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More Amex cuts: Gold, Platinum and Amex Rewards sign-up and referral bonuses reduced

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Last month American Express made some aggressive – and frankly confusing – changes to the rules regarding who qualifies for a sign-up bonus on its personal UK cards.  My summary of the Amex sign-up rule changes is here.

There are now further changes.  This time American Express has changed the sign-up bonuses and referral bonuses on some cards.

Which cards have changed?

The changes impact American Express Preferred Rewards Gold, The Platinum Card and the American Express Rewards Credit Card.

The changes were due to go live at midnight last night and are already in effect.

Amex Gold

What are the changes to sign-up bonuses?

On Preferred Rewards Gold:

The sign-up bonus has been halved from 20,000 Membership Rewards points to 10,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £2,000 within three months to £3,000 within three months

If you are referred by a friend to the card, you will receive a higher sign-up bonus of 12,000 Membership Rewards points (previously 22,000 Membership Rewards points)

On the American Express Rewards Credit Card:

The sign-up bonus has been halved from 10,000 Membership Rewards points to 5,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £1,000 within three months to £2,000 within three months

On the American Express Rewards Low Rate Credit Card:

The sign-up bonus has been halved from 5,000 Membership Rewards points to 2,500 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £500 within three months to £1,000 within three months

There is no change to the sign-up bonus or spending target on The Platinum Card.

What are the changes to referral bonuses?

With Preferred Rewards Gold:

The bonus you receive for referring a friend falls from 9,000 Membership Rewards points to 6,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points

With The Platinum Card:

The bonus you receive for referring a friend falls from 18,000 Membership Rewards points to 12,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points (if you refer 8 people, you only receive 6,000 points for the last one as you hit the 90,000 points cap)

There are no referral bonuses for the American Express Rewards Credit Card.

There are no changes at all, for now, to the British Airways, Nectar and Starwood card bonuses.

American Express Rewards Credit Card

What is going on here?

On the face of it, some of these changes do not make a lot of sense.  Primarily, why should you need to spend £3,000 to get the bonus on Preferred Rewards Gold when you only need to spend £2,000 to get the bonus on The Platinum Card?

I get a feeling that American Express is pulling back from its attempts to make Preferred Rewards Gold a mass-market product.  There is no other logical reason for pushing up the target spend to £3,000 in three months, which for Mr & Mrs Average is likely to be more than their remaining cash once housing costs and household bills are paid.

It is possible that the American Express Rewards Credit Card will be positioned as the mass-market product, although doubling the target spend to receive the sign-up bonus will also reduce the market for this product.

I am not really concerned about the changes to the American Express Rewards Credit Card, because the only reason a HfP reader should get this is to ‘protect’ your Membership Rewards points from deletion if you choose to cancel your Gold or Platinum card.  I explain more in this article.

Is Amex risking long term damage by cutting off the ‘path’ for new cardholders?

My first American Express card, a long time ago, was a Gold.  Over time I progressed to The Platinum Card, and then – when it launched in 2004ish – the British Airways Premium Plus card, which was initially free to holders of The Platinum Card.

I suspect that – outside the world of Head for Points readers, who are well educated by our articles on the benefits of each card – most people start off with the free cards and then progress.  This is either as their income increases (so they can afford the annual fees on the premium cards) or as they become more comfortable with American Express as a partner.

Amex has now made ‘progressing’ less attractive.  For example:

if you start with the ‘free for life’ American Express Rewards Credit Card or ‘free for the first year’ Amex Gold, you are disqualified from the bonus on the free British Airways card or the Starwood card

if you start with the free BA Amex but decide that narrowing your focus to just Avios rewards makes no sense, you are locked out of the bonus on Gold, Starwood etc

if you start with the Starwood card but decide that Marriott Bonvoy no longer offers good value redemptions, you are locked out of the bonus on Gold and the free BA card

There are also no upgrade bonuses to persuade people to go from the free BA card to Premium Plus, or from the new credit card version of Preferred Rewards Gold to The Platinum Card.

And what is ‘the best starter card’ now?

HfP has generally promoted Preferred Rewards Gold as the best ‘starter’ card for someone coming into travel rewards.  This is because:

it had a generous sign-up bonus of 20,000 points (=20,000 Avios)

the points could be converted to a LOT of different rewards programmes, so you didn’t have to focus too early whilst you learned the ropes

you got your first year for free

you got two free airport lounge passes

you were free to earn a bonus on the BA or Starwood cards at a later date if you did choose to specialise

The situation is now different:

the sign-up bonus has been halved to 10,000 points (=10,000 Avios)

the target spend has been increased to £3,000 in three months

taking out Preferred Rewards Gold now blocks you from getting a sign-up bonus on a later date for the free British Airways card or the Starwood card – your only option for another bonus is the British Airways Premium Plus card

Overall, I am still tempted to say that Amex Gold is the best starter card for most people.  There is still a bonus, albeit lower, and the two free airport lounge passes will open your eyes to what your miles and points can do for you.  There is still no fee for the first year.

It is arguably better than telling people to start with the free BA Amex, which blocks them from both the Amex Gold bonus and the BA Premium Plus bonus.  In reality, the best ‘first’ card is probably:

The Platinum Card – but most people who are new to Amex won’t want to stump up £450, or

The Starwood Preferred Guest American Express card – because you can still get a bonus on both The Platinum Card and British Airways Premium Plus later, and you only need to spend £1,000 to trigger the sign-up bonus.  However, this is a confusing card for a beginner (even explaining why the Marriott card is called the Starwood card isn’t simple), it has a fee and the two cards you can upgrade to both have even chunkier fees which a lot of the market doesn’t want to pay.

