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The new HFP chat thread – Tuesday 24th March

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

We will review how this works after a few days:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes.

We will do a separate article in a day or so about how we plan to run the site over the next few weeks.  Take care!

Comments (286)

  • joseph says:

    I have a booking for a non refundable villa in cyprus using BA Avios,
    is there any way for me to get my 75,000 Avios refunded?
    its for next week

    • Rob says:

      Seems not. Most properties booked with Avios are via Expedia in reality – if Expedia was refunding then you might have a chance. However, it is down to the owner of the villa at the end of the day.

      • joseph says:

        i spoke to the owner of the villa, and he says he is giving full refunds, but this has to be requested by the agent!
        i then called BA and they said they make the booking through a third party, and can’t cancel it for me.
        i asked BA for the name of the third party, they wouldn’t give it and said i anyway can’t contact them directly about my ba booking.
        any advice? worth me calling expedia? what ref should i give?

        • Rob says:

          Dig out your booking confirmation and see who your legal contract is with. This is the person who has to fix it. If it’s a villa it might not be Expedia (all the hotels are Expedia) although very likely to be another company that Expedia owns.

          • joseph says:

            My contract is with “Avios Group (AGL) Limited and British Airways Plc”.
            But they already told me on the phone that they went on to make the booking through a third party.
            I just have a feeling that since its non-refundable, they BA/Expedia don’t care to not cancel it for me, as they don’t lose anything, even though the villa is offering full refunds:-(

          • Shoestring says:

            invoke credit card section 75 protection to demand a full refund

          • Rob says:

            On what grounds? The villa is available if the person can get to Cyprus.

          • joseph says:

            I paid using Avios in full, so no credit card involved

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