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Here is the British Airways refund policy on the US / Schengen travel ban, and how the ban works

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Luckily for us, as Rhys is in Australia on his £185 Qantas deal this week, we were able to get some outline coverage of the US / EU travel ban into our 6am email.  It’s now time to take a closer look.

What is the British Airways policy for anyone holding tickets to the United States?

You should note that this policy has already been revised once during the time it took to write this article, so you should be wary about relying on this guidance.  However, the 11.45am update says:

If you have a British Airways ticket, for travel on BA or a codeshare operated by a partner, to the United States for travel by 11th April, you can:

change it for another date between 12th April and 1st August (no change fee but the fare difference will be due) or

accept a British Airways travel voucher (the small print of this voucher is not yet known)

As of 11.45am, you CAN ask for a change of origin and destination

We will add in the Virgin Atlantic response when we have it.

What has Donald Trump announced about travel to the US?

Here is the policy in summary:

If you have visited any of the 26 Schengen Zone countries in the last 14 days, you are banned from entering the United States

The only exceptions are for US citizens and their immediate family members, Green Card holders and holders of certain specific types of visa.  However, these passengers will also face new restrictions.

These restrictions will be imposed from tomorrow, Friday 13th March, and will initially last for 30 days

As the UK is not in Schengen, UK residents may continue to travel to the US unless they have visited a Schengen Zone country in the past 14 days

For absolute clarity …. don’t think that the US authorities will not know that you have visited a Schengen country in the past 14 days.  Ever since 9/11, the amount of data collected on your flying patterns is substantial and freely shared.

The ban is based on which countries you have visited.  It makes no difference, at all, which country issued your passport (unless it is the US!).

What are the 26 Schengen Zone countries?

Here are the 26 countries in Schengen.  Unless you meet the US citizenship or residency requirements, you cannot enter the US if you have been in any of these countries in the 14 days before you fly:

  • Austria
  • Belgium
  • Czechia / Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • The Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

Ireland, for clarity, is not in the Schengen Zone.

Here is the official statement:

 Today President Donald J. Trump signed a Presidential Proclamation, which suspends the entry of most foreign nationals who have been in certain European countries at any point during the 14 days prior to their scheduled arrival to the United States. These countries, known as the Schengen Area, include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland. This does not apply to legal permanent residents, (generally) immediate family members of U.S. citizens, and other individuals who are identified in the proclamation.”

Will aircraft continue flying between the US and Schengen Zone?

Almost certainly yes.

Even inside the Schengen Zone, it is technically ‘business as usual’ for US citizens and residents.  That said, there will obviously be a large drop in willingness to travel.

It is also important to note that flights for US citizens and residents will only be allowed to return to “approved airports” that can screen passengers on arrival and direct suspected cases to a designated quarantine centre.

It is clear that all US flights will need to be suspended to airports which are not on the “approved” list – but at the moment, there is no such list.

At a guess, because US residents are more likely to fly US carriers and vice versa, I would expect the European carriers to be harder hit and more likely to cancel flights.  Finnair has already suspended all flights to the US.

Miami via Unsplash

How will the ban impact British Airways and Virgin Atlantic?

We are now into speculation territory of course.

BA may be harder hit.  British Airways has a huge amount of transfer traffic into Europe, whilst Virgin Atlantic does not due to its lack of a short-haul network.  These transfer passengers will now fall away, unless they are US citizens or residents.

I would expect further announcements during Thursday from both airlines.

Comments (129)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Stagger Lee says:

    I’ve got a 2 for 1 voucher booking for 3rd April to Austin. I assume I can cancel and I’ll get back the voucher, points and taxes money? I’d then just need to try and extend the vocuher date as It would then expire in early Sep.

    • AJA says:

      Correct. You have until 24 hours before flying to cancel. You get everything back minus a £35 fee.

      • Stagger Lee says:

        Brilliant. Thanks.

        I’ve never had to cancel one of these before so just wanted to double check. At least I now know I can make a decision much nearer the time. Although I suspect it might be taken out of my hands at some point before that.

        • AmandaB says:

          Don’t count on them extending the voucher though.

          • Stagger Lee says:

            Good point. I suspect that if this trip gets canned I’ll book a replacement for that (or something similar) for early Sep.

        • AJA says:

          Just a small clarification – the £35 is per person. So you will actually get everything back minus £70 on a 2-4-1 voucher. Anecdotally people on FlyerTalk has been reporting BAEC giving extensions on vouchers due to expire shortly so definitely ask them if you do decide to cancel, the worst they can say is no. It seems to be informal, i.e not an official policy.

  • Michael says:

    Transit through eu is ok as long as not been landside?

    • Anna says:

      I would say no, as you would still have technically visited that country.

      • AJA says:

        That affects everyone who books a cheaper ex-EU fare in jeapordy. As Rob mentioned in the earlier article that probably affects anyone who snagged a cheap J fare ex-Paris last week.

  • marcw says:

    Since biggest European Airlines are in JV, it also hits hard the US Airlines as well.

  • Heathrow Flyer says:

    I can still price up cheap LHR – JFK trips on ba.com for Mar/Apr?

    • ChrisC says:

      because unless you have been in schengen in the last 14 days you can still fly between the two countries

      The ban is people not flights.

  • Doug says:

    Once BA cancels your UK to EU flight and forces into another one (red status on their page), how long do you have o confirm, refund or pick an alternative? I want to leave my options open until last min…

    • Prins Polo says:

      And that’s exactly what I would do. There’s no deadline for you accepting changes in the email sent by BA so you can do it when you want.

  • bsuije says:

    “Today President Donald J. Trump signed a Presidential Proclamation, which suspends the entry of most foreign nationals who have been in certain European countries…”

    Presumably transiting through US airports with a final destination outside of the US would not count as “entry” into the US? Or is that wishful thinking?

    • Nick says:

      It’s not ok, because you have to pass immigration to transit the US, and could technically then leave the airport with no further control.

  • Danksy says:

    IMHO it’s a poor show from BA that they are only selling the expensive fully flexible tickets! Therefore I’ll be looking for a full refund if they cancel my flights (Sunday 22nd March) !

  • Andrew porwol says:

    BA Avios availability is back!!! Was pulled earlier but now loads available to USA

    • Anna says:

      I just pointed that out. You can either pay £14k for a return in F to Miami, or 200k Avios plus fees.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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