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More Amex cuts: Gold, Platinum and Amex Rewards sign-up and referral bonuses reduced

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Last month American Express made some aggressive – and frankly confusing – changes to the rules regarding who qualifies for a sign-up bonus on its personal UK cards.  My summary of the Amex sign-up rule changes is here.

There are now further changes.  This time American Express has changed the sign-up bonuses and referral bonuses on some cards.

Which cards have changed?

The changes impact American Express Preferred Rewards Gold, The Platinum Card and the American Express Rewards Credit Card.

The changes were due to go live at midnight last night and are already in effect.

Amex Gold

What are the changes to sign-up bonuses?

On Preferred Rewards Gold:

The sign-up bonus has been halved from 20,000 Membership Rewards points to 10,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £2,000 within three months to £3,000 within three months

If you are referred by a friend to the card, you will receive a higher sign-up bonus of 12,000 Membership Rewards points (previously 22,000 Membership Rewards points)

On the American Express Rewards Credit Card:

The sign-up bonus has been halved from 10,000 Membership Rewards points to 5,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £1,000 within three months to £2,000 within three months

On the American Express Rewards Low Rate Credit Card:

The sign-up bonus has been halved from 5,000 Membership Rewards points to 2,500 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £500 within three months to £1,000 within three months

There is no change to the sign-up bonus or spending target on The Platinum Card.

What are the changes to referral bonuses?

With Preferred Rewards Gold:

The bonus you receive for referring a friend falls from 9,000 Membership Rewards points to 6,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points

With The Platinum Card:

The bonus you receive for referring a friend falls from 18,000 Membership Rewards points to 12,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points (if you refer 8 people, you only receive 6,000 points for the last one as you hit the 90,000 points cap)

There are no referral bonuses for the American Express Rewards Credit Card.

There are no changes at all, for now, to the British Airways, Nectar and Starwood card bonuses.

American Express Rewards Credit Card

What is going on here?

On the face of it, some of these changes do not make a lot of sense.  Primarily, why should you need to spend £3,000 to get the bonus on Preferred Rewards Gold when you only need to spend £2,000 to get the bonus on The Platinum Card?

I get a feeling that American Express is pulling back from its attempts to make Preferred Rewards Gold a mass-market product.  There is no other logical reason for pushing up the target spend to £3,000 in three months, which for Mr & Mrs Average is likely to be more than their remaining cash once housing costs and household bills are paid.

It is possible that the American Express Rewards Credit Card will be positioned as the mass-market product, although doubling the target spend to receive the sign-up bonus will also reduce the market for this product.

I am not really concerned about the changes to the American Express Rewards Credit Card, because the only reason a HfP reader should get this is to ‘protect’ your Membership Rewards points from deletion if you choose to cancel your Gold or Platinum card.  I explain more in this article.

Is Amex risking long term damage by cutting off the ‘path’ for new cardholders?

My first American Express card, a long time ago, was a Gold.  Over time I progressed to The Platinum Card, and then – when it launched in 2004ish – the British Airways Premium Plus card, which was initially free to holders of The Platinum Card.

I suspect that – outside the world of Head for Points readers, who are well educated by our articles on the benefits of each card – most people start off with the free cards and then progress.  This is either as their income increases (so they can afford the annual fees on the premium cards) or as they become more comfortable with American Express as a partner.

Amex has now made ‘progressing’ less attractive.  For example:

if you start with the ‘free for life’ American Express Rewards Credit Card or ‘free for the first year’ Amex Gold, you are disqualified from the bonus on the free British Airways card or the Starwood card

if you start with the free BA Amex but decide that narrowing your focus to just Avios rewards makes no sense, you are locked out of the bonus on Gold, Starwood etc

if you start with the Starwood card but decide that Marriott Bonvoy no longer offers good value redemptions, you are locked out of the bonus on Gold and the free BA card

There are also no upgrade bonuses to persuade people to go from the free BA card to Premium Plus, or from the new credit card version of Preferred Rewards Gold to The Platinum Card.

And what is ‘the best starter card’ now?

