The new HFP chat thread – Wednesday 8th April

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes.  Take care!

How to upgrade British Airways flights with Avios points (Avios Redemption University, Lesson 3)
Coronavirus: Airlines allowed to defer €1.1 billion in European air traffic control fees

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  1. I got a Curve rejection saying you must enable Curve Fronted when paying off an Amex to a credit card (should have set it to a debit card). Seems they are now adding the 1.5% fee. However rejected payments still show on the Curve app (with 1.5% fee added), and I can’t see how to turn off Curve Fronted once it has been enabled (I obv don’t want it enabled)

    Others getting same? I see nowhere online yet that Amex payments are added to HMRC 1.5% charge (fronted), but I appreciate Curve don’t like them.

  2. James says:

    Hilton points now showing in my Hilton account after transferring from VA on 28th March via SMS.

    • Ditto, also transacted on 28/03

      • Peter K says:

        Mrs K’s are now showing in her Hilton account. Virgin miles left account 23/03. Follow up email replied to 27/03, appeared in Hilton in the last hour.

        • Peter K says:

          Though it makes me sad, as I had a redemption lined up for Virgin and had the miles to do it 😪

          • MattB says:

            I know the feeling, was still some way off but had been saving for years. It was getting harder and harder to collect vmiles and without a 241 option I just decided to cash out.

          • Oh thank goodness, mine have gone through too, was starting to get worried!

            I had mine stashed away for an ANA first redemption, and I was pretty close to having enough on top for a one-way to Hong Kong or Shanghai in Upper, utilising the Clubhouse in Heathrow one more time. I just wanted to wait until after the Olympics and the Rugby WC were over and done with.

            I’ll make good use of the Hilton points, and will enjoy them this way too. I’ll just have to find a friend to drag to the Maldives, or to Bora Bora…

    • Stephen says:

      Same – transfer date 29/03, arrived today

    • Jonathan says:

      Mine too .Also bailed out on March 28 just credited today .

  3. Just paid Brighton with curve and it curve has charged £4.50 fee. The payment was £300. Anyone know why and can this be reversed?
    Ps, fee was charged by curve directly during payment, not by underlying card.

    • Brighton Belle says:

      The seagulls have never let me pay them with Curve. Always blocked

    • TGLoyalty says:

      That must be new, no charge yesterday.

      They were meant to tell people before starting any charges for payments to anyone but HMRC.

    • the_real_a says:

      Boi – who has charged you? Curve or your underlying card?

      • pablo says:

        Curve applies the charge. If you pay 1000, they bill the underlying card 1015.

    • pablo says:

      I got charged 1.5% too. T&C still only specify gov institutions and a generic ‘debit fronted transactions’ which in case of curve are all transactions. I messaged them to request a refund. If they decline I’ll do a chargeback.

    • Peter K says:

      I did the same today at 2:03pm with no charge.

    • the_real_a says:

      Don’t forget that the act of feeding seagulls is strictly forbidden in the T&C`s… Depends how much you value the card as to how much you rock the boat.

      • Pablo says:

        I’ll rock it until it capsized. With this new charge, curve is going in the bin.

        • TGLoyalty says:

          It’s a poor way to treat a business.

          There are still genuine good uses for the card abroad.

          Though my £50k limit isn’t really enough.

          • Secret Squirrel says:

            Request an increase, I got 100k

          • TGLoyalty says:

            Yeah they don’t like payments to the gulls much and I’m not putting anything else through right now since I’m buying nothing but food and doing that via JL/M&S/Morrison’s gift cards.

          • stevenhp1987 says:

            Request an increase as Secret Squirrel says.

            Both me and my wife had £50k a year, both maxed out. Now £100k, not a problem.

    • mark2 says:

      Just tried too and no additional charge. Charged to Virgin.

      • mark2 says:

        Also paid Virgin with no charge.

        • the_real_a says:

          Do you guys have consumer or commercial versions?

          • Bentoni says:

            Paid Brighton this morning without charge.

            I have a personal card

          • Brian W says:

            I’ve just made a seagull payment as a test and it went through fine with no charge. Underlying card was Virgin and it’s a commercial debit card I have.

  4. Secret Squirrel says:

    VA transfer to Hilton – 29/03
    Points received today.

  5. Clive Watts says:

    BA Travel voucher from Avios Redemption
    I have just rebooked my Avios redemption for later in the year having reluctantly taken the “future travel voucher” because I cuold not get to speak to anyone to trigger a refund.

    Note, I was told that that new flights are “non-refundable”. Presumable this is to stop us cancelling the new bookings and getting our Avios back this was,, even with the £35 cancellation charge.
    Does anyone else know anything about this? It seems to be in breach of the Avios terms and conditions.
    The agent conformed that I can change the flights in the normal Avios way.

    • Who told you it was non-refundable if the agent said otherwise?

      • Change is different to cancellation.

        It makes sense, for the reasons given, but sneaky.

    • Lady London says:

      I dont think I would have accepted that. That’s sneaking in new terms to use the voucher.

      If they tried it I would have said ok in that case I was conned into having a voucher foisted on me. So now I want a full avios and cash refund on the original booking since you conned me. Then I’ll take those refunded avios and cash and make a new booking which is still refundable for a fee, as per my usual rights with an avios booking and under my breath “you cheeky b*5t*fds”

      Watch out though I am certain BA will do a vast hike on overt fees as soon as they can, in addition to the covert (Japan, USA) fees they’ve already hiked.

      • Lady London says:

        Is everyone aware there’s now a class action against United Airlines for not providing refunds?

      • Clive Watts says:

        BA’s standard response to this kind of objection is “I can’t deal with that, you’ll have to contact Customer Care” which of course will never happen.

  6. OMAAT reporting that Bonvoy is extending elite status:

    N.B. I can’t see any other sites reporting this yet or any official notice on the Bonvoy site.

    • TGLoyalty says:

      Was just about to post everyone who earned status last year will have it ended to end of Feb 2022

      “all elite statuses earned based on 2019 activity have been extended through February 2022”

      Good for me as I’ll diversify this year.

  7. same here, 130K moved 29th arrived just now.

  8. Chris says:

    Just sharing my experience… it’s been a year that I canceled my gold card and I thought I should give it a try reapplying for it and see if I get 22k points…

    Nope… no luck. The bonus goal is not there so system “saw” that I had a gold card in the last 24 months..

    Have you encountered the same?

    • Doug M says:

      Why would you wait a year, seems odd. Chancing it I’d do 6 months and a day, if not wait the 2 years. Waiting a year seems an odd time gap unless you just wanted the card, which would be the action of a normal person, not a HfP type 🙂

    • TGLoyalty says:

      Missing counter means nothing. Tbh having a counter means nothing too

    • I had no counter when I got Plat Business last year. Still got a bonus …

  9. Spaghetti Town says:

    Anyone stayed in either of the Hiltons at Ras Al Kaimh in the UAE? There’s a double tree which looks fairly nice, and a hilton resort too.

    Sadly, the budget doesn’t strech to the Jumeirah resorts like it did when i was in my teens!

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