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EXCLUSIVE: Big changes coming to your Lloyds Avios Rewards credit card

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I would like to claim that this story was the work of our crack team of investigative journalists, but I actually owe it to reader Jack.  He posted it in the comments on Saturday night whilst I was on the way to the Hilton Honors Bastille gig with a note saying ‘erm, Rob, you should look at this’.

We have known for some time that the American Express element of the Lloyds Avios Rewards credit card was living on borrowed time.  Amex has cancelled all of its licensing deals with other banks.  The Lloyds Avios Rewards card was withdrawn from the market for new applicants a couple of months ago.

By mistake, I imagine, the terms and conditions of the new Lloyds Avios-earning credit card have been posted online.  (EDIT: link removed as the document has been removed)

We believe that the new card will be called the Lloyds British Airways Mastercard.

This is what is going to happen:

The American Express element is dead.  The card will be a pure Mastercard.

The upgrade voucher seems dead.  It appears that you will no longer get an upgrade voucher for spending £7,000 per year on the card.

There may be no annual fee – it is not mentioned in the new T&Cs

You may start paying FX fees.  There is no mention in the new T&Cs that they are waived.

Here are the earning rates for the new Lloyds British Airways Mastercard:

0.4 Avios per £1 spent in the UK

0.8 Avios per £1 spent outside the UK

0.4 Avios per £1 on balance transfers (but presumably there is a fee attached to these)

One implication of how the rules are written, although it isn’t fully clear, is that Avios will be earned in multiples of £5.  Your actual earning will be less than 0.4 Avios per £1.  Any purchase under £5 will earn nothing.  All other purchases will be rounded down to the nearest £5. 

(The other implication of the wording is that only your total monthly spending is rounded down to the nearest £5, which clearly makes no real difference to what you earn.)

Here is an interesting quirk:

Holders of a Club Lloyds current account will earn an extra 0.1 Avios per £1 (0.2 Avios per £1 for foreign transactions)

This takes you up to 0.5 Avios per £1 for UK spending and 1 Avios per £1 for foreign spending.

For this to kick in, you must have had a Club Lloyds current account for at least six months.

Going forward, with the closure of the Avios Travel Rewards Programme, you will manage your Lloyds credit card account via www.ba.com/lloyds.  This page is not yet live.

When are these changes kicking in?

As the current Lloyds Avios Rewards cards are closed to new applicants, there is no doubt that these changes are for existing cardholders.  I assume that you will receive an email shortly from Lloyds announcing the closing date for the existing cards.

What do I think of the changes?

Frankly, compared to the new Virgin Atlantic credit cards (details here) this will be a very poor product.

The free Virgin Mastercard offers 0.75 Virgin Atlantic miles per £1.  Lloyds is offering you 0.4 Avios instead.

The paid Virgin Atlantic Mastercard offers a whopping 1.5 miles per £1, almost 4x what Lloyds is offering.

The Virgin cards also have the ‘241’ offer, albeit only in Economy unless you have Virgin status.  The new Lloyds Avios Rewards credit cards appear to have nothing.  The assumed loss of the upgrade voucher is particularly poor as this was a real boon, especially for solo travellers.

On the upside, assuming there is no annual fee, it will be more generous than the Tesco Clubcard Mastercard (which, note, currently offers 2400 Avios as a sign-up bonus via 1000 free Clubcard points).  It was a little embarrassing that you earned more Avios on the FREE Tesco Clubcard Mastercard (0.3 Avios per £1) than on the £24 Lloyds Avios Rewards Mastercard (0.25 Avios per £1) …..

Of course, if you qualify for it, the HSBC Premier Mastercard (free to Premier current account holders) pays 0.5 Avios per £1.  The HSBC Premier World Elite Mastercard offers 1 Avios per £1.

It is roughly equal to the free IHG Rewards Club Mastercard which gets you 1 IHG point per £1 which I value at 0.4p.  I also value 0.4 Avios per £1 via Lloyds at 0.4p.  The IHG card does give you Gold status in IHG Rewards Club as an extra perk, however.

