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Amex loses EU appeal on BA Amex interchange fees – what next for loyalty co-brand cards?

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The end could be approaching, medium term, for the free British Airways American Express credit card after American Express lost a key European Union ruling last week.

The decision is highly likely to mean that merchant fees on the British Airways, Starwood, Nectar, Costco and Harrods American Express cards must be capped at 0.3%.  American Express Gold, Platinum, Business Gold and Business Platinum will remain uncapped.

In effect, although this is not strictly how it works, the interchange fee is the fee charged to a retailer for accepting a payment card.

British Airways BA American Express Amex credit cards

You can read the full Advocate General ruling here.

This is not binding on the High Court of Justice for England & Wales but – as it was they who asked the EU Advocate General for his opinion – it is almost certain to be accepted.

It doesn’t take a genius to realise that the free British Airways American Express is a dead duck long term with 0.3% interchange fees, given that Amex will be paying BA something close to 1p per Avios for the points.  Interest income and interchange and FX fees from foreign usage are unlikely to fill the gap, especially with 2-4-1 vouchers to fund as well.

Given that the BA Amex cards have billings of over £1 billion per month, however, it is a problem that both BA and Amex will need to solve before the current contract expires.

Background

Let’s step back a bit.

Last year, the EU capped the interchange fees charged by Visa and Mastercard at a maximum of 0.3% for personal credit cards.  Fees were previously 0.75% and above.

It claimed, arguably correctly, that the two companies were exploiting their oligopoly on payment processing by charging disproportionate fees, especially as all of the risk was taken by the retailer (in case of charge backs) and the card issuer (in case of bad debts).

In theory, American Express should have nothing to do with this.  Amex is vertically integrated and there is no intermediary sitting between the retailer and Amex who is adding additional fees.  A retailer was free to either work with Amex, paying the fees they requested, or not.

The EU law is badly worded, however. It states (and this is a massive simplification on my part) that personal cards which involve four parties – for Visa, this is the customer, the retailer, the payment processer and the card issuer – must have their interchange fees capped.

American Express Gold and Platinum charge cards, and Platinum cashback cards, clearly only have three parties involved in the process – the customer, the retailer and Amex.  No problem there.  These cards are not and will not be capped.

However, the court has found that, as drafted, a Amex-issued card with a co-brand partner means that there is a fourth person in the relationship.  The BA Amex involves British Airways, American Express, the retailer and the customer.  And if a card has four parties involved, it MUST have its interchange fees capped at 0.3%.

This is the question put to the Advocate General:

“The referring court asks the Court of Justice to clarify whether, in those circumstances, the activities of a three party scheme can be treated as those of a four party scheme, for the purposes of the Regulation in all cases (in other words, it is sufficient that there is a co-branding partner or agent) or only if a co-branding partner or agent is a payment service provider which issues the cards.”

The latter bit – “only if a co-branding partner or agent is a payment service provider which issues the cards” – is what happens when MBNA issues an American Express card.  No-one is doubting that these cards should have their interchange fees capped.

Surely, though, there is a huge difference between MBNA licensing the Amex brand in order to issue a credit card and American Express using the BA brand to sell its own cards?  As the ruling admits:

“[the co-brand partner would] merely provide the three party scheme with access to their customer base”

And:

“Amex and the United Kingdom Government submit that, if the co-branding partner or agent confines its activity to the distribution of cards, technical payment services or simply the processing and retention of data, it does not act as an issuer, so that arrangements for the extension of three party schemes are not covered by Articles 1(5) and 2(18) of the Regulation, which means that they cannot be considered to be the same as four party schemes.”

What is more complex is that American Express doesn’t even charge interchange fees because there is no intermediary.  There are no interchange fees to cap.  Instead, it has to cap its general fee charged to retailers.

To give an example of how this comes down to interpretation of the exact wording of the law:

“In their submission, Articles 1(5) and 2(18) of the Regulation refer to three party schemes which ‘issue [cards] with a co-branding partner’ and which ‘issue [cards] through an agent’. They [Amex et al] contend that the terms ‘with’ and ‘through’ show that the co-branding partner or agent must be involved in the issuing of the card, to which end they rely on the connection between those provisions and other provisions of the Regulation.”

