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EXCLUSIVE: Possible British Airways industrial unrest on the way as unions demand a 5% pay rise

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It has been a while since we’ve seen any industrial unrest at British Airways, so the more cynical amongst you will be thinking that we must be due a strike threat soon.  And here we are.

The three main trade unions representing British Airways staff – BALPA, Unite and GMB – have come together to submit a joint pay claim for 2019-21.  This covers all employees, not just cabin crew.

The immediate demand is for a rise of 5% from 1st January (or 1.75% above RPI if higher – RPI is currently 3.3%).  This is to be followed by a rise of RPI + 1.5% from 1st January 2020 and RPI + 1.25% from 1st January 2021.  In addition, unions want 7% of annual operating profit to be ringfenced for staff bonuses.

British Airways BA 777X 777 9X

Whilst this may sound aggressive, base pay for a new Mixed Fleet cabin crew member is currently, I believe, £13,079.  Allowances bring this up to what unions claim is an average of around £16,000.  BA claims the average is higher at around £21,000, with the difference apparently based on ‘typical’ versus ‘actual’ rostering patterns and fleet-wide bonus payments which the individual cannot control.

Let’s be honest, this pay claim process is unlikely to end well.  Here is the letter circulated to BALPA, GMB and Unite members this week:

Dear Member

Traditionally, around this time of year, the trade unions submit their separate pay claims for their areas. 2019 will be different. The trade unions want to ensure that their members get a share in the success of our employer. Therefore, the trade unions have submitted a joint claim. One claim on behalf of everyone.

Giving our membership a play by play account of negotiations is impossible but in line with our continued efforts to be as open as possible the full claim is set out below. The claim content is based heavily on your feedback in the pay survey conducted at the start of Summer 18 and focusses on:

an above RPI pay rise,

enhanced profit-sharing arrangements, and

the introduction of a sharesave scheme.   

Background to the claim

The BA Q3 operating profit margin of 20.1% (adjusted to take into account exceptional items), far exceeded that achieved by many rival companies, most notably United, Delta, and Norwegian. Based on the key measure used by investors, return on invested capital, BA delivered another excellent result with a ROIC of 16.7%.

BA staff have, for decades, made many sacrifices along the road to where BA is now. Most notably, accepting changed contracts and concessions to contracts old and new, and taking pay cuts to help the company in the face of challenges in the past. Only this year, BA staff who were members of NAPS reluctantly agreed that its costs were unsustainable and that it needed to close to future accrual.

BA’s trade unions have displayed leadership and restraint, always recognising and understanding the need for our employer to deliver strong financial results to enable it to flourish and grow the business.

We firmly believe BA can afford real pay awards materially above inflation.

Details of the claim

The joint unions are therefore seeking to agree the following increases: RPI+1.75% (or 5% if higher) from 1-Jan-19; RPI+1.5% from 1-Jan-20 and RPI+1.25% from 1-Jan-21.

We also believe BA is able to give staff a much larger share in the success of the business, aligning the interests of the company, its shareholders and staff. To achieve this aim, the joint unions are seeking to agree (i) an enhanced, all-employee profit-sharing scheme based on a pot equivalent to 7% of BA’s annual operating profit per year and (ii) the introduction of a voluntary sharesave scheme.

Re-engaging

To deliver the best experience to our customers, we believe BA need their staff engaged. An airline without its pilots is not an airline.

BA has failed to match best practice in recent years by making all-employee awards that in no way match the success of the company itself. This cannot be justified and leads to a fundamental disconnect between the company and its pilots. In our own benchmarking, we know that KLM and Lufthansa both ensure that pilot contracts reflect the success of the company through generous bonus schemes.

Additionally, we know that other airlines continue to offer share schemes. More progressive companies realise such schemes are popular with staff and invaluable in terms of getting staff to identify with the performance of the company.

A CC view

For reps, basic business is getting harder to progress within BA. We believe there are cultural issues in the BA/IAG leadership structure which are not in the long-term interests of our airline. There is so much pressure on resourcing and cost focus now that it is has become increasingly difficult to resolve straightforward, day-to-day matters (for example, dependency leave). This misguided approach is not likely to help BA resolve much bigger issues such as company-wide pay negotiations. A focus on cost-cutting alone, with little or no emphasis on value for money, means increased fatigue, little in the way of staff development, less retention and decreasing job satisfaction.

Job satisfaction and the prestige of working for British Airways is at a low, evident through widespread disengagement. Our recent pay survey showed one consistent response, highlighting that the small bonus did not engender any feeling of value or worth and was generally regarded as “insulting”.

