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The new HFP chat thread – Monday 6th April

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes.  Take care!

Comments (236)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • K says:

    As far as I know, last Friday, was the day when Virgin transfers points to Hilton. How many days does it take to actually credit the Hilton account ?

  • Andy says:

    Can someone help. I have a cruise (MSC) booked through an agent. (Cruise1st.) I am expecting it to be canceled shortly and informed the agent that if this was the case I would be expecting a refund from them. ( MSC are only offering their EU customers a future cruise credit, not a refund) They have come back and said I would have to chase the cruise line because in their T&C’s it says that they are only the agent and any dispute I have would have to go direct to the cruise line. I thought my contract was with the agent?

    • Erico1875 says:

      If you cant get a cash refund just do a CC chargeback from whoever is on the bill

  • Brian W says:

    Rob, would you consider adding a link to all articles going forward that allows you to load the page with the first page of comments? I’ve found it really useful within the daily chat threads and would use it for the others where they have a lot of comments when I get to them. It wouldn’t need to be as prominent maybe just at the foot of each article. Just a thought.

  • AndyF says:

    Branson isn’t even trying to hide behind shell companies now (sorry for the link if thats not aloud).

    • Richard Relief says:

      Rich extracted payment/ income etc at different times from his various companies/ interests and set that apart, ie the same as you & I earning a salary etc and not having to pay it back if our employer gets into difficulties

      He’s fully entitled to his wealth and has employed countless thousands of people over the years ( and both he & they & his companies have paid countless millions in taxes etc over the years)

      One of our more deserving billionaires, no need to criticise the better off for looking after their own interests?

    • TGLoyalty says:

      Stopped reading at 1.1bn stake in Virgin galactic

      What’s a company that’s delivered nothing actually worth? What’s galactics revenue 572k USD for last CY?

      What would it be worth if he started a stock fire sale tomorrow to raise some cash? Worthless paper money.

  • Baji Nahid says:

    Hi guys, just wanted some advice.

    I managed to bag some really cheap flights to NYC in the winter time. A gamble i’ve taken as I know the virus pandemic is ongoing etc and all. However i’ve a few questions i was wondering if anyone can help me out. Apologies as I am new to the points game and I am a pensioner so please deal with me here.

    Firstly, i bought the tickets through an online booking agent, but the tickets were ticketed through Virgin Atlantic, if in the future Virgin Atlantic go bust, Can i get a refund due to the fact that I booked with a credit card?

    Secondly, since the flights are on KLM, I wanted to ask, would i collect tier points with Virgin Atlantic?

    I appreciate all the help.

    • Rob says:

      Hi Baji

      Yes, you’d get a refund if Virgin went bust. And, yes, you still earn tier points on KLM. The whole point of the US joint venture is that you are treated the same irrespective of whether you are on Virgin, KLM, Air France or Delta.

      • Baji Nahid says:

        Thank you very much for your help Rob! It is very appreciated especially for the insight but also for running this page! I have learnt a lot!

        Many Thanks.

  • Leigh says:

    Sorry if it’s a silly question – can I dispute an Amex transaction (flight ticket) if the ticket was booked for someone else? Basically, I paid for my daughter and her friend’s flight tickets using my Amex card. The original flights were cancelled and the rescheduled flights are not suitable. My daughter and her friend would like to cancel for refund under EU261 rules, but the travel agent refused their cancellation request. I am not sure if I can dispute the transaction considering that the tickets are not for me.
    Any info would be very much appreciated.

    • Harry T says:

      I did this recently for airline tickets I bought for my brother and his girlfriend.

    • Micky says:

      Well put it this way, your brother can’t create a chargeback on your card, the only option is the cardholder

    • Charlieface says:

      Chargeback is OK. S75 doesn’t work unless you can prove the tickets were to your benefit

  • stevenhp1987 says:

    What’s with the “Facebook story” you’ve posted on Facebook?

    It looks like it’s been thrown together by a secondary school ICT pupil while learning how to use PowerPoint (no offence).

    Lots of clipart and blinking text? Is this what people like these days?

    • N says:

      If that’s your take on it, it’s not for you.

      And that’s okay.

      • Rob says:

        We are just playing with a few things whilst we’re quiet. Some will work, some won’t.

      • stevenhp1987 says:

        Yeh, I never said I disagreed with it.

        All for them trying to get new subscribers etc.

        I’m more surprised that ClipArt style advertising is a strategy these days!

        • Rob says:

          Nothing to do with me, I promise you! I told the gang they could try what they liked 🙂

    • TGLoyalty says:

      Pretty standard for an instagram story

  • Mark says:

    Quick question. Just booked a couple of Virgin redemption flights. However the refund terms are a bit unclear.

    It says on booking “Changes allowed for a fee, not refundable”. The detailed fare rules talk about 100% of the miles being refundable up to 24 hours before (for a £30 fee), as well as unused government and airport taxes, but not carrier imposed surcharges.

    What really happens when you cancel a Virgin redemption. Do they really retain the YQ plus £30, or is this just a cut and paste error?

    If it makes a difference these are one way PE fares to Hong Kong.

    Of course it may be academic if they cease to exist shortly, though I hope it doesn’t come to that.

    • stevenhp1987 says:

      I’ve queried this with VS and couldn’t get a straight answer.

      The t&c as they are written means you don’t get carrier imposed surcharges back when you cancel a reward ticket.

      I was tempted to book a redemption but with such draconian t&c I’ve opted to cash out completely.

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