Good British Airways sale fares to the US and Canada for the Winter

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• Tina says:

  16 May16 May 07:35

  Not sure if thus is related but BA sent me an email yesterday advising our flights to BNA were cancelled. All were pushed forward one day. A quick (40 minute !) phone call has us now travelling out on BA via ORD and home, again via ORD, on AA metal.

• TripRep says:

  16 May16 May 07:38

  Rob – can you give your opinion on how EU261/2004 applies for those on the cancelled flights to LAX & San Jose.?

  • Anna says:

    16 May16 May 07:46

    I think it only applies if the flight is cancelled less than 2 weeks before the travel date? That was why we just had to accept what BA were prepared to offer us, I.e. a flight 2 days earlier or 2 days later.

    • JamesB says:

      16 May16 May 08:09

      Yes, if more than two weeks notice is provided you need to accept what they offer you, a full refund, or try to negotiate mutually acceptable alternatives. It can be worst of all worlds because close in it is usuallly prohibitively expensive to cancel and rebook.

      • callum says:

        16 May16 May 08:35

        No you do not need to just accept what they offer. You can insist on a refund or a rerouting – either ASAP or, at your convenience, in the future.

        2 weeks is only relevant for compensation, not rerouting.

      • JamesB says:

        16 May16 May 10:11

        @Callum, that is what I was saying. However, I do not believe the airline is obligated to reroute us if they provide more than two weeks notice. However, in my experience they have always done so, offering some alternative that has been acceptable to me. The onlh excrption was one case with flighs on Vuelling to Rome where I had to take the refund. There have been some reports in the comments of airlines being difficult in such circumstances but I have generally found that they do try to be accommodating in the handful if times ig has happened to me.

      • callum says:

        16 May16 May 11:48

        @JamesB – No, that isn’t remotely what you were saying – as your second sentence confusingly directly contradicts your first!

        If British Airways cancels your flight then they MUST offer you a reroute. It doesn’t matter if it’s cancelled 355 days or 355 minutes beforehand. I don’t mean to sound rude, but a 5 second Google search would have told you this.

      • JamesB says:

        16 May16 May 15:08

        I did not say you have to accept the offer, I said you have one of three options of which accepting their offer is one of them.

      • Callum says:

        16 May16 May 21:04

        “you NEED TO ACCEPT what they offer you, a full refund, orTRY to negotiate mutually acceptable alternatives.”

        “I DO NOT BELIEVE the airline is obligated to reroute us”

        You clearly and irrefutably just stated you have no right to a reroute. I’m glad you now accept you do, but find it quite bizarre you’re pretending that was always your view when there’s a concise record of you stating the exact opposite mere centimetres away from here – following the Trump line of logic!?

      • JamesB says:

        16 May16 May 22:26

        Unreal, I’m out of here.

      • Callum says:

        17 May17 May 11:07

        @JamesB – It is indeed unreal. You’ve run away now but if you ever come back, I’m still curious how on Earth you thought you could get away with claiming you said the exact opposite of what is clearly written by you mere inches away from this comment!

        So bizarre.

  • Rob says:

    16 May16 May 09:05

    BA will re-route you in this scenario, SJC is bookable on ba.com via an AA connection so I assume you get that.

• vand says:

  16 May16 May 07:56

  Hey Rob, I think there is an issue with site showing links or variables, e.g. the first line of this article:

  “The curse of the Boeing 787-9 is now starting to bite at .”

  I’ve seen in other articles as well, dropped words.

  • Geoff says:

    16 May16 May 08:07

    Yes – it is usually to do with adblock running on your browser (certainly is for me) – mentioned in this article: https://headforpoints.com/2018/05/01/club-aspire-lounge-gatwick-north/

    • vand says:

      16 May16 May 08:33

      ah, thanks Geoff

• Geoff says:

  16 May16 May 08:18

  We have a 241 to Calgary in September on a 787 – what’s the deal with 241 flights being cancelled or re-routed given the 241 conditions that it is on BA metal, and there’s only one flight a day, or are they likely to use an alternative aircraft. Don’t want to be booking lots of accommodation to find the flight gets scrubbed.

  • Alan says:

    16 May16 May 08:58

    I know this doesn’t answer your question but you could book fully cancellable accommodation. We found taht Booking.com offered very reasonable prices for this.

• Jovanna says:

  16 May16 May 08:18

  I read earlier in the week that BA was cancelling Abu Dhabi flights over the next few weeks. I’ve a flight booked for next week but it’s still showing as operating in MMB.

  https://www.thenational.ae/uae/british-airways-cancels-direct-flights-from-abu-dhabi-to-london-over-ramadan-1.729275

• Baggageinhall says:

  16 May16 May 08:29

  I am off to SJC in June. My outbound was cancelled last week but my return is still running.

  Booked in J with Avios, the agent said there was no availability to San Jose that day so she’d look either side which was no good to me.

  As always it pays to offer up suggestions. I said that I’d be happy with flights to SFO or failing that, LAX with a connection. There is no Avios availability to anywhere at this short notice but the agent proactively said she’d ask her manager to convert some cash seats.

  All done in under 10 minutes. Very impressed

  • Alan says:

    16 May16 May 23:41

    Yep, you shouldn’t be restricted to seats with Avios availability in this sort of situation where it’s their fault – glad they got it sorted.

• Sussex Bantam says:

  16 May16 May 09:35

  Is anyone experiencing delays in getting AMEX to approve new cards ?

  My wife applied for a new gold credit card about 15 days and got the “we can’t make an immediate decision” response. We haven’t heard anything yet.

  I could get her to call but, as with many of us on here, I try to keep my other half away from our credit card “fun”. Anyone else had issues ?

  • guesswho2000 says:

    16 May16 May 09:45

    Yes, with Amex Australia, doubt there’s any link, but there could be some new bureaucratic process that’s been implemented Amex-wide?

    It was an application by OH (well, it was in her name), I eventually had to inform her she needed to call up about her application, which she did. Turns out they needed to confirm the details of the supplementary cardholder (me)! Why they couldn’t have told us about that in an email, or even a phone call, I don’t know.

    My advice, if they haven’t contacted you within 5-10 days, give them a bell.

  • Geoff says:

    16 May16 May 09:47

    Got an instant approval on Monday for my OH but also a note to say ‘We have received your Supplementary Card(s) application and have one more thing on our end to finalise before we can say yes!’ – so waiting on that, for whatever reason.

  • Tilly says:

    16 May16 May 09:50

    I got the same message when I applied for an SPG amex just days before I travelled to Toronto. Got back from Toronto on Monday and a shiny new card was waiting for me along with 18k MR credited to my plat card.

  • johnny_c-l says:

    16 May16 May 13:55

    Yes, very slow, around 3 weeks from application to getting the card for me.

• guesswho2000 says:

  16 May16 May 09:40

  Eligible members only, which is undefined…well, we’ll see if I receive it, pretty good going if so!

  • Gavin says:

    16 May16 May 09:55

    I’m guessing eligible means you didn’t set up an ANA account today…

    Got some long haul Star flights coming up in economy though so worth a go

    • guesswho2000 says:

      16 May16 May 10:20

      That’d be my thinking too…I did set up an ANA account today, solely for this purpose, so I’m not expecting much, but it’d be nice if it went through!

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