Is this image the new British Airways Club World business class seat?

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• Jtz says:

  31 Jan31 January 11:15

  Anyone with a recent plat been able to get hilton gold?
  It’s been 4 weeks now and still waiting.
  When contacting Amex they say contact hilton and vice versa, just spoke to hilton again and I mentioned points as a goodwill gesture (quite annoyed now that I’ve had to speak to them so many times) and they said it’s against their policy to give points as goodwill?!?

  • BJ says:

    31 Jan31 January 11:28

    Why not try starting the whole process again from the amex benefits page?

    • Jtz says:

      31 Jan31 January 16:22

      There doesn’t seem to be a way to reconnect accounts, it just shows pending.

  • Evan says:

    31 Jan31 January 14:19

    Why would they give you points for what they say is Amex’s issue????

    • Jtz says:

      31 Jan31 January 16:23

      No harm trying…I had some people from Hilton tell it will take 2 weeks, then someone tell me I’m going to do it now and call you back
      ….its tedious chasing it up

  • Blue Mountains says:

    1 Feb1 February 04:34

    Just upgraded a family member on Mon 28th and it took about 2 days. Got the account already showing as gold on AW. What might have made a difference is that it was a “fresh” new HH account, signed up to HH just before upgrading via plat.

• Also says:

  31 Jan31 January 11:40

  FYI, if you took the targeted eBookers survey a little while ago, the £10 of Bonus+ should now be in your account

• MarkH says:

  31 Jan31 January 12:08

  OT – AW emailed this morning saying quite a large number of my wife’s points will expire on 1st April but she’s had the SPG card since Sept.
  When I login into her Marriott account the amex points are actually posting as bonus points and at the top it says there has been No account activity posted for the past 30 days.

  I remember someone (sorry can’t remember who) was having the same problem.
  How did it get resolved?

  Would transfering the points to my account stop them expiring?

  • Shoestring says:

    31 Jan31 January 12:18

    sure – if your points a/c has the requisite activity

    they’ll get the same expiry deadline as your own points (24 months from last point earning date)

  • TGLoyalty says:

    31 Jan31 January 12:32

    It’s not the bonus bit that matters but if they are marked with a small star, MR points transfers are qualifying activity for example.

    Also my AW has the expiry date completely wrong the app and website as it as about 2 years time.

  • Nick M says:

    31 Jan31 January 12:55

    Check the expiry date within her Marriott account… I had the issue with AwardWallet but I think when the account number changed from SPG to Marriott it fixed the expiry date in AW (click edit and you should see a date populated) and stopped tracking it

    • MarkH says:

      31 Jan31 January 14:06

      Thanks for the replies.

      Had a look at transferring them but it seems you now have to call up. Used to be quite handy being able to transfer SPG points online.

      How do i check the expiry? I’m logged into her SPG account (don’t get me started on the saga to try and combine her accounts) and don’t see anything about expiry date.

      All of the SPG Amex points transfers are marked with a star. So does that mean they are being picked up as qualifying activity?

      • Nick M says:

        31 Jan31 January 16:15

        I usually just use the apps, and it is fairly obvious from memory – somewhere within the main menu? I combined my accounts last week so can’t login to SPG any more to check

  • Liz says:

    31 Jan31 January 19:24

    I posted up a weeks ago about this. Our 2 accounts both had SPG spend going in to them but the expiry was only to Feb 2020. I phoned SPG rewards and was told that as long as there was qualifying activity like SPG spend or MR transfer the points wouldn’t expiry. I didn’t try to explain that Award Wallet was not showing the right expiry date as I didn’t want to say my account details were with a third party. Shortly after that both accounts moved to an expiry of 20/12 but I have since had more SPG spend on 20/1 but the expiry date has not changed again. So not sure how to get this resolved.

    • Liz says:

      31 Jan31 January 19:48

      I have just deleted Marriott from AW and reinstalled it and it has reset both our accounts to the correct dates in Jan when our last SPG spend went in. I think we just need to keep an eye on these accounts as AW seems to not be updating the expiry dates on a monthly basis.

• Shoestring says:

  31 Jan31 January 13:33

  As I mentioned yesterday, you can get round the ‘Spanish address only’ rule on the great Iberia half price Avios promotion just by changing your country of residence to Spain in your IB profile.

  Half price Avios redemptions on all IB, IB Express, Air Nostrum flights. Nice cheap TATL business redemption?

• JS says:

  31 Jan31 January 14:16

  OT: Do I still get the Amex Platinum baggage/airline delay cover if I pay with my personal nectar card (it has the Amex travel £50 off £200 on)?

  Do I have to keep the nectar CC open until the flight or can I close it?

  • Rob says:

    31 Jan31 January 14:57

    Yes you do. Not sure if you’d need to keep it open though.

• Ammar says:

  31 Jan31 January 14:20

  OT – managed to get outbound CW flights to Male for next Jan, but need to book the return, any tips of how to do that, as BA call centre closed at midnight when they are released? Or just call in the morning and hope atleast PE still available…
  Also I booked the outbound with a 241 voucher, so how will the taxes be adjusted from 2x one ways to a return?

  • Alex D says:

    31 Jan31 January 16:15

    You can call a foreign office which will be open and is often actually routed back to the UK to a night shift team. I called the USA at 00:01am and was actually talking to a woman up North. If you explain you have 241 and want to add the return they are often very aware of what you are trying to do and will hold the seats immediately before going through the process of points, payments etc. The taxes will see an increase but you won’t know by how much until you do it

    • Tom H says:

      31 Jan31 January 16:22

      That said, I tried to book the exact same flights a couple of weeks ago and could only get economy on the return. Rang up at 2350, was speaking to someone at 00.05 and got the last 2 economy seats. No CW. Male tends to be one of the hardest catches. I refreshed online at the stroke of midnight and never even saw CW pop up.

• jane says:

  31 Jan31 January 14:31

  OT – does anyone know if Principal hotels count as a brand on the IHG accelerate offer ?

• Jordan D says:

  31 Jan31 January 16:41

  Amex Travel question: is it possible to do a mixed class booking online? The T&Cs of the travel offer (spend £600 get £200) seem to suggest that it is only via the online site, but can’t seem to find a way of pricing up different classes for a return (e.g. out Premium Econ, in Club). Any ideas?

  • Lady London says:

    1 Feb1 February 22:23

    You could do it both ways in PY if you are sure there is reward capacity on J then pay separately for the upgrade. I think these offers from Amex are cumulative?

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