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Avios confirms that you can keep your 2nd Lloyds credit card upgrade voucher sent in error

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On Friday we explained how many Lloyds Avios Rewards cardholders had unexpectedly received a 2nd annual upgrade voucher in their avios.com account.  Click here for that story.

Avios has now made a statement on social media about this.

The bad news is: it was a mistake

The good news is: you can keep the voucher

See the message below, sent to a HfP reader:


how to earn avios from credit cards

How to earn Avios from UK credit cards (June 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (117)

  • Ronster says:

    Good evening everyone.

    Hope your all well.

    Can anyone tell me if the Lloyds upgrade voucher, can ONLY be used by the primary credit card holder?

    Can the additional card holder also use the voucher for an upgrade?

    Thanks

    Ronster

    • Info says:

      can be used for a BA return for one person (only the named Avios account holder)

      OR

      for two one-ways (on same flight) for two people

    • Lev441 says:

      It doesn’t need to be the person traveling, I’ve booked in other people’s name before

      • Ronster says:

        Hi Lev.

        When making this booking for someone else did you ring BA or can it be done online?

        Thanks

        • Alex W says:

          I booked for someone else by phone.

        • Lev441 says:

          By phone! Was a month ago (it was a voucher in my dads name which I used for myself)

        • Ronster says:

          Hi Lev

          Thanks for that

          But unless the terms and conditions have changed recently, only the primary card holder can cook an upgrade return ticket. Just spoke to a manager at Avios Customer services.

          Did you book it calling BA?

          Thanks

          Ronster

  • PAL says:

    Does anyone know if I book dub ord jfk with the first leg on EI, this booked on the AA website, would this earn BA tier points? Thanks.

  • Gary says:

    Rob,
    Thanks for the heads up on this one.
    I’ve a requirement to get to Cairo next month and redeemed my voucher for an upgrade to club (ABZ-CAI) This route switches to an A321 for the winter timetable and with no WTP it’s a great deal at 20k avios and £370 in taxes. The BA cash fare for the exact dates was £3542 !

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