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Why even peak-time Economy Avios redemptions have become poor value

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The general mantra about using airline miles, especially those like Avios which impose hefty fuel surcharges, goes like this – ‘redeeming for Economy flights is a waste of miles’.

In general, of course, this is true.  If you try to use Lufthansa Miles & More miles for an economy short-haul flight from Heathrow to Frankfurt, it wants £82 in tax – plus an astonishing 35,000 miles – for an economy short-haul redemption, a truly ludicrous figure.

British Airways managed to knock this problem on the head for short-haul redemptions by introducing Reward Flight SaverBA rarely gets the credit it deserves for being the only European airline to tackle the problem of ‘taxes and charges’ on short haul.

By capping taxes on European flights at £35 in Economy / Euro Traveller, you will usually be getting around 1p per Avios of value.  This is ‘real’ value as you would otherwise have bought the ticket for cash – not ‘finger in the air’ value based on some notional value of how much you would pay for a business class seat.

Is it true that long haul economy redemptions are a terrible use of Avios?

Almost three years ago, I ran an interesting experiment which showed that – in many cases – redeeming Avios for peak season Economy / World Traveller long haul flights was often decent value.  Not every route, by a long way, but there were some deals to be had.  The widely held view that all long haul Economy redemptions are rubbish was wrong.

Today I thought we would see what has changed.  The answer is ‘quite a lot’ – and not in a good way.

Here is a sample of British Airways pricing from their Low Fare Finder tool.

These are the CHEAPEST Economy return tickets available during August 2019 at the present time.  Remember that these flights may be at inconvenient times or inconvenient days of the week.  In reality, the flights most convenient for you may be pricier, so it is possible that in reality the results will not be as bad.  These are also ‘hand baggage only’ fares, and Avios tickets come with a free suitcase.

I compare the cash cost to the ‘Avios plus taxes’ cost.  To be fair to BA, I only looked at flights departing between 1st August and 24th August 2019.  Prices tend to dip in late August because of the Bank Holiday but this is too late for anyone with children who return to school in the first week of September.

New York – £428 or 40,000 Avios + £375

Miami – £499 or 50,000 Avios + £375

Las Vegas – £709 or 50,000 Avios + £375

San Francisco – £481 or 50,000 Avios + £375

Barbados – £574 or 50,000 Avios + £336

Mumbai – £609 or 50,000 Avios + £324

Hong Kong – £719 or 60,000 Avios + £347

Singapore – £598 or 70,000 Avios + £362

The ‘pence per Avios’ score comes out like this:

New York – 0.13p

Miami – 0.25p

Las Vegas – 0.67p

San Francisco – 0.21p

Barbados – 0.48p

Mumbai – 0.57p

Hong Kong – 0.62p

Singapore – 0.47p

British Airways 777 300ER

Have long haul Avios redemptions always been such poor value?

No.

I ran this same example almost three years ago.  In general:

the price of cash flights is generally the same or a little lower on most routes (I am comparing August 2016 flights booked in March 2016 vs August 2019 flights booked in January 2019)

the taxes and charges on economy redemptions have crept up by about £75 for the US and £35 elsewhere

More importantly:

in 2017, BA made ALL of August ‘peak’ in terms of redemption pricing.  Until then, ALL Tuesday and Wednesday flights were treated as ‘off peak’ irrespective of the month.  Here is the 2019 peak and off-peak Avios calendar.  This makes a MASSIVE difference.  New York, for example, jumps from 26000 Avios – if you could have travelled on a Tuesday or Wednesday in August – to 40000 Avios.

The net result is that using Avios for BA Economy flights has become substantially poorer value over the last couple of years.  When I ran this test in March 2016 I concluded that we had potentially been unfair in writing off all economy redemptions as poor value.  Today, I am less convinced.

The list below compares:

the value per Avios for a BA economy flight for travel 1-24th August 2019 (taking the lowest BA cash fare on sale in January 2019 and using peak rate Avios pricing as August is now ‘all peak’)

versus

the value per Avios for a BA Economy flight in August 2016 (taking the lowest BA cash fare on sale in March 2016 and assuming the Avios redemption was done on a Tuesday or Wednesday to pay the off-peak rate)

There are three caveats to this data:

Cash pricing is for ‘hand baggage only’ fares, so the Avios option improves if you are taking luggage

Avios tickets are refundable for a £35 fee whilst cash tickets are non-refundable

On the other hand, cash tickets will earn Avios back when you fly

Here we go:

New York – August 2019 value per Avios: 0.13p   August 2016 value per Avios: 0.50p

