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Review: the Marco Polo Club lounge at Venice Airport, used by British Airways and Priority Pass

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This article was produced in partnership with Priority Pass and a version recently appeared on the Priority Pass blog. All opinions are our own.

This is our review of the Marco Polo Club lounge at Venice Marco Polo Airport.

(Venetians are clearly very proud of the Mediaeval explorer …. evidently there are no other famous Venetians worth naming things after!)

I was surprised to find out that pre-covid, Marco Polo Airport was the fourth busiest airport in Italy after Rome, Milan and Bergamo. It is now edged out by Catania and Naples. It is about 1/4 the size of Gatwick, making it about as big as Birmingham Airport.

Review Marco Polo club lounge Venice Airport

With such a volume of passengers you’d expect to find a handful of lounges, particularly with airlines such as Emirates, United Airlines, Air Canada and other long-haul operators flying here. That is not the case. Instead, you’ll find the airport-operated Marco Polo Club as the only lounge available.

The Marco Polo Club is used by virtually every airline here, including British Airways. If you don’t get access via status or a business class ticket then you can also use a Priority Pass lounge club card or pay the €30 fee on the door.

Where is the Marco Polo Club lounge in Venice Airport?

Despite recently being the fourth busiest airport in Italy, Marco Polo is still relatively compact. Once you exit security and duty free, head around the central section, past passport control and towards a set of escalators:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Take them to the first floor and you’ll find a discreet corridor leading to the lounge reception:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Inside the Marco Polo Club in Venice

The lounge was last refurbished and extended in 2017 so it is still relatively new. It is bigger than you think – quite possibly as big as the British Airways Galleries lounge in T5B at Heathrow.

In the centre is a big open space with sofa seating on the left and a dining area on the right:

Review Marco Polo club lounge Venice Airport

As you can see, there are floor-to-ceiling windows across its entire length. To the left, you also have a row of smart booths designed for working / taking calls, which is where I sat as I needed to get some work done.

Review Marco Polo club lounge Venice Airport

Opposite the dining area you have a small buffet – more on that below – as well as the bar. Keep walking and you’ll find one of two circular rooms that are a bit darker and cosier than the rest. These were virtually empty during my visit – people clearly prefer sitting by the window or in the light, airy areas.

Review Marco Polo club lounge Venice Airport

You also have a ‘media room’ with eight armchairs and eight TVs. This was also empty during my visit.

Review Marco Polo club lounge Venice Airport

Finally, on the far right hand side, you have something a bit more unusual – a wintergarden! This was filled with some lush planting:

Review Marco Polo club lounge Venice Airport

There is also an outdoor terrace with views across the airport, the lagoon and all the way towards Venice proper. Smoking is not allowed. You can even see St Mark’s campanile, which is pretty cool.

Review Marco Polo club lounge Venice Airport

Finally, on the opposite side of the lounge, there is what appears to be an overflow space, again with a range of seating:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Overall, this is a pleasant, spacious lounge although it does get busy at peak times. It is modern and well designed and features a fair amount of plug sockets throughout.

Food and drink in the Marco Polo Club lounge

The food and drink option is less impressive. There is a small buffet featuring a range of snacks such as sandwiches, focacia, deep-fried canneloni and various filo pastry items.

Review Marco Polo club lounge Venice Airport

It is all very carby – more of a bar menu than anything else.

Review Marco Polo club lounge Venice Airport

For dessert, you have some small brownie bites and other mini bites:

Review Marco Polo club lounge Venice Airport

There is also a staffed bar to dish out soft, hot and alcoholic drinks. This feels a bit stingy, particularly as you have to ask each time for a soft drink. It would be better to be able to help yourself.

In terms of alcohol, there is a basic range of Italian wines including prosecco. When it comes to soft drinks, you have the usual choice plus a fairly extensive number of juices including peach, pear, pineapple and blueberry.

Conclusion

Overall, I was impressed by the Marco Polo Club lounge. I particularly liked the space which is light, airy and well designed if a little on the traditional side.

Whilst it was busy when I arrived, it started to get quieter towards 6pm.

It would’ve been nice to have a slightly more extensive and perhaps healthy option of snacks, as well as self-service soft-drinks – don’t expect to eat a proper meal here before your flight.

You can find out more about the lounge on the Priority Pass website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (23)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • CC says:

    That winter garden was like a sauna when we walked into it, and that was only early May.

    The overflow area I think people miss as the doors were kept closed. We sat down in the main part which was quite busy, and was just about to get some food when we saw a member of staff go through. We went in and there was only one other person. There is also a small area in there where you can help yourself to drinks and snacks tucked away at the back, and additional toilets.

  • Baroness Millhaven says:

    We went through Marco Polo last week and I wish Id known that you could pay on the day as we would have gone in there!

  • Kevin C says:

    I seem to remember they would make you a Spritz. Pizza was okay.

    • mzb says:

      We visited last year and as the flight was delayed, sampled quite a few Campari spritz made there (pretty sure there was also an Aperol Spritz on the menu). I quite enjoyed those.

  • john says:

    Was there a specific Milan airport you were thinking of when you referred to it as being one of the top three busiest airports?

  • Rizz says:

    Good espresso served in the lounge too.

  • Paul S says:

    I used it last week. Had to ask for bar drinks like Vodka. One person seemed confused although doing drinks.

    Asked someome about gluten free and abruptly told to speak to someone else, who when asked didn’t know. A colleague offered me a savoury or sweet snack that was a mass produced prepackaged item.

    Drink was sizeable. Food not so good. Seating areas excellent.

    BTW seemed to get the same gluten free pre packed stuff everywhere I went

  • His Holyness says:

    There’s definitely spirits. They had them even during the pandemic. I’m in no way a regular, but I’ve been once a year for the past few years and I think its a nice lounge.

  • His Holyness says:

    Italian food *is* carby but somehow they don’t all end up like whales :D.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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