Maximise your Avios, air miles and hotel points

A change in how ‘Combine My Avios’ works, and a reminder of its quirks

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Whilst you can earn Avios in avios.com, Iberia Plus and British Airways Executive Club, the system is designed so that you can move points from one to the other using ‘Combine My Avios’.

In theory it is foolproof:

There is no limit to how many points you can move

The points move instantly

It seems that the system was, perhaps, a little too foolproof.

The ‘Combine My Avios’ page on ba.com is here.

New security measures

As I found yesterday, when I tried to move some Avios from my wife’s avios.com account to her British Airways account, security has been improved.

Historically you could move points between avios.com and British Airways as long as there was a general match between some account information.  Name and date of birth might be enough, potentially email too.

What you didn’t need was a matching address.  Now you do.

It turns out that, when we moved two years, I never updated the address on her avios.com account.  As they never post anything, it wasn’t a problem.

I have been able to move Avios across over the last two years, until yesterday when I got a vague error message about a data mis-match.  As soon as I updated the postal address on her account, ‘Combine My Avios’ worked again.

This could cause a problem

You must have a UK postal address to join avios.com.

A British Airways Executive Club account can be set to any address globally.

Going forward, it seems that you will need to have a UK address on your British Airways Executive Club account if you want to use ‘Combine My Avios’ from avios.com.

This will cause problems for some people, although those people – if we’re honest – are mainly people who really do not live in the UK and were using avios.com under false pretences in order to take part in certain promotions.

This may actually be the ‘fraud’ that Avios was referring to when it explained why it had changed the ‘Combine My Avios’ system, rather than any sort of hack attack.

Avios wing 7

PS.  As a reminder, because newcomers may not know this, here is a summary of how ‘Combine My Avios’ works with Household Accounts.

This is the issue which tends to confuse people. Here are the T&C’s:

“Members of a Household Account under the Programmes may not use CMA other than (a) from a British Airways Executive Club Household Account to an individual account under the Avios Programme or the Iberia Plus Programme and (b) from the individual account under the Avios Programme to a Household Account under the British Airways Executive Programme. Any other Household account transaction will not be permitted under CMA.”

What this means in English is:

A member of a BA household account CAN move Avios to or from their Iberia or avios.com account (as long as the avios.com account is not a household one)

A member of an avios.com household account CANNOT move Avios to or from BA or Iberia

Note that you cannot move from Iberia to a BA household account. This is easily circumvented, though, by moving your Avios from Iberia to avios.com and then from avios.com to BA.

PPS.  As a further reminder, you will often encounter an error if you try to move Avios from Iberia Plus to British Airways.

The first thing to remember is that an Iberia Plus account must be 90 days old and must have earned 1 Avios before you can use ‘Combine My Avios’.  The easiest way to do this is to transfer some American Express Membership Rewards points into Iberia Plus, or a credit a BA flight, hotel or car hire.

It still may not work.  This is a long-standing IT issue.  In this case, use avios.com as a conduit.  Using the avios.com website, transfer points from Iberia Plus to avios.com and then do a second transaction to move them avios.com to British Airways Executive Club.  This usually works OK.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (76)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • JP says:

    I agree they must allow Irish addresses as well.

  • wetboy1uk says:

    I still find the household account thing frustrating when trying to combine Avios and the inability to move avios from one account to another without splitting the household account.

  • max f says:

    how can i change my household avios acc back to my name only so that i can use the combine option

    • Rob says:

      You can’t.

      The only way around this is to open an avios.com Household Account and then, in a few breaks, break it up. When you break up an avios.com HHA, YOU decide where the points go. So you tell them to give 100% to you and 0% to your husband.

  • Isabel Friedlander says:

    Avios has a time limited 50% bonus on Avios purchases. Is it good value to get 9000 Avios for £111. I can never work out what this buys.

    • Rob says:

      I would only pay 1p+ per point if I had a very definite plan of what I was using them for, so I knew I was getting a good deal. Too expensive for me otherwise, unless you are just topping up the last few you need.

  • BillB says:

    Not my work but too damn good….

