British Airways adds more rebooking help for strike-affected flights

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• jamie says:

  1 Sep1 September 14:40

  I just found this article.. 🙂

  https://headforpoints.com/2019/01/02/how-do-i-move-avios-from-ibera-plus-to-british-airways-executive-club/

• Andrew M says:

  1 Sep1 September 14:47

  Anyone kind enough to confirm whether my lounge club card just gets topped up with 2 free visits upon Amex Gold card anniversary? Looking to use within a few days thereafter. Thanks.

  • Matt says:

    1 Sep1 September 15:22

    Yes you get 2 free visits per card year, and £15 per person per visit thereafter.

    • Zed says:

      1 Sep1 September 15:54

      Does it carry over? Didn’t use my 2 free visits in the first year. Can I use in the second?

      • Andrew M says:

        1 Sep1 September 16:24

        I can answer that one. No carry over. Sorry!

      • Rob says:

        1 Sep1 September 16:29

        No, pretty sure not.

      • BigSi says:

        1 Sep1 September 21:33

        I didn’t use the free passes and they gave me a £30 ‘one-off’ credit.

• Shoestring says:

  1 Sep1 September 18:17

  Sorry for swearing on HfP, you guys

  I was pissed & not feeling so good

  apologies

  • Lady London says:

    1 Sep1 September 19:10

    You swore ?
    When ?

    I missed it !

    • Shoestring says:

      1 Sep1 September 19:27

      I called Curve Cuntzve, which I regret & withdraw

      • Russ says:

        1 Sep1 September 19:54

        Oh for the Love of God Shoestring get over this melancholy will ya!

        I’ve seen you answer questions tirelessly when they’ve been asked for the umpteenth time, on the same thread, and you’ve never shown a lack of patience. You track deals down with the same tenacity a Jack Russell chases a rat so we all can benefit from. Ok, maybe you were being a bit optimistic buying all that cat food then moving to a house on a motorway, but hey, that’s what pet insurance is for! So stop being a Cuntzve and get your mojo back for next week’s round of HFP or Bust!

        • Shoestring says:

          1 Sep1 September 20:17

          Russ – you just gave me back my mojo, thanks

        • Mike says:

          1 Sep1 September 20:37

          Harry is my hero. Without Harry – HFP would be at least 50% less fun !

    • Rob says:

      1 Sep1 September 22:08

      That’s ‘cos we deleted it 🙂

• Daniel says:

  1 Sep1 September 21:13

  Hi. Does anybody know why my BA flight on 8th is showing options to rebook & refund?

  • Federico says:

    1 Sep1 September 21:41

    my flight on the 13th shows the same, it might a domino effect of the strike.. your flight isn’t cancelled (as yet)

• Benylin says:

  1 Sep1 September 21:13

  Does NatWest have the 10% off Etihad offer as well?

• Roger* says:

  1 Sep1 September 21:34

  Some of the comments on S75 protection with credit cards above are a little optimistic.

  EACH ITEM needs to be over £100 (and less than £30,000). However, that amount doesn’t need to be charged to a credit card for S75 protection. A deposit or small payment will suffice.

  Of course, BA and others make separate transactions for each traveller, so what is one transaction for 2 tickets to me is 2 credit card transactions to BA and AmEx. Check your AmEx statement for proof. I can’t remember the last time I bought BA tickets for less than £100 each, though, . Whether a claim for 2 tickets costing a total of £100-£199 needs to be tested, I fear.

  Helpful MSE advice at:
  – https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/

  • Shoestring says:

    2 Sep2 September 06:35

    @Roger* – it has already been tested – the Ombudsman ruled that buying (say) 2 tickets with 1 card payment, £51 each, giving a total over £100 *was* covered by S75

    so BA’s quirky way of listing/ processing each ticket individually also doesn’t matter, provided your single card ‘swipe’ was over £100

  • Optimus Prime says:

    2 Sep2 September 06:36

    Yeah, that was my point in the first page. Thanks for confirming.

  • Optimus Prime says:

    2 Sep2 September 06:39

    Interesting that MSE says you’re still protected even if you cancelled the credit card you paid with.

    • John says:

      2 Sep2 September 07:47

      The protection applies because the service was paid with consumer credit, not because a credit card account is open or closed.

• 3742 says:

  1 Sep1 September 23:00

  OT: Going to a resort property soon which, at the time of booking, had an executive lounge. Checking to see if the price was any better this evening, since I booked a few months ago, and it was my last chance before getting locked in without cancellation rights, I saw a banner stating the lounge is no longer available.

  My room selection alone would not have granted me access to the lounge, but my status would have.

  Would you expect compensation under these circumstances? I think it would be fair, as I factored in to the overall stay price the money I would save on free drinks in the lounge, which helped influence my decision on where to stay. I’m curious to hear the views of others though, not just on fairness but also likelihood of success, and what level of compensation to consider reasonable.

  • 3742 says:

    1 Sep1 September 23:01

    Just to clarify, the price today was worse/I’m still on the original booking made when the lounge was available.

  • BJ says:

    1 Sep1 September 23:41

    No grounds for compensation as you never paid for lounge access. Status is neither here nor there; even if lounge is a guaranteed benefit, say for Hilton Diamond, then it is only a benefit if there is a lounge available during your stay. Sometimes lounges close for a refurb and hotels open temporary alternatives, sometimes they use pool bars if they have new lounge, and sometimes they just give free drink voucher or nothing. With high status you should get something but compensation – no.

    • 3742 says:

      2 Sep2 September 00:04

      How about looking at it from the point of view that had you known at the time of booking, it might have been a deal breaker/you’d have booked a competing resort that would still have a lounge?

      Given your above opinion though would you be inclined to leave it, or would you raise it and hope to benefit from some good will?

    • Rob says:

      2 Sep2 September 00:15

      Your best bet would be to ask for a F&B credit per night to be applied to your bill – does no harm to ask. Otherwise I would cancel – if the booking is non-refundable and the hotel won’t play ball, ringing the programme should get it fixed.

      • 3742 says:

        2 Sep2 September 00:31

        Thanks very much Rob. I’m going to try that, as it might put me some or all of the way towards being in the position I expected to be in.

• Camille55 says:

  2 Sep2 September 00:08

  IIRC emirates emailed ex MBNA cardholders a while back about the prospect of a new UK credit card. Any news or update on this?

  • Rob says:

    2 Sep2 September 00:13

    Not that I have heard.

This article is closed to new comments. Feel free to ask your question in the HfP forums.