Miami – August 2019 value per Avios: 0.25p   August 2016 value per Avios: 0.74p

Las Vegas – August 2019 value per Avios: 0.67p   August 2016 value per Avios: 1.37p

San Francisco – August 2019 value per Avios: 0.21p   August 2016 value per Avios: 0.92p

Barbados – August 2019 value per Avios: 0.48p   August 2016 value per Avios: 0.91p

Mumbai – August 2019 value per Avios: 0.57p   August 2016 value per Avios: 0.75p

Hong Kong – August 2019 value per Avios: 0.62p  August 2016 value per Avios: 1.28p

Singapore – August 2019 value per Avios: 0.47p  August 2016 value per Avios: 0.60p

This is shocking.  Not just in terms of the appalling ‘pence per Avios’ value received – even the ‘best’ route I looked at doesn’t come close to a level where I could justify redeeming, unless I wanted flexibility to cancel – but also how the value has been slowly chipped away.

Like a frog boiling in a saucepan, the combination of:

flat or lower cash fares, partly from the launch of ‘hand baggage only’ on long haul

higher taxes and charges on Economy redemptions, and

the removal of off-peak Avios dates during August

…. has cumulatively crept up on us without being fully noticed.  It has wiped out much of the value of the Avios scheme for the ‘average’ customer looking to redeem during the school holiday for long haul economy flights.

Of course, on certain higher priced dates and factoring in luggage fees, the value you get can be a lot better but the base line valuation for long haul Economy redemptions is now pretty darn low.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (165)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • JimA says:

    like a frog boiling in a saucepan !

  • Rob Smethurst says:

    I don’t understand why you did not modify your ‘cash’ fare to include a suitcase, thereby making the comparison with Avios like for like. I felt it made the article clunky and of no real use.

    • Andrew (@andrewseftel) says:

      I think the argument would be that it depends whether you value the suitcase. Note for example that you haven’t complained that Rob isn’t benchmarking against flexible fares (Avios redemptions are refundable) – presumably because you think they offer poor value and wouldn’t pay cash for them.

      I agree that checked luggage will be a significant factor on some routes or itineraries and it would have been nice to see both stats. I think the second underlying reason is that the cheapest fare finder spits our HBO fares!

      • Rob says:

        It does. You also wouldn’t necessarily need 1 suitcase per person if you have kids – 2 cases may do for a family of 4, so 2 people could still do HBO.

        • Mark says:

          True, although can you mix and match LH HBO and non-HBO fares on the same booking? I don’t think you can for shorthaul at least, so you either end up with the family split across different bookings (which may reduce the chance of getting seats together if you don’t have status or want to pay for seat selection), or book everyone on an HBO fare and then pay the going rate to add checked luggage.

        • Mark says:

          Also of course if only one of you has status that won’t carry across to split bookings for things like free seat selection….

          Does Gold still get the ability to merge bookings? If so that still doesn’t help for Silver/Bronze status holders.

      • Lady London says:

        Google Flights said they will shortly show with fares what luggage they include. They may even be displaying this info by now. If not then they will be, very soon.

        • Alan says:

          Excellent, sounds like a good addition. I still find Google Flights a bit unreliable though, nice interface (esp maps) but Skyscanner and Kayak have often found better deals.

        • Lady London says:

          Itamatrix was my favourite! Sigh! Even though I never really got my head around much of the syntax…. Like myflights, it could be used to show lots of info that apps and Googleflights are now seeking to restrict or make money out of us for.

    • Lady London says:

      British Airways and its partners in the Transatlantic code share agreement, or should we perhaps call it the Transatlantic price-fixing oligopoly that the regulators have somehow allowed, want 200 dollars to check one suitcase oneway now.

      No wonder Aer Lingus is also keen to join this so-called revenue sharing agreement.

      • Rob says:

        Read the filing made by Aer Lingus to join the JV (the link was in my article on it). Customers LOVE it and can’t wait for Aer Lingus to join, apparently 🙂

        • Lady London says:

          Really? How impressive. Like all the “enhancements” British Airways makes, have been “due to customer demand”? I’d love to see the spreadsheet models which Aer Lingus must have done modelling future revenue if they join.

          I’m sure they’ll love it until the higher taxes and baggage fees operated by the transatlantic alliance kick in and then every other fee or restriction that this group of airlines will one by one mysteriously operate close enough to the same way..

          Apparently the transatlantic alliance is being investigated this year by the regulators to check if price-fixing etc. is going on. Sadly I expect the alliance to pass the test. How a regulator can mysteriously approve uncannily similar baggage fees, structure of ancillary charges etc… ! problem is, I think the transatlantic alliance ‘just’ conceals it enough. But for sure they are controlling the market and work one lever at a time against consumers.
          The most recent one beingone at a time they’ve all detached baggage fees from tickets so now baggage is all charged separately, and at mysteriously similar rates.