    Ryanair is popular
    Spare a thought for poor ole Michael O’Leary, Chief Executive of Ryanair.
    After arriving in a hotel in Manchester, he went to the bar and asked for a pint of Guinness.
    The barman nodded and said, “That will be £1 please, Mr. O’Leary.”
    Somewhat taken aback, O’Leary replied, “That’s very cheap,” and handed over his money.
    “Well, we do try to stay ahead of the competition”, said the barman. “And we are serving free pints every Wednesday from 6 pm until 8 pm. We have the cheapest beer in England”.
    “That is remarkable value”, Michael comments.
    “I see you don’t seem to have a glass, so you’ll probably need one of ours. That will be £3 please.”
    O’Leary scowled, but paid up.
    He took his drink and walked towards a seat. “Ah, you want to sit down?” said the barman. “That’ll be an extra £2. You could have pre-booked the seat, and it would have only cost you £1.”
    “I think you may be too big for the seat sir, can I ask you to sit in this frame please”.
    Michael attempts to sit down but the frame is too small and when he can’t squeeze in, he complains “Nobody would fit in that little frame”.
    “I’m afraid if you can’t fit in the frame you’ll have to pay an extra surcharge of £4 for your seat sir”.
    O’Leary swore to himself, but paid up. “I see that you have brought your laptop with you” added the barman. “And since that wasn’t pre-booked either, that will be another £3.”
    O’Leary was so incensed that he walked back to the bar, slammed his drink on the counter, and yelled, “This is ridiculous, I want to speak to the manager”.
    “I see you want to use the counter,” says the barman, “that will be £2 please.”
    O’Leary’s face was red with rage. “Do you know who I am?”
    “Of course I do Mr. O’Leary.”
    “I’ve had enough! What sort of a Hotel is this? I come in for a quiet drink and you treat me like this. I insist on speaking to a manager!”
    “Here is his e-mail address, or if you wish, you can contact him between 9.00 am and 9.01am every morning, Monday to Tuesday at this free phone number. Calls are free, until they are answered, then there is a talking charge of only £1 per second, or part thereof”.
    “I will never use this bar again”.
    “OK sir, but do remember, we are the only hotel in England selling pints for £1.”
    Have a good weekend

  • BigDave says:

    IT blunders: on the other hand with the recent Marriott 1000 avios for signing up after not receiving them for many months I emailed their support and got 2 lots of 1000 points creditied to my BA account. …. I will willingly return the extra if they email me and after the same time it took to get them

  • George J says:

    Avios transfer seems to be the case, I can’t do a transfer since I have two accounts BAEC to my Austrian address and Avios to my UK one.
    Presumably no one at BA thought that many people have more than one house! Causing problems for the sake of it.

  • Mark says:

    I’ve been wondering for a while now what happens to the respective expiry dates of Avios in different accounts when they are combined. Never been able to find that info anywhere.
    Do the transferred Avios acquire the same expiry date after the transfer as those already in the target account? Does it depend on whether the old expiry date of the transferred Avios falls before or after the expiry date that applies to the target account?
    I know that transferring-in Avios does not count as a transaction that resets the expiry date in the target account, that’s not what I’m asking – it’s about what happens to the expiry dates of the Avios from the source account(s).
    Thanks!

    • Genghis says:

      For BA HHA
      “18.1.17. The Avios points balance of individual Household Account Members shall expire in accordance with Clause 14.4 if the individual Household Account Member has not earned or redeemed Avios points or purchased or transferred Avios points in accordance with the Conditions of Use for 36 consecutive months. Notwithstanding Clause 3.12.1, in such circumstances, the membership of the individual Household Account Member and the Household Account shall continue in effect.

      18.1.18. Notwithstanding Clause 18.1.16, in the event a Household Account has a Gold, Silver or Bronze Tier Member who has earned or redeemed Avios points within the last 36 consecutive months then the Avios points balance of the other Household Account Members shall not be subject to expiry in accordance with Clause 14.4. In the event a Household Account ceases to have as a Household Account Member any such Gold, Silver or Bronze Tier Member then the provisions of Clause 18.1.16 shall apply.”
      https://www.britishairways.com/en-gb/executive-club/terms-and-conditions#householdaccount

      • Mark says:

        Thanks, but if this was a reply to my comment I think there may have been a misunderstanding. My question had was not about Household Accounts but about the transfer of Avios between an individual’s accounts with BAEC, Avios.com and Iberia Plus.
        If, let’s say, my Iberia Avios expire in two year’s time and those in my BAEC in one year (or vice versa), what happens to the expiry dates of the Iberia Avios after transfer to the BAEC account? Will they now expire at the same time as those that were already in the BAEC account?

        • Rob says:

          Your Avios will never expire, realistically. ANY activity, earn or burn, resets the 3 years. The idea that you would not earn or spend a single point over 3 years is silly.

        • the real harry1 says:

          yes

          think of the a/c expiring, not the points?

          not exactly right, as the points in the a/c at the point the expiry kicks in will disappear, but the a/c should stay active & ready/ open to receive new points earned

          but all the points in the a/c at that point expire, through a/c inactivity – even if you only had 1 point in the inactive a/c for the last 3 years & transferred in a million points the day before expiry

        • the real harry1 says:

          that’s my guess, anyway! 🙂

        • the real harry1 says:

          well – to Raffles – it can happen

          we went NZ & back 3 times in the early noughties, 4 then 5 of us – I remember the BP strips sitting on top of the fridge for a few years, I never did much about them!

          saved my 100K company Amex, in Virgin quite by chance!

          lost a decent Tesco stash when I went to work abroad in 1997 & forgot about them

          failed to collect points on numerous company-paid mostly BA flights early days though I did make Silver for a few years thanks to secretary (or should I call her sexcretary supergirl?, she was an Olympian swimmer well fit!)

          so a lot of us might fall through the 3 yr expiry net being my point

    • neuromancer says:

      Expiry date for each account stays the same. They don’t change the expiry date after you move the points. If your BAEC account has 10000 Avios with expiry date 1.1.2020, if you do CMA and transfer another 10000 to it, all the 20000 will have the same expiry date of 1.1.2020, regardless of the expiry date of the origin of the new 10000.

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