Did you know Lufthansa Miles & More offers a 25% miles discount for children?

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• NicktheGreek says:

  25 Mar25 March 06:23

  Hopefully all those miles from the long held booking.com reservations helps me take advantage of this!

  Flyingblue does the same thing I recall, but with less favourable pricing to the Middle East, but more favourable (if available) to North America…

• Allan says:

  25 Mar25 March 07:26

  Anybody have any experience with escalation of complaint with miles & more / Lufthansa. They have ignored my request for baggage charge refund on a mileage ticket 5 months ago after agreeing before the flight there was an error and notating my booking as such, saying to keep receipts and send to them later. Of course afterwards nobody is paying any attention to it and their offshore call centre is usually rude and unhelpful

  • flyforfun says:

    25 Mar25 March 09:15

    Reach out to the Lufthansa official lurker on Flyertalk. I spent months talking to a brick wall trying to get seat fees refunded for a flight they cancelled due to snow. Well, the flight took off, but they wouldn’t send the connecting flight to LCY and back – much like when BA cancels short hauls to keep the runway clear for the long hauls when it snows at LHR.

    Filled in the forms online and got a claim rejected saying it wasn’t there fault it snowed (which they never told me about) but it wasn’t what I was after. Had to reach out via Flyertalk who escalated it. Once they started to review the claim, they said I had used the seat fees on the return flight. I had paid separately for those. I had to send them a receipt for the first set – that I printed off from their system, before I got them to agree to pay. No apology from them or acknowledgement of their incompetence.

    Good luck in your claim!

    • Allan says:

      25 Mar25 March 09:22

      Thank. I’ll try that.
      Their responses so far are saying it’s under EU261 legislation and responsibility of operating carrier who happen to be United on a domestic USA flight where it went on time. That’s the level of incompetence and absolute contempt they are showing!

      • camille55 says:

        25 Mar25 March 11:15

        I’ve found LH don’t give a toss. I raised a fairly serious complaint some years ago involving a disabled family member not getting wheelchair assistance to the seat (I had to carry her off the plane at FRA!) and then having to miss the FCT visit because of a related LH failure (3 pax in F). The former obviously overshadows (and puts into perspective) the latter. Anyways, initial failures to acknowledge, then failure to reply….then the above-mentioned brick wall for months. Gave up in the end.

• Bizworldcitizen10 says:

  25 Mar25 March 10:02

  If you are senator and beyond, traveling partner get 50% Discount on miles, making even further attractive

• camille55 says:

  25 Mar25 March 11:24

  Point of interest: I had substantial miles& more miles due to expire at the end of this month. However, my account received 1 mile for “Expiry Protection” in January and now the account states “Your miles are protected and cannot expire”.

  @ Rob – not sure if this is because a Star Alliance Card is imminent, or if they’ve just got tired of having to periodically renew UK member balances without (current) access to an m&m credit card?

  • Rob says:

    25 Mar25 March 11:40

    My money would be on the former.

  • Jonathan says:

    25 Mar25 March 12:50

    Lufty’s M&M team don’t make things simple by sending out misleading messages about points expiry dates

    Anyone got any experience of similar experiences with other hard expiry policies, the two other main programs covered on HfP being EK Skywards and SQ KrisFlyer

• His Holyness says:

  25 Mar25 March 18:38

  M&M is a pretty good programme if you’re a short haul earner and long haul redeemer. The SEN lounges are much improved. The eVouchers are good. Being able to guest your whole family is good as well. Fares ex-UK are a fraction of BA.

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