See Argentina v Barbarians with Marriott Rewards

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Save East Coast Rewards says:

  30 Oct30 October 12:05

  OT: if you use Avios with Flybe, Aer Lingus and Vueling are you supposed to share the same membership number with all three airlines or are they supposed to be separate Avios pots?

  I had created an original avios.com account when the scheme just started, this year I linked it to Aer Lingus. It uses my original Avios account number and I can see my points and transactions in the Aer Lingus site.

  I was looking at Vueling a few days ago and was surprised to see I already had an email and password saved with them. I logged in and it said it was converting my account to Avios. It had a different membership number to my normal account?

  Should Vueling remain separate or should it be merged? I have no points there as yet, but if I do fly them I’d rather get the points into the main avios.com account rather than orphaned in an account which I’ll probably forget about over time.

  • Rob says:

    30 Oct30 October 13:51

    You can have separate accounts if you want, it doesn’t matter. However you can give any 3081 account when flying Vueling and the points will go into it.

• Chris says:

  30 Oct30 October 12:35

  OT – Folks, I have a trip coming up with Delta booked on Virgin.

  For some reason my middle name is truncated (First and Last name are fine, middle name is just missing two last letters)

  Is this something that I need to call and get resolved or is middle name unimportant, and/or can it be updated at checkin?

  • ChrisC says:

    30 Oct30 October 12:56

    I wouldn’t worry about it.

    • Stu N says:

      30 Oct30 October 14:48

      It’ll be fine. As long as your API is accurate a missing or truncated middle name won’t ever be an issue.

      • Chris says:

        30 Oct30 October 15:02

        Thanks all, will leave it well alone then.

  • Anna says:

    30 Oct30 October 14:42

    A few years ago I let my OH book flights with Delta and he managed to spell my middle name wrong. I called Delta and they wanted £65 to change the 2 letters involved. There were many online references to middle names being of no importance whatsoever on airline tickets so we risked it and no-one seemed to notice!

  • xcalx says:

    30 Oct30 October 16:32

    Sorry to hijack. I have a similar question, Surname on IB booking has been put in both surname and second surname I contacted IB within minutes of receiving email and they said they would reissue ticket with surname only, this has not been changed . The ticket still shows surname twice. Will I have problems or should I contact IB again.

    Thanks.

    • Anna says:

      30 Oct30 October 16:43

      I think the main issue is that your first and last name(s) need to match your passport. That said, this is far more important if you’re going somewhere with a visa/esta requirement.

      • Nick_C says:

        30 Oct30 October 22:00

        My partner used to book tickets using his first (of two) forename and his last (of four) surname only. This didn’t match his passport which shows his extremely long name in full. He has never been denied boarding or refused entry to the US, but he they have called a supervisor at check in on occasions, and the APC kiosk gave him a slip with and X because the name on his passport didn’t match the name on the ESTA.

        We’ve amended everything to full names now. Unfortunately, airline booking systems don’t allow spaces, and run his four surnames into one. He tends not to be addressed by name by the cabin crew!

        He has trouble with credit cards too. His name is too long for the field.

• Alex says:

  30 Oct30 October 12:38

  OT – We were travelling in Business Premier on Eurostar this Sunday, the journey got delayed by about 2.5 hours (though not through their fault as far as I can tell). One ticket was a cash ticket, the other was purchased on points. What’s the ‘best way’ in terms of compensation – evoucher, points, cash?

• MrK says:

  30 Oct30 October 12:41

  OT: planning to cancel my Amex plat soon. If I want to keep some flexibility, is it best to convert my entire balance to spg?

  • RakishDriver says:

    30 Oct30 October 12:52

    Try amex ARCC ?

    • Rob says:

      30 Oct30 October 13:50

      Yes, unless you are desperate to start the 6 month clock to get a new Gold/Plat this getting the free Amex Rewards Credit Card which we reviewed a few days ago is the best option.

• Relaxo says:

  30 Oct30 October 14:00

  In a boring meeting so decided to check what the new fees were like flying out of HK. For virgin – £365 in J, £314 PE, £188 Econ. So long to another sweet spot.

  • RTS says:

    30 Oct30 October 14:29

    I checked BA….

    Total Price (Including all taxes, fees, and carrier charges)

    19500 Avios + £ 4,736.74

    • Relaxo says:

      30 Oct30 October 14:34

      That must be an excitable decimal point or a Halloween prank

      • Stu N says:

        30 Oct30 October 14:50

        Or HKD…

    • RTS says:

      30 Oct30 October 15:53

      Even in HKD it is rather expensive!

      • Stu N says:

        30 Oct30 October 17:41

        One way on BA in Y is 19,500 Avios and £32.07 for a random off-peak date next year (19 September 2019) – no idea why you’re seeing 4,736 undetermined currency units.

      • John says:

        31 Oct31 October 02:24

        Not sure what any of that means since YQ cannot be charged until 1st Nov regardless of the date of flight. Check again tomorrow morning.

• Rufusrea says:

  30 Oct30 October 14:19

  Tesco Christmas voucher problem . Trying to buy a computer using vouchers . Sales assistant puts first voucher through and informs me that there is no return on this item hits something else ( I think ) then informs me that the voucher has been used. so she try’s another two with same result . Her other assistant then informs me to contact club card myself as the vouchers have been used and it’s not their problem . Does any one know the correct procedure fit me then to be accepted?

