The new HFP chat thread – Sunday 29th March

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: https://www.headforpoints.com/2020/03/29/the-new-hfp-chat-thread-sunday-29th-march/comment-page-1 The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes.

We will do a separate article in a day or so about how we plan to run the site over the next few weeks.  Take care!

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Comments

  1. stevenhp1987 says:

    Looking to book a VS Reward flight but want to be doubly sure of it’s cancellation policy (obvious reasons).

    The fare for the Upper Class Redemption Ticket states “TAXES AND SURCHARGES UNUSED GOVERNMENT AND AIRPORT TAXES WILL BE REFUNDED. CARRIER IMPOSED SURCHARGES WILL NOT BE REFUNDED”

    So, Taxes and surcharges will be refunded but carrier imposed surcharges will not be refunded? A carrier surcharge is a surcharge…

    Do they refund carrier surcharges along with the regular taxes if you cancel a reward flight?

    • ChrisBCN says:

      I don’t know the answer to your question, but one other thing that might be relevant to you is to consider what happens if VS go bust. Would any insurance you have cover you?

      Also, I hope the flight isn’t for several months as you probably won’t be going otherwise, unless you are a special case. Good luck!

      • stevenhp1987 says:

        If VS go bust, I’ll get amex to buy me a cash BA ticket under section 75.

        Early September to LAS.

        Just wanted to be sure it’s fully refundable incase we can’t go due to lockdowns etc.

        • I booked 3 months ago an upper redemption to Miami in November.
          Paid all taxes by credit card.
          Spoke to amex re if Virgin west bust.
          Advised they would refund money paid but not purchase us tickets on another airline. They say that is fully compliant with Sec 75 and they do not have to put you in a position to fly!

          • Charlieface says:

            That’s garbage. Take them to the FOS in such an event. They are even on the hook for EC261 compo

    • In my experience it’s fully refundable except for a cancellation fee (I think around £50 each way for an Upper Class fare but don’t quote me on that).

    • Louise says:

      Yes they do refund everything bar the admin fee of £30 (might be slightly more now) the money refund does take a few weeks to process (points instant)

    • Lady London says:

      No they don’t they’re making it very clear you only get govt taxes back. And probably that only because of their legal obligation to

  2. ChrisBCN says:

    It’s when you take the apples out of a tart, and put them back in again. That’s retarted.

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