          Trouble is I am doubting the overall picture will trouble the regulator right now when they look at it. Although to me this transatlantic ‘alliance’ is subtly but definitely a structure that produces an oligopoly or, in my opinion, what used to be called a cartel.

  • Riku says:

    The example of Lufthansa always comes up here but for those of us who earn points from work travel, the points are given to us for free and Lufthansa allow the taxes and fees to be paid with points. This makes Lufthansa more attractive than british airways since you can get flights absolutely free without spending a single euro.
    In the same way the recent criticism of Jamie for not spending some more cash to get maximum use of his 200,000 avios was not relevant for us. If he got those points for free from travel then why should he add even more cash to get additional flights that he didn’t really need.
    Secondly the article should really be titled “british airways redemptions” since using avios on other airlines attracts different fees. I would not call long haul redemptions on japan airlines terrible value. I paid 40euro for HEL-NRT return on JAL which I consider good value and some of my domestic flights in japan were 1euro each.
    btw BA isn’t the only european airline with cheap short haul redemptions. Finnair have a similar scheme (but they don’t call it “reward flight saver”).

    • djfost says:

      @Riku how did you manage HEL-NRT for just €40? Priced up an avoid redemption on BA.com today and the taxes are in the hundreds…

      • Paul says:

        BA imposes charges not taxes on flights even when the operating carrier has none. Few countries have APD levels similar to our own and few airlines have carrier imposed charges on the scale of BA.

        It is a further example of rip off Britain where the consumer gets a raw deal thanks to a general lack of competition and more importantly regulation.

    • Jo says:

      I agree re non ba redemptions. With infant and toddler, it doesn’t make sense to pay for biz. In economy, got fantastic value for Japan airlines from Helsinki even during cherry blossom and Iberia from Madrid to Havana etc and Cathay pacific too. Ba long haul u can buy cheap tickets in sales usually for our twice yearly flights to singapore so no sense to use Avios .

    • Lady London says:

      Also I believe Lufthansa award bookings can also include stopovers (ie greater than 24hrs) where no direct flight. Defo used to as I used this facility. Continuation date from stopover was changeable for a fee. Made the whole thing worth it for me.

      • Lady London says:

        Having said that I’ve just realised I’ve lost my final 9,500 Lufthansa miles as they expired yesterday. Grrrr I was flying on another airline using miles instead and forgot to do something with them.

        I’m done with Lufthansa. They have nontransparent procedures for redeeming that lost me 17000 miles last year, they have stolen other miles back in the past and their expiry policy is draconian. They also left me high and dry when they cancelled a route that was the first leg of an award ticket I had booked with them when they decided to sell off all their non-FRA non-MUC routes to Eurowings etc.

        There’s nicer programs in *Alliance so now that my last miles them are gine I’m done with Lufthansa Miles&Loss.

  • Anna says:

    Happy New Year to you all!

    Where did the price for Barbados come from? The cheapest HBO economy fare I can find for August is £746.

    • David P says:

      I’ve managed to get it down to around £620 in August but the headline price of £574 is unavailable as far as I can tell. For a week’s travel, at any rate – cheaper fares are available for longer trips.

    • Rob says:

      Dunno, ask Low Fare Finder….

  • Heather says:

    I disagree, I use my avios which I’m getting completely for free, to travel to Orlando in August. Yes I could be getting better value for my avios flying in a different class but I don’t have the avios or the need to do that.
    Looking at cash flights they are around £800 each minimum with luggage so I’m saving around £425 minimum per person, and saving goes up if using a companion voucher.

    • Anna says:

      Agreed, you can get very good value if your flight is expensive. Destinations like Orlando, Bermuda and the Cayman Islands can cost £1000 or more in economy, especially if you have to travel in peak season. An economy return to Grand Cayman next Easter is currently £2091!

      • TripRep says:

        £1000+ to MCO in Economy..???

        Shudder.

        That would make the experience doubly painful.

        • Anna says:

          You haven’t got school age kids then?! In the school holidays it’s actually cheaper to fly to California and do the theme parks there if you want the Disney/Universal experience.

        • TripRep says:

          Correct, fortunate enough to have the flexibility.

          Also haven’t been to Universal/Disney in any of my last half dozen trips to FL, sadly the value deals just ain’t there anyone and I can’t justify ~£100 to visit a park, rather spend the money on something more rewarding like Scuba Diving, snorkelling or driving to lie and chill out on a nice beach and enjoy a good meal out.