The ‘keep it simple, stupid’ school of marketing is one which I have always believed in, but the current run of changes at American Express seems to be putting that to the test.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (499)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tony says:

    Another O/T, apologies for posting here but this is the busy thread today.

    Just got an email from BA:

    Get the most out of your Card in 2019 by referring friends. You can refer even more friends and boost your balance with up to 90,000 Avios a year….For each friend approved for the British Airways American Express Credit Card, we’ll thank you with 4,000 bonus Avios.

    I had a BA Blue Amex last year, which was already cancelled. I don’t think referral bonus from blue was 4k though? More like 2k?

  • George says:

    Rob – could you do 2019 articles on what other redemption options there are these days ex UK with the ridiculous fees BA and VS are charging? I.e Kris Flyer, Flying Blue etc.

    • Tilly71 says:

      OT:
      How long does it take normally for Hilton points to appear in the primary account after pooling points from another account?

      • BJ says:

        ATM it ‘s antibodies guess how long it takes any sort of points to post at Hilton. I start chasing them after 7 days.

      • Matthew says:

        Always taken 3 working days for me but only done it twice.

      • John says:

        For me it has always been almost exactly 24 hours for pooling, while the email with the link to initiate pooling takes about 1-2 hours to be sent.

        My latest 3 Hilton stays posted the morning after checkout! And all perfectly correct too. I’m just hoping that my Amex £75 off £250 credits properly (4 different stays)

        • Alan says:

          Ditto, just had a stay post the following morning too, clearly their IT revamp has finally paid some dividends!

    • Marcw says:

      You can do your own homework (reading comments).

  • Debbie says:

    Im in the UK and just applied for the Amex Gold Reward Credit Card yesterday and it still stated 20,000 bonus for sign up

    • TGLoyalty says:

      Changed at about 9pm. If you applied before that you should be fine

  • Dave says:

    OT: my Lloyds amex card has been cloned, and used in Santiago

    • Anon says:

      Spain, Chile, Cuba?

    • Alan says:

      These card seems to be very prone to this, even folks that have never taken them out the drawer at home!

      • Optimus Prime says:

        This has happened to my Transferwise debit card.

        Have never used it and last week received a notification about a declined transaction in USA.

  • Pangolin says:

    It took me about 3 hours but I finally got to the end of the comments.

    Need to have a rest now.

  • Annabelle says:

    Just seen offer on my BAPP card of bonus 1,500 avios with £1,500 spend on BA and any combination of selected partners by 15/7/19. Made BA x2 2-4-1 last night spending over £1,500 in fees. Doh!

    • BJ says:

      No joy here, could have used that too for same reason. I’m hoping that those of us holding onto the cards long term will see more generous offers. For the moment I have no intention of switching to a 2y churn strategy, I’m just going to get the cards I want and hold them.

      • Shoestring says:

        and steer clear of any 90K cheap Avios deals while you’re at it – could be dodgy

        • BJ says:

          HaHa Harry, you were so late to that game yourself you paid over the odds and not that much less than current Teco mobile deal. You were also a nervous wreck about losing those 90k avios for months on end and obviously spent hours researching every angle. I missed out on all that stress but with benefit of hindsight I still wish… 🙂

        • Shoestring says:

          I was late, you got me 🙂

        • BJ says:

          Another hour and you could have claimed under EU261 😉

        • BJ says:

          …but better late than never
          🙁

      • Anna says:

        Not on ours either, looking to do 2 4 1 booking next weekend. OH has had his BAPP for 8 years now and never seems to get much in the way of decent offers.

    • PaulC says:

      I have it on my fee free BA card, downgraded it from BAPP a few weeks back when I hit my 2-4-1 voucher. Just tried saving it to my card but it says unable to save to card, try again later. Hopefully will be making a booking with my 2-4-1 voucher before expiry date and will claim offer but only works out at an extra 750 points for me as my wife still has her BAPP earning 1.5 points per £1 that I would of used to pay with anyway.

  • Dace says:

    I was going to keep my Platinum for the long term as I had a reasonable chance of 3-5 refferals a year. However, after this change I am now going to cancel as I cannot justify £450 for the odd lounge pass and travel insurance.

    • Shoestring says:

      5 referrals would be 60K MR points or £600, more than justifying your £450 sub.

      Plus lounge passes and travel insurance.

      Bye bye, loser 🙂

      • BJ says:

        +1, it is a keeper …Hilton breakfasts and upgrades, insurance, amex offers.. easily covers the fee. Would sway many more if the applied it as smaller monthly payments from year two onwards.

      • TripRep says:

        Lol Harry.

        I cancelled my Plat as gave no real flying plans until end of year and then it’s BA CW.

        I bet for your freq RFS/EJ trips to Spain it’s v handy for lounges + insurance.

        Thanks again for the tip on upcoming changes, glad I did my SPG & BAPP referrals while I could still get the sign-up bonuses.

      • Callum says:

        While that gives you £150 profit, the Gold card would give you £160 profit (£300 in year one). Not everyone values the other stuff as much as you do (the insurance and lounge passes you cite would be useless to me, for example).

      • Judy says:

        But who is there to refer nowadays? Only absolute beginners can get the bonus and persuading a newbie to spend 450 fee on a card will be met with a confused face.

        I expect more unwelcome changes in the coming weeks. Game’s up for the majority. Time to move to pastures new.

        • Alan says:

          Yes, getting referrals now will be very difficult (I couldn’t get many before so even less now!!).

      • Alan says:

        Interesting. I vary at 0.8p based on 2x conversion to most hotel currencies (and 3x to Radisson)

  • Shoestring says:

    Bazza that’s Bollx – Amex team used to be perfectly happy about churning as I guess getting new signers was more important than profitability per a/c

    • BJ says:

      Yup, their CSA even recommended a great site called HFP as a source of info and advice. I had that line twice personally.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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