Get bonus Avios on all BA Amex spend until 27th December

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• Boi says:

  10 Dec10 December 07:03

  Just thinking out loud….if I have Waitrose offer and supermarket offer would they both trigger🤔

  • The Streets says:

    10 Dec10 December 07:17

    Apparently yes

  • Rob says:

    10 Dec10 December 08:51

    Guessing so. My wife has both on her Gold so will see.

• Will says:

  10 Dec10 December 07:11

  No supermarket offer for us but also the bonus avios per £4 is only for the cardholder and not supplementary holders. Happy to be corrected

• Tom says:

  10 Dec10 December 07:15

  The bonus Avios does not appear to work on supplementary cards.

  Might be mistaken but didn’t see it in the app as applicable.

• Kevin C says:

  10 Dec10 December 07:21

  Shop Small seems to have disappeared from most of my cards. I did a couple on Saturday. No emails and no credit (yet). Is this a widespread thing?

  • Shoestring says:

    10 Dec10 December 07:55

    mine are still saved

    ISTR this happened before and made no difference to getting the £5s

    • Kevin C says:

      10 Dec10 December 08:13

      Okay, I’ll give it a couple of says. I don’t go that big on small anyway. I did get the £10 on supermarket spend email seconds after using it. Same with Berry Bros.

  • MattB says:

    10 Dec10 December 08:34

    Did about 10 txns between us on Saturday, 4 already had the £5 refunded

  • AJ says:

    10 Dec10 December 12:18

    offer disappeared from some of my cards too. No sign of £5 credits yet

• krys_k says:

  10 Dec10 December 07:30

  OT. Some advise please. Was downgraded on a Club Europe flight from WAW to LHR last Friday. Was told that there were not enough crew loaded on at LHR to cover all expected Club passengers so two of us were randomly selected for downgrade. A Gold and me, a Silver. Bought my flight as a redemption paying highest cash fee (£70) and lowest amount of Avios (circa 6k). Been told different things about what will happen next – from full cash and avios refund to a complicated refund based on final cash price for Economy and Club, where the difference in cost is what is refunded, which may amount to very little. Would just like to know if it’s happened to others and what has been the resolution. Thanks

  • SWWT says:

    10 Dec10 December 07:42

    Your issue better addressed in Flyertalk.

  • TGLoyalty says:

    10 Dec10 December 07:43

    If you are downgraded, your airline must reimburse you within seven days. The amount you receive is calculated as a percentage of what you paid for your ticket, and depends on the length of your flight:

    For short-haul flights of less than 1,500km, you will receive 30% of the price of the flight.
    For medium-haul flights of 1,500km – 3,500km, or flights within the EU of more than 1,500km, you will receive 50% of the price of the flight.
    For long haul flights of more than 3,500km, you will receive 75% of the price of the flight.
    It is likely you will only receive a refund for the portion of your journey that was downgraded.

    For instance, if you booked a return ticket for £1,000, but were only downgraded on the return leg, your reimbursement may be calculated as a percentage of £500.

    • TGLoyalty says:

      10 Dec10 December 07:46

      For info I was downgraded on the way back from Paris once (ATC strikes caused cancellation) was given duty of care so free night in Paris and I asked for a refund of the ET vs CE difference. BA eventually obliged, after dodging my emails, that’s more than the 30% back of course.

    • Shoestring says:

      10 Dec10 December 07:53

      yep but the interesting point here is that the OP is entitled to 30-50% of the full cash price of the fare, not the redemption cost when using Avios + Money, that now becomes largely irrelevant.

      30%-50% because OP has not told us the flight length/ kms.

      The thing to do here is play it cool. When you fill in the online complaint form, you’ll probably be given some Avios, ie the difference between Business and Economy redemption. Fine – wait & bank them. Nice gesture from BA. Then go back and claim your EC261 £££ compo – the Avios you just received will be on top of this. You may need to insist, as BA are hopelessly confused about their EC261 compo obligations where redemptions are concerned. One method to calculate it would be to work out the full Avios n x 1.6p (as if you didn’t use Avios + Money), then you’d be entitled to 30-50% of this depending on your flight distance.