        • Paul says:

          Agreed, you can get ARN MIA for a grand in J. And for that also AA superb 777-300 and avoid BA altogether.

          It is generally better value to the USA in August for families than 2 weeks in Spain but the idea of paying BA any money at all for economy when their premium cabins are so poor is simply mad.

    • Claire says:

      We never pay more than £400 for a flight to Florida (or anywhere) in school holidays. It’s the ‘direct flights only’ brigade who get stung. We’re flying to Tampa this year with Delta, one stop in Detroit, £266 each return within August hols.

      • TripRep says:

        Did a transit through Detroit to Tampa once, never again, awful queues
        & TSA staff, knackering journey. Mrs TripRep particularly disliked the experience.

        The fact it was winter and flying economy fare on NorthWest made it even worse. You could say it was that trip that inspired me to get my act together and l learn how to play this game.

        As an aside immigration arrival and security departures at Orlando on this trip were both excellent. (Even with no fasttrack)

        • Lady London says:

          @Triprep Northwest went bust didn’t they? I think people also used to call them “Northworst” 🙂

      • Anna says:

        Doing this from MAN is still very expensive due to the generally poor provision for flying across the pond. Going via Atlanta to Orlando with virgin still well over £700 pp in August.

        • TripRep says:

          Ouch, the great thing about the MAN-MCO VS flight is that it is usually 10mins ahead of the flights from LGW.

          Anna – how’s the prices in Oct, thought the temps/humidity might be more bearable then also.

          For those who are childfree late Nov and early March are particularly nice times to visit, great weather & bargain flights.

  • Joe says:

    I live in London and my partner lives in New York and just last night I was going halves with him on a round trip economy flight for him to come to London for 10 days in March.
    Well when I looked at my Avios options it was outrageous. Something like £420 return for a cash ticket, or I could use 26,000 Avios + £470 in taxes, fees, and charges. Alternatively I could have used something like £150’s worth of Avios to reduce the price by £90.
    In the end we went with Norwegian Economy+ which was £385 including seat reservation, checked baggage, and meals.

    • Lady London says:

      This year for the first time I’ve seen Air France/KLM offer really really competitive fares Transatlantic, as cheap as UA/LH/AC and sometimes BA, have been offering. From lots of EU especially PAR AMS and, I think even DUB (DUB usually excellent when UA are doing promo fares).

      The AF/KL fares were so good I would have booked them. Except their miles required are too high for their redemptions. I chose instead to use other airlines where I can actually use their miles for something and paid about £30 more than these surprising new fares from AF/KL

    • ADS says:

      i hope you have airline failure travel insurance !

  • Steve S says:

    Happy New Year Rob and all @ HfP.
    It would be good to have some more Northern Avios articles this year and a party.

    • Anna says:

      It’s difficult when the redemption opportunities are so limited, however it would be good to have an updated guide to award flights direct from the North. Apart from the summer CityFlyer routes there are a handful of long haul routes on partner airlines such as AA and Qatar but these seem to be diminishing year on year.

      I looked at Manchester – Male recently with Qatar via Doha, however while the system indicated there was availability it couldn’t be booked on line so I couldn’t get details of flight times, number of avios required or taxes/fees!

    • TripRep says:

      Steve S – mentioned it the other day, here’s my BA booking to use up my Lloyds vouchers, including connection from Northern Scotland.

      CE/CW to Florida rtn, 62500 Avios + £490 each.

      • Anna says:

        I thought you said taxes were £200 or was that one way? This looks about right if you’re starting at an airport with no APD though.

      • TripRep says:

        BA CIS = Carrier Imposed Surcharge (or YQ for a shorter abbrev)

        • Anna says:

          Whatever you call it, it’s still a hefty cash element, especially if you’re travelling from somewhere with no APD.

  • Andrew (@andrewseftel) says:

    Any chance of a comparison in some of the other cabins? It certainly seems like fees have been increasing on premium redemptions.

    • Russ says:

      Qatar DOH-LGW in business one way now 120,000 avios versus 60,000 a few months ago.

      • Russ says:

        I’ve got a list of Qatar redemptions. I’ll update it after breakfast and we can see the price diff unless someone’s already got one handy.

        • Russ says:

          Well now they’re back to normal so not sure if it was peak pricing or if I started New Year celebrations early. Points needed for redemptions are the same as previous and price gone up only by a few pounds.

    • Lev441 says:

      They have now krept up to over £650+ on all the long haul routes when I’ve recently looked….

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