  • BJ says:

    30 Oct30 October 15:08

    Part of the problems Harry raised yesterday. I think this demonstrates that a competent CS agent is probably a better bet than an incompetent one. If they are going to play games with returns on laptops and other electronics just tell them it is faulty. Please let us know how you get oneuth your call to clubcard.

    • Rufusrea says:

      30 Oct30 October 15:20

      On with clubcard and he was able to see that voucher had been used but put me through to tech dept . They tried to say it was clubcard should be dealing with it and eventually decided to look into it by putting me on hold and every 5 mins saying they would be back as they were trying to sort it. Eventually they just cut me off . So I’m back where I started with a few vouchers apparently redeemed and nothing to show for it . I suppose I will have to return to clubcard

      • Rufusrea says:

        30 Oct30 October 15:25

        By the way maybe I wasn’t clear at the start. This happened while trying to use the vouchers to buy a computer not returning . I came away empty handed with a few vouchers supposedly redeemed

      • Shoestring says:

        30 Oct30 October 15:35

        Oh, that’s good news for the rest of us at least 🙂

        I guess you’ll have to go to TCC CS, you can’t really blame the in-store staff for not dealing with it.

        There have been thefts in the past.

      • BJ says:

        30 Oct30 October 15:36

        You were clear, it does not bode well for the rest of us. I’m surprised you walked away without having this resolved in store, it was definitely their problem.

      • Shoestring says:

        30 Oct30 October 15:38

        BJ we’ll have to agree to disagree 🙂

      • BJ says:

        30 Oct30 October 15:41

        @Harry, how so? If they were right about that giftcard refund issue and that’s circulated policy then we could all be s****ed.

      • Shoestring says:

        30 Oct30 October 15:44

        Rufusrea didn’t ask for a refund

      • Rufusrea says:

        30 Oct30 October 15:50

        re Tesco New clubcard rep looking into it it looks like it was cashier problem as four vouchers are showing redeemed for transaction I was not able to complete. Awaiting call back

      • BJ says:

        30 Oct30 October 15:55

        @Harry. Ok, with you, I was thinking about Tescococo’s earlier comment on refunds to giftcard. Just been back there and see you have since commented. I’m heading back to Tesco tomorrow for another go.

      • Lady London says:

        30 Oct30 October 17:26

        +1 it sounds like some of your vouchers might have been nicked. this has happened from time to time apparently on an inside job at Tesco. Personally I’d call Customer Services immediately and get to the bottom of it.

      • Louise says:

        30 Oct30 October 17:51

        Has everyone received paper vouchers? Mine haven’t come
        through yet but can see vouchers in app

• Graham Walsh says:

  30 Oct30 October 14:55

  Safety demo a bit more interesting https://youtu.be/byoulH3hb6A

• BJ says:

  30 Oct30 October 15:31

  OT Nectar swipe to win. Just tried crediting voucher to nectar account. Seems they are only taking one voucher per transaction this year if till person I went to is correct. For those with multiple vouchers to credit it is probably best to go to self service with a basket of stuff and check them out and credit vouchers one by one instead of making multiple visits to a store.

  • Nick_C says:

    30 Oct30 October 15:49

    I went to the CS desk in Sainsbury’s on Friday evening and they credited 5 vouchers onto my Nectar account. 5 * £10 purchases, 3000 Nectar points 🙂

    • BJ says:

      30 Oct30 October 15:59

      Thanks, will try CS desk on way in next time, it was just a Local today. You beat me by 100 points across 5, not so good as last year for me.

      • Gavin says:

        30 Oct30 October 19:03

        7500 across 5, very happy as previously only received 200 point vouchers

  • EwanG says:

    30 Oct30 October 15:56

    I was able to use two vouchers on one transaction at self service tills on Saturday.
    I used to think you could only add one voucher per transaction, think it was last year the till person said they could add them all in one shot!
    I tried looking at S&W T&Cs online to see if they had any restriction – page loads but body content is blank on pc and mobile.
    Try at Customer Services desk – they are always helpful (although sometimes busy)

  • Alan says:

    30 Oct30 October 15:58

    Same with previous editions, you can only process one at a time, I think due to the barcode being the same. The checkout staff tells you to go to customer services and they will process (but they don’t). Best to split the shopping down into smaller chunks and process that way.

    Careful doing that on self service as security thinks you’re abusing the system by scanning the same voucher multiple times.

    • EwanG says:

      30 Oct30 October 16:08

      You are right if doing >1 of same value. Different barcodes for different values, worked on Saturday at self service, with one transaction adding one of 200 points and one of 500.

      • Rufusrea says:

        30 Oct30 October 16:28

        Good news eventually vouchers to be returned in a money card . Now have to start all over again. Has anyone had success completing the “whole “ transaction?

      • Genghis says:

        30 Oct30 October 16:30

        Once it’s a money card, it really is just money to be spent at Tesco (just like the xmas saver vouchers in original form).

      • David says:

        30 Oct30 October 16:48

        Well that was worth all the hassle then…

      • Shoestring says:

        30 Oct30 October 17:23

        @David – for Rufusrea, maybe (declined vouchers) – I personally would not have accepted a money card as it was Tesco’s fault and if he had insisted on the T&Cs, original payment form should have been reinstated. In fact, he’d probably have got lucky there & then.

        nothing proven elsewhere yet

This article is closed to new comments. Feel free to ask your question in the HfP forums.