Update on the Amex / Amazon deal – points showing, gift cards OK, Prime OK, so jump in

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• Doug says:

  9 Aug9 August 15:07

  I had my offer manually added, I don’t see it under my offers, but went ahead and got a £25 topup in amazon, but no emails/vouchers so far. will chat about this later in the week, assuming they will be nice enough to manually add the points then. a lot hassle!!

• MarkH says:

  9 Aug9 August 15:08

  OT – I want to pay off and then cancel my gf’s BACC – do i need to wait for the Avios to be moved across to her BAEC account before cancelling? Don’t want to lose them by cancelling too early.

  • Genghis says:

    9 Aug9 August 15:51

    Wait for points to transfer to BAEC.

    • MarkH says:

      9 Aug9 August 16:05

      Thought that might be the case – thanks!

    • George says:

      10 Aug10 August 01:54

      Yawn

      • Genghis says:

        10 Aug10 August 06:06

        I thought I was responding to a genuine question here? Great value add George.

• Phil says:

  9 Aug9 August 15:14

  The 20,000 offers may have gone now.

• Phil says:

  9 Aug9 August 15:15

  For what it’s worth, both my BA and Gold were targeted. I have already been credited 1,000 Avios for a gift card on BA AMEX and have just purchased another with Gold. I am a prime subscriber.

• mark2 says:

  9 Aug9 August 15:59

  re not getting an email when offer is redeemed: my wife did not get an email and the purchase is still stuck in pending (although other purchases the same day have moved down) but the 1,000 Avios have posted. This was goods purchased from Amazon.

  • Polly says:

    9 Aug9 August 18:20

    Same here on our 3x cards. No email, points posted, gift cards bought. So don’t worry, people, if you got the offer, you will get the points, it seems once you spent the darn £25. On anything,Megan prime…As Rob says wait a day or so…

• Geoff says:

  9 Aug9 August 16:20

  Anyone get a hint that this may be the end of call centre and chat staff being able to manually add offers to cards in the future at all? There was this one, and a few weeks ago the BA £100 back offer which both attracted people contacting Amex in droves to manually add otherwise targetted offers.

  • mark2 says:

    9 Aug9 August 16:24

    Remember that there is a fixed number of people who can save the offer. I just spoke to Brighton (Plat) and they told me that that was the reason why they had stopped adding the Amazon offer manually.

• Simon Schus says:

  9 Aug9 August 16:24

  I’ve seen a few notes about AMEX not being able to see what we purchase from a particular company, only that we have spent money from them.

  I thought I’d chime in to highlight that they might just not display what they know about our purchases. On my US AMEX, I often purchase something and details about the product actually turn up. I”m not meaning the type of merchant (e.g. ‘hotels or accommodation’, ‘florist’, ‘financial services’, ‘groceries’) that is presumably hard coded to a particular merchant. Instead, I mean specific details about the products I purchased. For instance, on hotels… I’ve clicked the item and it comes up with details about the dates I’ve stayed (this is true of both prepaid stays, rather than just post-paid stays… which I think is important because the prepaid stays having the details highlights that they don’t just calculate the stay dates from the day of pre-authorisation to the day of the charge posting to the account). The same is true of airline tickets too albeit but that happens on my UK card too, and AMEX shows part of the the routing, my ticket number and the name of passengers (e.g. my wife’s name, my name, my parent’s name when I’ve booked travel for them using my card). Some information is flowing between, and it seems that hotels are one type of merchant where this is active. There is another type of product that I’ve noticed this on recently but I can’t remember.

  I can’t see the hotel information with my UK card so perhaps it isn’t sent/collected with UK Data Protection Laws, or perhaps it just isn’t shown to us. Nonetheless, the capacity is there to transfer some data on items that we have purchased.

  • Alan says:

    10 Aug10 August 19:58

    Flight details have always shown up on Amex statements here – I can’t remember re hotels. Never seen any details for Amazon purchases though (apart from Prime subscription, which goes through a different item).

• Dragonfly says:

  9 Aug9 August 16:46

  I got three (each for 1000 points) – my gold & ba premium and hubby’s plat. Will probably buy some amazon gift cards, to be used later.

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