Amex lost:

“In short, Articles 1(5) and 2(18) of the Regulation must be interpreted as meaning that a three party payment card scheme issuing card-based payment instruments with a co-branding partner or through an agent must be classified as a four party payment card scheme, regardless of whether or not the partner or agent is involved in the issuing of cards and/or the acceptance of payments.”

What does this mean for the British Airways American Express and other co-brand Amex cards?

We can’t be sure.  In the short term, nothing, because the existing contract will continue to run.  Unless there are a lot of people paying interest, it is likely that American Express will now be swallowing losses on every transaction on the free British Airways American Express.

The British Airways Premium Plus card, with its £195 fee, looks secure.  I can see how the economics of that card continue to make sense in a world of 0.3% merchant fees.

If we look at what MBNA has just done with the American Airlines credit card, we can see what may happen to the free BA card:

As of last month, the MBNA AA card is £70 per year (previously free)

The Visa card now earns an impressive 1.25 AA miles per £1 (previously 0.75 miles per £1)

There is a 15,000 mile sign-up bonus

There are no incentives for long term spending on the card (a mistake, in my view)

My article on the changes to the AA card is here.

Amex has a strategic problem in the UK

With its fees on co-brand cards capped at the same level as personal Visa and Mastercard products, there should no reason for shops not to accept it.  Amex acceptance could become universal.  This is a great opportunity if the company chooses to embrace it.

Except ….. for that to happen, Amex would have to slash the rate on the Gold and Platinum charge cards and Platinum cashback cards too, even though it doesn’t have to.  Shops won’t welcome Amex with open arms if they know that they will still get legged over if the cardholder pulls out a Preferred Rewards Gold instead of a British Airways Amex.

Shops have this problem with Visa and Mastercard too, to be fair.  They still pay full interchange fees on cards issued outside the EU, on premium cards such as Mastercard World Elite and on business Visa and Mastercards.  In theory shops will be allowed to refuse cards which charge a fee higher than 0.3% but it is very unlikely that they will.  It would require terminals to display the fee after a card is swiped and for the retailer to then decide on the spot whether to continue or refuse the transaction.

How far is Amex willing to bend to protect £1+ billion of monthly billings?  

Good question.  The free British Airways American Express card at 1 Avios per £1 has an earnings rate 3x – 4x higher than the Lloyds Avios Rewards (0.25 Avios per £1, £24 fee) or Tesco Clubcard Mastercard (0.3 Avios per £1 if you convert, free).

Arguably, you could charge £50 per year for the basic BA Amex and would still represent decent value for a high spender if Amex was accepted everywhere.

You can’t just compare it to other Avios cards, however.  There are plenty of cashback Visa and Mastercard products which seem to survive with 0.5% rewards when paid in store vouchers.  At a £50 fee, anyone spending under £10,000 a year on the free BA Amex would be better off dumping it for a free ASDA (or John Lewis, or Amazon) credit card paying 0.5% back in vouchers.

Perhaps the benefits package needs to change

I have been saying for a while that I expect airline status to become available via a credit card in the medium term.

Would you pay £495 for a new British Airways Elite American Express card which came with BA Silver status, potentially with a £20,000 spending threshold?  

Would you pay £195 for the British Airways Premium Plus if the earning rate was cut to 1 Avios per £1 but you also received free British Airways Bronze status?

Or perhaps the driver is tier points and Avios?

Would you spend more on your American Express cards if you also received 1 British Airways tier point for every £50 spent?  

That would give Silver with a £30,000 spend even if you took no flights.

Or perhaps 1 tier point per £100 spent, allowing the top tier of spenders to receive Silver status with £60,000 of purchases?  

That seems too high.  £30,000 may be more likely, unless BA intended these tier points to be a top up rather than the sole way to status.

There will also be more dedicated business credit cards.  Almost no-one knows that there is already a British Airways Corporate American Express card.  This card will not have its interchange fee capped, and it makes sense for American Express to put a lot more marketing effort behind it.

This is the future, I believe.  A future where co-brand partners need to bring more to the table if they want to keep their logo in your wallet as a marketing tool.

For years the airlines and hotels have had it all their own way.  They found a way of placing their logo in a prominent position – on a payment card – where you would see it every day.  And, instead of actually paying for this exposure, they were making money, lots of money, from it.

