WARNING: all avios.com accounts linked to Flybe will be closed on 30th April

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• Adam says:

  5 Apr5 April 06:19

  My account is linked to both aer club and Flybe. How do I disconnect it from Flybe so that it stays open?
  Have to admit I didn’t read any of the comms about Flybe leaving avios as I didn’t really care. This all seems a bit messy! Thanks for the heads up

  • Fred says:

    5 Apr5 April 06:38

    The FAQ is clear. If your account is also linked to Vueling or Aer Club it will not be closed and you won’t lose your Avios.

    • Andrew H says:

      5 Apr5 April 08:25

      I am in the same position, Adam. Both Flybe and Aer Club. But Fred is right, I think we needn’t worry. As long as we have Aer Club we should be fine.

• BJ says:

  5 Apr5 April 06:20

  A good clear article. With the avios e store though most can probably call one month after the date of their last transaction by which time their avios are supposed to have posted. I wonder if the email notifications that avios have been received might still work even though accounts have closed, if so it would be very helpful. Only in the case of hotels (and some others?) should it be necessary to wait longer than a month to chase up the avios.

• Mike says:

  5 Apr5 April 06:38

  I couldn’t see the “you’re a member of aerclub” on my mobile phone, had to log on via an actual computer to confirm, if anyone else is in the same situation.
  (it may well be shown somewhere on the mobile page but it wasn’t immediately obvious to me!)

  • Richard says:

    5 Apr5 April 08:19

    If you click on your account, the menu and scroll to the bottom you’ll see the logo (at least on safari anyway)

• Fred says:

  5 Apr5 April 06:46

  I thought the Avios emails on this were pretty clear (got mine weeks ago). It suggests you open a BA account and move your Avios – suspect you’re right Rob that Flybe probably objected to this being done in the same way the other accounts were automatically moved previously. I can’t imagine Flybe are big fish for Avios anyway but it’s still a shame to see a regional airline leave Avios.

  • Julian says:

    5 Apr5 April 09:39

    Avios.com have totally and utterly fouled up the suppose auto migration of my Avios account with them over to BA Exec Club in any case and none of what was supposed to have happened worked. But I wasn’t linked to any other schemes through Avios other than BA Exec Club.

    So the Avios from my Lloyds Amex and Mastercard are still turning up at an Avios account I can’t even view online any more and they have never transferred Avios to my BA Exec Club account automatically. They have only ever got there (to BA Exec Club) by me using Combine My Avios multiple times. Despite this more Avios continue to accrue in the Avios.com account even though they definitely know which BA Exec Club account is mine. They still have a telephone process however to do Combine My Avios over to BA Exec Club on these old avios.com accounts.

    So probably not wanting to repeat the BA supposed Auto Migration process at Avios because they made such a complete hash of it and none of it was done on the dates promised or in the manner originally promised…………………..

    I’m starting to get worried if Avios itself will still be there to do the booking on the phone right up to the expiry of my second Lloyds flight upgrade voucher at the end of November this year.

• Stu_N says:

  5 Apr5 April 07:56

  I have a FlyBe flight in mid April, I wonder if the Avios will ever appear? I’m running at about 50:50 for automatic postings with FlyBe, which makes the Avios mechanism more reliable then their planes. My Avios.com is linked to AerClub so at least it should survive.

  • Crafty says:

    5 Apr5 April 11:24

    Wonder if the plane will ever appear…

• Jovanna says:

  5 Apr5 April 07:57

  Yes, I posted about something similar in the comments section yesterday. I was locked out of my Avios account and unable to reset my log in details. I tried accessing the account via Aer Club but I was locked out of that too. I contacted Aer Club. They said I needed to create a new account and the old account would be deleted.

  I don’t have any Avios in the account but I have a couple of Lloyds upgrade vouchers. I called BA. They can’t see the vouchers and told me to call Avios. There was a recorded message on that number, telling me to call BA!

• ThinkSquare says:

  5 Apr5 April 08:27

  I’ve just found out the hard way that you have to use the “Your Account” link at the top of the page. If you use the “Go to your account” link further down the page, it takes you to a different screen that doesn’t show your linked airline. Very confusing!

• Russ says:

  5 Apr5 April 09:19

  Not just Flybe. Ours were linked to Shell and Tesco. You need to check as even though the points were showing in our Aer lingus accounts they hadn’t actually been transferred, just showing. We needed to get Avios to manually transfer them over to Aer Lingus. If not you lose them.

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