HfP has generally promoted Preferred Rewards Gold as the best ‘starter’ card for someone coming into travel rewards.  This is because:

it had a generous sign-up bonus of 20,000 points (=20,000 Avios)

the points could be converted to a LOT of different rewards programmes, so you didn’t have to focus too early whilst you learned the ropes

you got your first year for free

you got two free airport lounge passes

you were free to earn a bonus on the BA or Starwood cards at a later date if you did choose to specialise

The situation is now different:

the sign-up bonus has been halved to 10,000 points (=10,000 Avios)

the target spend has been increased to £3,000 in three months

taking out Preferred Rewards Gold now blocks you from getting a sign-up bonus on a later date for the free British Airways card or the Starwood card – your only option for another bonus is the British Airways Premium Plus card

Overall, I am still tempted to say that Amex Gold is the best starter card for most people.  There is still a bonus, albeit lower, and the two free airport lounge passes will open your eyes to what your miles and points can do for you.  There is still no fee for the first year.

It is arguably better than telling people to start with the free BA Amex, which blocks them from both the Amex Gold bonus and the BA Premium Plus bonus.  In reality, the best ‘first’ card is probably:

The Platinum Card – but most people who are new to Amex won’t want to stump up £450, or

The Starwood Preferred Guest American Express card – because you can still get a bonus on both The Platinum Card and British Airways Premium Plus later, and you only need to spend £1,000 to trigger the sign-up bonus.  However, this is a confusing card for a beginner (even explaining why the Marriott card is called the Starwood card isn’t simple), it has a fee and the two cards you can upgrade to both have even chunkier fees which a lot of the market doesn’t want to pay.

The ‘keep it simple, stupid’ school of marketing is one which I have always believed in, but the current run of changes at American Express seems to be putting that to the test.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (499)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Anne says:

    Quick data point as I thought I saw a question earlier but can’t find it again now. Appears bonus for adding first supplementary card is still working ok, I added a first supp to my brand new (< 1 week old) Plat this morning and 5k MR already showing. Now to see if the 20k for upgrading from Green is as effective!

  • Ricatti says:

    Not going to happen.

    Precisely because high spenders are on Platinum and 2 MR points will lead to disproportional payouts. Too expensive for AMEX en masse.

  • Julian says:

    Your council took Amex to pay your Council Tax bill???? Which council was that exactly? Can’t think of many that would apart from Kensington & Chelsea or Westminster.

    Suspect both are unlikely so I imagine you used Billhop as outlined at headforpoints.com/2019/03/15/using-billhop-in-uk/

    • Rui N. says:

      Paypoint at co-op

    • Rob says:

      Kensington & Chelsea accept Mastercard and Visa. They now openly take it, they used to deny they took credit cards (only debit) but the system always accepted credit cards.

  • r* says:

    Does green to plat bonus apply if someone has held a plat in the last 2 years?

  • The Urbanite says:

    You all might want to check your credit limits. I’ve had about 5% shaved off mine but a friend reports his being slashed by 60%!

  • Julian says:

    I think it was very necessary for Amex to stop paying the introductory bonuses for those who constantly churned their various different cards but I can’t see why they are both halving the introductory bonus and increasing by 50% the spend required on Preferred Rewards Gold for genuine new direct Amex cardholders. This includes myself as someone who’s Lloyds Rewards Amex must be disappearing in the next few months (still no letter notifying me of this and the card is valid until the end of August this year) and who has to decide between either going for the Preferred Rewards Gold card or the BAPP card.

    Clearly there has been a severe backlash by Amex against excessive and abusive churning by not new Amex customers (that it has to be said this website was at the forefront of encouraging and constantly promoting) that is quite understandable but I think the extent of the backlash may have gone too far. I think all they needed to do was to cut the signup bonuses for people who had held an Amex before and people who self referred but not for genuine new holders of their cards. Also increasing the minimum spend to £3,000 in the first 3 months does look especially offputting and with many people might only be achieved through the use of Billhop as outlined at https://headforpoints.com/2019/03/15/using-billhop-in-uk/

    I also wonder if Rob is now beginning to wish he had sold HfP on to a larger player in the money products field for a sizeable sum before The Fat Lady started to sing on the world of Amex introductory card bonuses………….