For clarity ….

I can’t be 100% certain that the terms outlined above are fully correct.  It is possible, for example, that the upgrade voucher may be retained but just isn’t mentioned in the terms and conditions …. but that would be odd.  Similarly, it is possible that FX transactions will remain free.  We need to wait for Lloyds to make the full announcement.

In case you’re wondering, I have no idea if Lloyds intends to open up the card to new applicants or not.  Based on my recent conversations with Avios, it isn’t happening in the short term.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (187)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Mark2 says:

    On previous form, paying the Avios into BAEC is an opportunity for more problems so more compensation.

    • Daniel says:

      Yep, since I got my cards I’ve had no issues but since the Avios changes I’ve receives no miles to Avios or BA.

  • Mark2 says:

    I believe that you have to have the current account too.

  • Brighton Belle says:

    One less card to carry. My wallet is getting thinner by the month.

  • Mikeact says:

    Point 2.2 “and other products you may hold with us ‘.
    Avios earning may be linked to my current account as well ?

  • John G says:

    I was just about go cancel this card anyway. I’ve put up with them for as long as I can. I’m on my third Amex card in 5 months as they keep cancelling them for suspected fraud when used abroad – even when I’ve used my MasterCard with the same (reputable) merchants with no issue. The latest was a Shell garage in Australia. How suspicious I would need to buy fuel for the car I hired with the same card!

    If this was my only credit card account I’d have been stuffed many times over. Time to end the misery! It shocks me people actually use this bank for their current accounts.

    • Neil says:

      I have a Club Lloyds current account, and the service is very good. It seems credit cards are a different department, where my experience has also been not great. I would have thought it is better not to cancel now, given the prospect of an annual fee refund? I agree, though, that anxiety about tripping fraud prevention means I would rather use another card while abroad.

      • Genghis says:

        I used to work at LBG. Indeed credit cards are a different division (and therefore different responsible individual) to the normal retail offering.

    • CV3V says:

      Same experience, a credit card aimed at customers who want to use it when abroad and then it gets blocked all the time – even after telling them i will be abroad. I would be on my 3rd replacement amex card, but they didn’t send a replacement card (they said they would) and i can’t be bothered waiting on the phone to ask for it.

    • Mark2 says:

      when abroad (Italy, Spain, Canada, US) I have only used the Lloyds card for about 15 years now and have never had a single problem. I have also used it online for points.com, Amtrak, Trenitalia etc.

      • Boon says:

        Likewise. I’m scratching my head at all the false positive fraud reports in the comments, as I’ve had this card for 5 years and travel often (yearly overseas spend in excess of £10k on this set of cards) and have never triggered a fraud block once.

        • Neil says:

          Most of my problems have been in this country. For some reason, since I got the card, Tesco has often triggered fraud protection. This led me to have to carry an alternative, which is a pain. Lloyds’ response was that i should be grateful to them for protecting me!!! Anyway, this has made me nervous about problems when abroad. Mostly, it has been fine, though my Lloyds card has never worked with Uber anywhere outside the UK.

        • 1DES1 says:

          Likewise, I’ve held he card since 2015. I never have problems with significant spend abroad.

          I was txt messaged once when in Ukraine. I replied and payment went through the next time. Overall, very happy and no problems for me with this card.

  • Ian says:

    Only one voucher per year.

  • JohnT says:

    Is that extra 0.1avios worth anything due to the £5 unit rounding? Hardly a loyalty bonus!

    • Mark2 says:

      The rounding happens once on the total monthly spend.

      • memesweeper says:

        that’s my reading of the T&Cs too …
        however I’ve just cancelled mine.
        There’s too many other better affinity cards out there.

  • Danny says:

    Would it be reasonable to assume that these changes will kick in at the end of the December, since that is the end of the current earning window for the upgrade voucher?

    Or is there a need to accelerate hitting that 7k spend do we think?

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