The BACC wants to address these matters. This won’t happen overnight, but BA engaging meaningfully with us during this pay claim will be an essential step for pilots and the company. A collaborative approach is still the BACC’s goal. As we enter another hectic year and ambitious network plan we hope that British Airways and the leadership team recognise this, despite our concerns. We hope managers can facilitate pay negotiations which allow our reward to be aligned with the success of this company. The CC and the other unions believe these changes are entirely affordable and justified.

Finally, reps and members need to work together. We appreciate your patience and recognition that there are times when things will appear too quiet. In recent years negotiations have been plagued by rumours and members working against each other, not with each other. The new CC commits being open and honest with our members at every possible opportunity. In return, we ask that you do not accept rumour as fact. Do not fall into the negativity that can be online social platforms. Instead, come and meet us. Support us. Please email us to bust myths so that we can help you to help each other.

Next steps

The next joint union meeting with the company will take place in December.

Regards

BACC and Pay Team


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Comments (105)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • MDA says:

    Basically a strike is going to be held during the busiest month in the year. Great! Shouldn’t have never booked BA

    • BJ says:

      No you are safe for Xmas and New Year too I word think. They have to go through the motions for appearances sake, then ballot then provide 14 days notice of action which I think we can safely assume the members will vote for. Think about other airlines for half term and Easter.

    • FlyUpTop says:

      At least its not as bad as Southern Rail nearly every week for two months.

    • James says:

      There are MANY reasons not to book BA already !

  • Nigel the pensioner says:

    It will just be yet another series of a few days of flight cancellations at a time. We will use another OW carrier for the projected period. Thank goodness we dont need to travel during school holidays any more!!

  • Robert Iles says:

    Is this just affecting Mixed Fleet Crew destinations again? Or should I be concerned about our Christmas trip to JFK

    • Shoestring says:

      No. I guess the meeting won’t be for a couple of weeks (say, 17th December) & then they would have to rapidly have a major falling out & then the unions would have to ballot their members.

      Much more likely to be 2 or 3 months of negotiations, ie ultimately the unions might target Easter if they go for strike action? (Just a guess.)

      • Delbert says:

        Nooooo. For the Love of Jesus, Mary and Joseph, not Easter, please.

  • Tony says:

    I wish them all the best with this. I hope they’ll be more effective by acting as a united front. Sad to see the typical rhetoric on here against the rights of workers to collective bargaining for decent pay and conditions.

    • Yuff says:

      What typical rhetoric, if you don’t like your work/contract of employment get another job.
      Employees have the same choices as customers.

      • Callum says:

        If you don’t like an aspect of your job then yes, find another. Ensuring all jobs are well paid however should be heavily regulated.

        There are only so many jobs for people to “just get a better one”. While I’m confident in my ability to compete for one, and I’m sure you are too, those who can’t deserve a half decent life too…

        • Yuff says:

          That is a whole different discussion.
          I’m sure cabin crew are more than able to decide on whether there employment conditions are unsatisfactory, personally I find unions annoying and the people running them hypocritical.
          Causing people to suffer undue stress through strike action is never acceptable in my view.

        • Callum says:

          Yuff – disliking unions and thinking companies shouldn’t be exploiting people are not mutually exclusive…

          As I said, I don’t trust the Union to be honest – they lie and exaggerate all the time. Moreso, I don’t trust BA to pay reasonable wages. Your ridiculous “well get a job somewhere else” doesnt work as the majority of employers abuse their workforce – hence why the minimum/living wage needs to exist in the first place.

          IAG made what, £2.6bn profit last year? They should be forced to pay their staff far more than they are, and if the government isn’t going to do it then it’s up to the unions.

      • Alan says:

        Not necessarily. I’m not saying it applies here but often there may not be any other employers to choose from (at least within a reasonably large geographical area) which limits the employees’ choices!

      • Elijah says:

        Idiot!

    • Trevor Gardiner says:

      Well said…

    • Phil Gollings says:

      ‘Keep the red flag flying high’

    • Billy says:

      Agreed

    • Jeff says:

      +1

    • Jasbir Singh says:

      Tony well said… It’s funny how people worry more about their holiday than a person’s ability to afford a living..

      Without unions it would be a race to the bottom.

    • Cat says:

      Well said Tony, everyone deserves a wage they can actually live on, and trying to subsist on that salary when based in or near London must be a nightmare.
      Yuff – personally I find people who muddle up homophones annoying.

      • Mike says:

        Snowflakes – just get another job if you don’t like the one you have. There are no shortage of new applicants…

      • Blue Mountains says:

        Muddling up homophones gets on my nerves too… and I am not even native speaker.