Those days are gone.   It would be a foolhardy loyalty programme that decided to walk away from such an amazing marketing tool though, even if they have to actually spend money – instead of making money – to achieve it.

Is this the new model?

The IHG Rewards Club Premium Mastercard is the model.  This is a very clever piece of work, and qudos to the IHG and Barclaycard teams who came up with it:

You pay an annual fee of £99, so the card issuer is guaranteed revenue

You receive free Platinum status in IHG Rewards Club, so there is a reason to keep it long term

You earn 2 IHG Rewards Club points per £1, which count towards status – which means that high card spend helps push you towards top-tier Spire Elite 

You get a free night voucher for spending £10,000 per year on the card – which, given it could be worth £250+, you’d be crazy not to aim for

Change ‘IHG Rewards Club’ for ‘British Airways’ in the bullet points above, tweak the numbers and I think you have the model for where we will see the two British Airways American Express cards in a few years time.

You can read the full European Union Advocate General judgement on the American Express co-brand interchange fee case here.


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Comments (253)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Genghis says:

    Excellent thought leadership type article. One typo though:
    “Or perhaps 1 tier point per £10 spent, allowing the top tier of spenders to receive Silver status with £60,000 of purchases? ”
    Should be £100

  • RussellH says:

    Rob,

    While I am sure that you have far more insight into the workings of the credit cards market than I do, and it is nearly four years now since I was dealing with cards as a retailer, the impression that I get from talking to friends who run small businesses is that the 0.3% cap on interchange fees has made absolutely no difference at all to the fees they are charged by their merchant acquirer. They remain the same, or have gone up since the ‘cap’ came in. So if the interchange fee was the typical 0.75% and is now 0.3%, the merchant acquirer is now making an additional 0.45% for nothing. And someone is also getting just under £20 a month for ‘terminal hire’ as well. (OK, I did once have a terminal stop working and someone immediately had to drive 100 miles with a replacement, but I was then stuck with nearly 20 terminal rolls that did not fit the replacement. The unhelpful advice from Worldpay was ‘put them on Ebay’…

    In 2011 I was able to give up the terminal and use an online portal, so no rental fee, but there was a monthly access fee for the portal, which, strangely, was identical to the terminal hire fee.

    Of course, big companies such as supermarkets are well able to negotiate their own terms with card issuers, and I imagine often do not have to concern themselves with merchant acquirers anyway.

    My feeling is that the big card issuers could get themselves some good publicity by putting pressure on the merchant acquirers to either cut their fees to businesses or pass on a bigger chunk to card issuers, thus restoring their ability to pay rewards.

    Also, in my time the fees were extortionate for any non UK card, not non EU. A German debit card was charged at 2.6%, same as a business Visa or MC.

    One friend in Scotland told me some time ago that they were going to be charged the same fees (around1.75%) for debit cards as for credit cards.

    And here in the US I routinely see businesses charging fees to accept debit cards, but not credit cards.

    The whole thing is a complete mess, and it seems that the EU (of which I am a great fan) has misses a big trick by just focusing on interchange fees rather than the whole fee packaage to businesses.

    • Nick says:

      This is because it only affects merchants on interchange plus plus deals, where the interchange scheme fee and acquiring bank fee are broken out separately. The cap does not apply to merchants who have a simple percentage charge. So your acquirer is not making the extra (although there are ways for this to happen). Or at least, that was the position when I last had anything to do with this a few years ago.

      It is also worth pointing out that the biggest payment processor in the UK is also one of the biggest card issuers!

      • Nick says:

        Typo- The should be a comma between interchange and scheme fee.

    • Talay says:

      I own a network of retail outlets amongst other things and I believe there is quite a bit of misunderstanding of how businesses are charged by the card companies. I’ll simplify it but try to add some insight.

      First, there were more changes afoot than the 0.3% cap. The biggest was the change from a flat fee to a percentage charge for debit cards. It went roughly from around 7/8p to around 0.32%. Thus, you can see it was great if your average transaction was £1 and pretty poor if you were selling things worth £10,000. There is however supposed to be a cap of £0.50 on debit cards but not all providers are honouring this, citing all manner of excuses. Theft basically.

      We do about 75% of business on cards. Of that, 75% is on debit cards and the remainder on credit cards, of which again 75% is Visa and 25% mastercard. Amex is much less than 1%.