      • TGLoyalty says:

        10 Dec10 December 08:01

        50% of a CE flight to WAW (over 1.5k) isn’t going to get you big money either.

        I did the calc at the time and 4.5k Avios and £15 was better than 30% of the cost of the single sector of my return flight booked in advance.

      • The Original David says:

        10 Dec10 December 08:01

        Flight distance is probably about 916 miles, given the OP stated it was WAW-LHR.

        • TGLoyalty says:

          10 Dec10 December 08:17

          Ah just misses out on the 50% by c30km

        • Shoestring says:

          10 Dec10 December 08:17

          ouch! 1474.16kms so 30%

          I’d estimate either 30% of (say) £350 = £105

          or 30% of full Avios 12750/15000 x 1.6p = £61.20-£72.00

          BA often mess up the calculation in your favour

        • TGLoyalty says:

          10 Dec10 December 08:24

          Seems like an optimistic call there. You can buy WAW return in CE for under £500 leaving tomorrow & returning Friday, so not even a weekend special rate. And with a few days notice £300 return. One sector downgrade is £150-250 and 30% of that is £45 to £75

        • Shoestring says:

          10 Dec10 December 08:31

          true enough, business singles on ‘my’ European route are always sky high compared to Warsaw (just checked), where £160 single in Business looks quite achievable

        • BJ says:

          10 Dec10 December 10:19

          Interesting discussion, illustrates how things can play out due to interpretation and implementation of the rules. What I don’t get though is that none of this reflects what a passenger might originally have been happy to pay for. For exanple, say the cost to a passenger for a CW sector was £1500 and said passenger gets involuntary downgrade to WTP, the refund is calculated at £750 for the sake of arguement, meaning that the passenger has effectively paid £750 for the WTP sector. But the passenger doesn’t rate WTP and would never have contemplated booking it so the involuntary downgrade ends up costing them a lot for something they would never have paid for in the first place. Situation would be even worse if they were downgraded to economy and the calculation resulted in them paying more for a one way economy sector than they might have paid to purchase an economy return at time of booking. Doesn’t the passenger have any recourse in such situations, it seems to be stacked heavily in favour of the airlines?

      • Charlieface says:

        10 Dec10 December 09:54

        Might sound strange but my personal opinion is you can claim the difference under consumer law and get EC261 30 or 50% as well. Is the compo specified as being in lieu of a refund? I don’t think so but could be wrong.

        • Shoestring says:

          10 Dec10 December 11:03

          you definitely play it that way, it is easy enough on an Avios redemption to get the difference between the fares in Avios given to you

          then you go in for the kill ie EC261 compo on top

• A270 says:

  10 Dec10 December 07:30

  OT: On receipt of my Amex Green card, can I upgrade to Platinum straight away or wait a certain period?

  • Shoestring says:

    10 Dec10 December 07:55

    no need to wait

• Shoestring says:

  10 Dec10 December 08:00

  Add a free pint to your Shop Small pub/ bar crawl this Thursday https://twitter.com/BrewDog

  There must be a few Brewdog bars on the Shop Small list – snap a selfie at your polling station then grab the free pint later.

  Or just get a free pint

• Harry T says:

  10 Dec10 December 08:40

  @Rob
  Does the extra Avios offer on the app apply to the supplementary card holder?

  My main supp saw a banner advertising it at the top of her desktop page but hasn’t received an email or seen it in her offers.

  • Rob says:

    10 Dec10 December 08:45

    The BA offer is for everyone in theory and should automatically be under saved offers. I wouldn’t worry too much if it isn’t though.

    • Harry T says:

      10 Dec10 December 09:08

      Thanks, Rob. You reckon my supplementary card holder will get the bonus Avios anyway?

    • Andrew (@andrewseftel) says:

      10 Dec10 December 10:45

      Only on one out of two primary BAPP accounts in our household.

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