  • BJ says:

    Agree, give mixed fleet RPI+5%. The rest are overpaid, let them find RPI+1.75%savings on their own personal finances, not a challenging task if they read HFP and another high profile consumer web site.

  • IslandDweller says:

    Yuff. Employees do not have the same choices. It’s not an equal balance of power. That’s why trade unions and employment law are necessary.
    I’m not saying a 5% pay rise is justified in this case (I don’t know enough about the numbers) and I’m not denying some unions haven’t misused their power at times. But pretending that all workers have loads of choices is abject nonsense.

    • David says:

      I got an 11% pay rise this month, because my employer realised that people keep leaving to go and do the same work at competitors for more pay. We don’t have any trade unions, just sensible management who actually pay attention to attrition rates.

      • Thomas Howard says:

        You got a good pay rise this month because youre at your good job and have scarce skills. If you’re role involves showing people to their seats and handing out ready meals, you live in a country that has mass migration of low skilled workers able to do your job, competing in an industry where international competitors are able to even less you’re a bit screwed.

    • Lady London says:

      OT And this is one of the things that Europe was actually pretty good at…. providing legislation the UK finally had to follow, that at least provided some things to protect and slightly even up the balance/ put a bottom floor of how bad conditions and pay can be made, for workers.

      Otherwise the UK seems to be organised at the highest levels mostly to benefit the owners of assets… be those real estate, or businesses. I’m a capitalist. But without us being in the EU I fear legislation protecting workers will be hard to advance in the UK.

  • Billy says:

    That letter from the union is very convincing and I am shocked at the low salary of BA crew.

    Up the workers!

  • Paul says:

    Firstly as a consumer I think I can appreciate how the BA staff, not just miserably paid crew feel.
    But first let’s look at the £13.5k salary. Do you really want some one who is so poorly remunerated, possibly working two jobs, maybe tired, worried, focused on personal struggles, being responsible for getting you out of an aircraft safely?! It can’t be s surprise that the onboard service is so bad given the pay but safety is another matter.
    BA have and continue to exploit their dominant stranglehold on LHR and the U.K. market VS gave up competing years ago and now just carp on about BA whilst offering equally poor products and charging the same fares. There is no competing loyalty scheme to Avios leading to huge fees paid to BA irrespective of the operating carriers policies. Domestic monopoly has lead to reduced service, higher fares and no real operation base outside of London. Commercial agreements with AA JL AY IB etc mean none of these carriers compete on the ground or in the air. Or the U.K. market more generally.
    There is competition by route BA or one other generally but it’s not real competition given the barriers to entry in terms of slots, loyalty scheme and market penetration.

    All of this to the detriment of the consumer who fly on filthy planes, receive the lowest levels of premium service than any other major European carrier. Food is bad lounge showers and toilets vile and no on board product development in 20 years. 8 a Brest in businesss no direct aislecaccess and all of this for the highest fares in Western Europe. No surprise then that ROI is 16%. My kids to deliver that with GCSE business studiesgiven the market and competitive environment they operate in

    If this is what they do to the customer the staff must be being treated pretty poorly and it’s hardly surprising that they are seeking better conditions.

    Good luck to them

    • Billy says:

      This.

      Treat your staff well and you have the best advertising you could ask for.

    • James says:

      Spot on Paul.

      It must be so demoralising working for a company you used to be able to have pride in.

      • Don says:

        Crew are primarily there to serve bevvies. 99.99% of them will go their whole careers and never evac, but will serve tens of thousands of bevs and meals to pax. That’s why its LCD, because the job is easy and is numerated as such.

        Plus when you need them the most, they will be minimum crewed and not able to assist a pax in cardiac arrest on a LHR-CDG…

        • Shoestring says:

          Don – a London Underground train driver or normal train driver basically has about 4 functions to master & the training is 1 week – start, stop, check the doors are closed, listen for whistle. I have this on good authority.

          Yet the going rate is a lot more than £50K per annum.

          Why should cabin crew get paid less for a much more complicated job?

        • BlueThroughCrimp says:

          @Shoestring You’re most certainly wrong about National Rail drivers.

          If you can tell where the braking point in a multitude of weather conditions in different traction types, over 1000s of route miles, and knowing where every signal aspect will take you, what speed to take what diverging route at in a week, then good for you.
          Route learning takes a long time. Not a week.

        • Shoestring says:

          @BTC – whilst I’m happy to be wrong, why is it that in the event of a strike, often the Managers roll up the sleeves and drive the train instead of desk work?

        • BlueThroughCrimp says:

          Driver managers will often drive during normal operations to keep their competences up.

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