      We pay Amex 1.9% and can’t move them off it, likely because of our low numbers. Credit cards cost about 0.6% and debit just over 0.3%. Corporate cards are around 1.2% to 1.8% depending on flavour and JCB/Diners are 2.5%

      Before the cap and other changes, UK credit cards were in the range 0.9% to 1.2% so the cap has been good for us, though only 19% of our turnover is credit card based.

      I know some people getting charge much more than we are but they believe it is because of their lack of history or business sector. Cobblers, they just didn’t put in the legwork and negotiation, sex industries, gambling etc. aside, which are charged more. For general people, there is no need to pay more.

      Of course, I expect Sainsburys to be paying much less but if I was doing a billion a week I’d expect better terms as well.

      • RussellH says:

        Sorry, but there are (or certainly were) perfectly respectable business areas that most merchant acquirers refused to touch; in particular the one that everyone here is intersted in, namely travel. This was well documented in Travel Trade Gazette in 2011 when many tour operators and travel agents had become fed up with the way that WorldPay and Barclays in particular were ramping up firm’s card fees just because they were traqvel busineses.

        When I put in a few hours looking for a new acquirer the conversation always stopped at the point when they asked me “What type of business do you run?” As soon as I mentioned travel or tour operation the reply came straight back “Oh, sorry, we do not accept travel businesses.” No looking at cash flow or business model, just a blank refusal. I doubt if things have changed significantly.

    • Will says:

      Worldpay profits are soaring post cap…

      They just sold to a US company, great timing imho

      http://www.telegraph.co.uk/business/2017/03/07/worldpay-promises-jobs-boost-profits-soar/

  • Aliks says:

    I rate the BAPP 2for1 voucher as worth 100,000 avios or £1000 approx. and this is what makes the card the most valuable.

    Do you think the 2for1 voucher is still economic with the capping rules applied?

    • Genghis says:

      Your valuation. What does Amex pay for them in £££?

    • Doug says:

      No value to us sad loners

      • the real harry1 says:

        not worth much in Europe, either – certainly if you get a 241 voucher without really trying you could use it to save a few £ – but you’d be better off diverting spend to a better card/s

    • Rob says:

      Not clear who pays that. BA tell me that Amex ‘pays’ for the voucher but would not explain how.

    • Nick says:

      I value it at far less than that,because of poor availability of reward flights and high charges. The only one I got anything like £1k of value for was for CW to Sydney but as we all know, those seats are rarer than hen’s teeth.

      • Aliks says:

        Maybe I’ve been lucky but I have cashed 3 241 vouchers so far – for Cape Town, Vancouver/Seattle open Jjaws, and Oakland.

        I admit the “taxes and fees” are excessive, but taking Oakland as an example: Easter 2017 business class for 2 at a cost of £1085.24 plus 150,000 avios. Not bad for an Easter holiday redemption, and I think it justifies a 100,000 avios valuation.

  • Bob says:

    Great point Rob.

    I know the UK is the number 2 country in the world, as you stated in the past, for credit cards.

    What surprises me is that nothing can be read anywhere about this issue in continental Europe.

    It must have also some impact for Amex and Iberia in Spain, Amex and KLM in the Netherlands, etc.
    Co-brands cards are less common in continental Europe (I mean for countries inside the EU) or have inferior benefits compared to the UK.
    But it could be the same will happen in the near future for those cards.

    Thanks again for your analysis.

    • Julian says:

      Speaking as a holder of a now foreign exchange rate fee free Lloyds Avios Duo flight upgrade voucher card its very hard indeed to use Amex with Spanish retailers (the only places that seem to accept them are all major petrol stations plus the Eroski and Carrefour supermarket chains plus McDonalds) so surely the only reason for a Spaniard to want to have one is if he is a businessman regularly travelling abroad, especially to the USA (where they are near universally accepted) or to the UK (where they are accepted by most national chains of stores and hotels apart from B&Q, Aldi and Lidl). Amex is also not very well accepted in most of mainland Europe, although I’m not quite sure about Scandinavia as I didn’t then have a foreign exchange rate fee free Amex when I made my last visits to those countries.

      • Polly says:

        Even Aldi and Lidl are accepting Amex these days, harry or someone mentioned it to me a while back. Def accepted it in Dublin recently from me. Was v surprised. Def a bigger Amex uptake all round the last couple of years. During shop small, many of our local shops said they were going to use Amex and have since done so.

