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Avios confirms that you can keep your 2nd Lloyds credit card upgrade voucher sent in error

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On Friday we explained how many Lloyds Avios Rewards cardholders had unexpectedly received a 2nd annual upgrade voucher in their avios.com account.  Click here for that story.

Avios has now made a statement on social media about this.

The bad news is: it was a mistake

The good news is: you can keep the voucher

See the message below, sent to a HfP reader:


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (December 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

SPECIAL OFFER: Until 9th January 2024, you will receive 30,000 Membership Rewards points (convertible to 30,000 Avios) with American Express Preferred Rewards Gold. You receive 25,000 points if you spend £3,000 in three months and a further 5,000 points if you hold the card for 15 months. You can apply here.

SPECIAL OFFER: Until 9th January 2024, you will receive a huge 100,000 Membership Rewards points (convertible to 100,000 Avios) with The Platinum Card. You receive 75,000 points if you spend £10,000 in six months and a further 25,000 points if you hold the card for 15 months. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 9th JANUARY), FREE for a year & four airport ….. Read our full review

The Platinum Card from American Express

Crazy 100,000 points (TO 9th JANUARY) and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (117)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ronster says:

    Good evening everyone.

    Hope your all well.

    Can anyone tell me if the Lloyds upgrade voucher, can ONLY be used by the primary credit card holder?

    Can the additional card holder also use the voucher for an upgrade?

    Thanks

    Ronster

    • Info says:

      can be used for a BA return for one person (only the named Avios account holder)

      OR

      for two one-ways (on same flight) for two people

    • Lev441 says:

      It doesn’t need to be the person traveling, I’ve booked in other people’s name before

      • Ronster says:

        Hi Lev.

        When making this booking for someone else did you ring BA or can it be done online?

        Thanks

        • Alex W says:

          I booked for someone else by phone.

        • Lev441 says:

          By phone! Was a month ago (it was a voucher in my dads name which I used for myself)

        • Ronster says:

          Hi Lev

          Thanks for that

          But unless the terms and conditions have changed recently, only the primary card holder can cook an upgrade return ticket. Just spoke to a manager at Avios Customer services.

          Did you book it calling BA?

          Thanks

          Ronster

  • PAL says:

    Does anyone know if I book dub ord jfk with the first leg on EI, this booked on the AA website, would this earn BA tier points? Thanks.

  • Gary says:

    Rob,
    Thanks for the heads up on this one.
    I’ve a requirement to get to Cairo next month and redeemed my voucher for an upgrade to club (ABZ-CAI) This route switches to an A321 for the winter timetable and with no WTP it’s a great deal at 20k avios and £370 in taxes. The BA cash fare for the exact dates was £3542 !

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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