    • BJ says:

      It could have the opposite effect. With lazy points and miles such as amex becoming increasingly difficult to come by, page views might increase as people become more proactive in their search for miles and points. There’s always something new around the corner such as IB 90k last year abd Tesco mobile so far this year. On top of that there is also the opportunity to shift emphasis further towards deals and offers from miles and points. Plenty of life left in HFP and other blogs.

      • It's a rat says:

        I’m not sure airlines will be just failing over themselves to repeat the ‘success’ of last years 90k Iberia giveaway. What may well happen is that people used to dining on wagu will end up so hungry they’ll view a passing rat as a good meal.

    • Russ says:

      Amex isn’t that fat that we all need to run tippy toe around her. BJ’s got it right (as usual).

    • Optimus Prime says:

      Rob has never encouraged churning (or at least I don’t recall him doing so in the 2 years since I found out this site). His readers have (myself included).

      MSE is the site with an article detailing churning. I guess the couple from that story needs a new strategy for their annual Christmas trip to Hawaii….

      • Alex says:

        +1

      • Name says:

        Nonsense. Also Julian is on to something – you guys need to stop drinking the Kool Aid.

      • Julian says:

        I could have sworn that Rob has published endless articles telling us how you can cancel your Amex card just as soon as you have achieved the spend to earn the signup bonus and then request a Pro Rata refund and then apply for another different Amex card that you can earn the signup bonus on. He has even actively directed us towards relatively obscure hotel group issued Amex cards as part of that overall strategy of cycling Amex cards and even with the new tougher rules has suggested how we can still continue to cycle Amex cards and earn initial signup bonuses but on a less frequent basis.

        Personally I think Amex would be quite within their rights to reclaim the membership rewards signup bonus from any customer who does not complete at least the first card year with them as clearly the signup bonus is intended to bring in a new customer for at least one year and no doubt ideally five or ten years. Customers who churn earlier are clearly not profit making for the business and are effectively compromising Amex’s ability to pay a better membership rewards rate (eg 1.5 points per pound rather than only 1 point) to long term loyal customers.

        • Rob says:

          No we haven’t. We mention the pro-rata refund as a feature in our main card reviews but that is it.

          There is literally one article a year, comparing the most generous sign-up bonuses, where we do the maths based on you cancelling after 3 months. That is 1 article out of 1,100.

          You confuse what is in the comments (and, admittedly, written by me in the comments) compared to what is in the articles.

    • Peter K says:

      It’s frustrating when the changes affect your own personal goals, isn’t it Julian.

      • TripRep says:

        I’m amazed AMEX didn’t consult Jules before making this decision, surely an oversight on their part?

        • Name says:

          You’re like a bunch of school girls. What on earth are you going to do when the emperor is showing to have no clothes! Amex has no love for the UK, there isn’t any exciting news coming (apart form a price hike on the annual fee); just a naff looking sparkly card, patchy acceptance (despite being in the UK for nearly 60 years) and mediocre insurance. Enjoy your points while they’re still worth something!

  • DavidK says:

    Oh dear. I put around 12-15k a year through my cards so not a great deal. This combined with the end of card churning has probably killed this as a hobby for me.

    I have around 100k Avios and a voucher to spend and after that I think I am probably done.

    I hope there isn’t too much of an effect on visitors to HFP but I suspect there will be. Sorry Rob.

    Cant blame AMEX for all these changes really, their hand has been forced by the EU! Booooo!

    • BJ says:

      At that level of spendn the IHG premium card could be a good fit for you with the free night being worth £hundreds if used wisely.

    • Mary Berry says:

      FFS the EU wide changes were UK government driven. Get educated.

  • Alex says:

    Sort of on-topic: I’ve been interested in the Green Card recently as I’m about to buy (get a mortgage) on my first house and need to refurbish it from the ground, and feel the one-year extended warranty will come in handy (neither Gold, nor Plat, have this). Has anyone got any experience in claiming on it?

    • Alex says:

      Furnish, not refurbish! Although I’ll probably be doing both

    • JS says:

      IF you qualify, the extended warranty on the standard HSBC Premier credit card is far better. Includes accidental damage as well.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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