        • RussellH says:

          Neither Aldi nor Lidl in the UK were accepting Amex at the end of June. They have only recently accepted credit cards at all for around a year, less than that in Germany. I assume the change came once they were able to negotiate an interchange+ fee deal.

          • Polly says:

            Maybe not here yet, but in ire they do, weird. Hope it’s here too then. Would have thought what applied in ire is here too, but lm wrong then…

  • Ruth Findlay says:

    I for one would be very interested if Amex were to introduce the ability to earn tier points on spend.

    • Stuart says:

      I value getting tier points as zero benefit.
      If I’m flying short haul, it is generally economy and for the airport I use priority pass.
      If it is long haul it is generally business class so status does not matter.

      I know that status would allow me to earn more miles but as an infrequent traveller I prefer a higher earning miles card than a lower earning miles card and tier points.

      Instead of tier points I’d prefer a discount of airmiles needed – perhaps 10 percent per £10k of spend, so spend £20k on the card you need 20 percent fewer miles, £40k then 40% etc. Obviously I haven’t worked through the numbers but this would interest me more than tier points / status.

      • Genghis says:

        “If it is long haul it is generally business class so status does not matter.”
        Seat selection?

  • New Card says:

    Unless I have missed something above all there is at the moment is an Advocate General’s opinion. This is NOT a decision of the Court of Justice of the EU. Court of Justice judgments are frequently preceded by publication of an advisory opinion of the Advocate General. The AG’s Opinion has no binding force and is advisory in nature only. The Court of Justice frequently departs from the reasoning and decision of the Advocate General when it issues its judgment.

  • James says:

    What about UK left EU?

    • Mike says:

      Amex can’t rely on MPs changing this law any time soon after Brexit – probably not this parliament.

      • Julian says:

        I should have thought the UK choosing to disapply this directive when we leave would be about as unpopular (and therefore unlikely to happen) as disapplying the one that limits roaming charges for phone calls and data when visiting other EU member States.

        On the other hand I can see us being keen to disapply the EU directives requiring the selling of only standard sized fruit or possibly even the directive that makes it illegal to display petrol dispensing quantity in gallons (UK only gallons please and not those short changing US ones) as well as litres.

        • Callum says:

          There is no such directive that says you “can only sell standard sized fruit”. I’d find it hard to believe there’s one saying you can’t also display fuel prices in gallons – any sources for that, Google doesn’t provide any for me?

          This is exactly my problem with allowing people to have a say in EU membership – the majority know virtually nothing about it!

          • Alex W says:

            Agreed. I don’t understand the economics of the EU either so why not leave the decision to the experts? Getting “control of our laws” was clearly a flawed argument if we’re just going to adopt all the EU laws.

          • the real harry1 says:

            most EU laws are perfectly sensible (if at times overly bureaucratic) so I can’t see any particular problem in adopting them – and we need most of them in any case to successfully continue trading with the EU

            Brexit was surely mostly about net contribution to EU; immigration; yes: the irritating ECJ rulings from time to time (though actually very few of them) such as deportation of terrorists & giving prisoners the right to vote

            agree with Callum that the problem with democracy is that far too many people are far too thick to vote logically (which is also why we do well to refuse them a vote on capital punishment)

          • Alan says:

            Agree with Callum, Alex W, trh1.

            EU261 is the other big element – great for consumers, airlines will be lobbying hard to have it repealed!

        • krys_k says:

          I was born in ’76 and prefer the metric system which I comprehend.

          • Nick says:

            Me too. A return to imperial would be ridiculous. Only the US uses it any more

          • Callum says:

            Give it a couple more decades and the imperial dinosaurs will be long gone!

          • Aeronaut says:

            I think some of the Hard Brexit loonies would happily outlaw all the country’s rulers and tape measures that feature centi/millimetres.

      • Chris says:

        Would never even see the light of day. Corbyn would have a field day with it – non credit card consumers subsidising first class flights for rich people!

  • Courtney says:

    The Silver status would be a nice little incentive to keep loyalty of the card. A leisure Tesco/Amex collector would only fly a few times a year so the free seat selection and a fee club lounge visits wouldn’t break the bank.

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