The new HFP chat thread – Monday 20th April

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes.  Take care!

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  1. Charlieface says:

    Would love to know if anyone’s voucher has been cancelled after raising and succeeding a dispute. And which airline.

    • One reader got BA to cancel a voucher after threatening them. Many other readers have not.

      • Charlieface says:

        You misunderstand. I’m asking: what happens if they chuck a voucher at you for a cancellation which you didn’t ask for, then you do a chargeback?

        • Andrew M says:

          I see where you’re going with that…

          • Crafty says:

            Yes I’ve had this thought in relation to Ryanair. Presumably this will be widespread enough that they’ll have to figure out a way to deal with it.

          • Doesn’t the airline just show the credit card company that they’ve issued a voucher to the customer? Then the chargeback may be cancelled?

          • Charlieface says:

            Well no, the whole point is you have never asked for a voucher, which is why you do the chargeback.

          • memesweeper says:

            ‘Yes I’ve had this thought in relation to Ryanair. Presumably this will be widespread enough that they’ll have to figure out a way to deal with it.’

            Depends on the wording that accompanies the voucher. I’d 100% try it on if I received one without asking for one, when I was entitled to a refund.

  2. Baji Nahid says:

    quick question regarding AMEX, i referred my mother for a gold card, as i have a gold card, could I be her supplementary ? Is this even possible or allowed?

    I appreciate all the help!

  3. No lockdown for me says:

    ‘If you go look at what’s happening in Sweden, they are holding their nerve and they haven’t had doomsday scenario. Our Government has got it completely the wrong way around.’

    In Sweden most schools, shops, pubs and restaurants remain open, with the Swedes advised rather than forced to adopt social distancing measures.

    There have been 14,777 coronavirus cases in Sweden, giving it a per capita infections rate of 140 per 100,000 people. With a total of 1,580 deaths, the nation has a fatality rate of 15 per 100,000 people.

    By comparison, the UK has suffered 120,067 cases and 16,060 deaths, meaning 182 people per 100,000 catch the virus and 24 per 100,000 die from it.

    On top of much lower death and infections rates, the virus appears to be wreaking less havoc on its economy compared to the UK.

    Less than six per cent of Sweden’s workforce had filed claims for unemployment benefits – wheres a quarter of Britons (1.4 million people) have applied for universal credit.

    • Sweden doesn’t have London though
      Apples to oranges

      • No lockdown for me says:

        So far something like 50 patients have gone through the new Excel Nightingale Hospital

    • We won’t know for some time if Sweden’s approach turns out to be successful, but for now it might be more realistic to compare with Denmark/Norway/Finland with hospital death rates of 6.3, 3.3 and 1.8 per 100,000 population respectively which are low relative to Sweden at 15.6.

      • Exactly comparing Sweden to other Nordic countries and the Swedes look extremely irresponsible.

        • The dynamics of the spread of coronavirus within a country does seem to be a function mostly of two things
          1) How dense the population is
          2) How dense the population is
          We definitely lose to Sweden on one count. It’s hard to say on the other.

    • You can’t deduce a per capita rate from that data because not everyone who has the virus is tested. So many aren’t counted in the figures. Same for the death rate, they’ve probably missed many deaths out.

    • Lady London says:

      Is 1580 deaths out of 14777 cases supposed to be good? Isn’t that over 10% ?

    • Lady London says:

      How is 1.4 million people one quarter of Britons? Are there only 5.6 million of us?

  4. spinner99 says:

    Still looking for an answer to whether I will be able to cancel an avios voucher flight? That is will a flight rebooked which was a 2-4-1 avios booking inherit the terms of the original booking?

    • Lady London says:

      Don’t take a voucher for an avios booking. Take refund or reschedule of same thing to new preferred date only. Voucher normally extended. If you take refund then your new booking is a fresh booking so can book longer dates ahead etc. Slight risk avios and tax could change in future but a voucher is not as flexible as your points and cash back.

      Do not take a voucher in general in but especially not on an avoid booking. It’s your tight to demand a refund of the whole booking if they cancelled even one flight on your booking.

  5. Is anyone familiar with how you can make a payment to the HSBC World Elite card via another debit card, i.e. in the same way you can with largely any other credit card? The option doesn’t seem to be readily available online or via the app?

  6. kilburnflyer says:

    Niche question.

    I have 2 companion vouchers that overlap and want to redeem them for 4 people travelling together but ONLY for the outbound, is this possible?

    eg. LHR-GIG 4 pax on same flight in Club
    EZE-LHR 2 pax on same flight in club

    With 2 passengers only travelling on outbound (one way) and making their own way back on Iberia on a separate redemption at full price (not using their voucher for their journey home)

    I know I can book the outbound for my wife and I plus 2 friends. However, I would then want to split the PNR so that my wife and I travel back on our 2 for 1 voucher but the friends do not use the inbound for theirs, so the 2 for 1 voucher they are using is only used for outbound?

    • I think you would need 2 separate bookings; the outbound leg for 4 of you (I assume this has to be one booking as you have to be named on it), then book the inbound for you and your wife separately. You could then see if BA would refund one lot of Avios but they might refuse as the original passengers are not travelling together. No issue with just using the 2 vouchers for the outbound leg though, depends if you think it’s worth it.

  7. Michael says:

    Anyone here has a good number to call BA to ask for a refund for an Avios booking? I have no luck with the formal contract numbers.

  8. Mark Coyle says:

    Is the Safari java script work around to obtain a refund instead of a future travel voucher still functioning? I just tried this for a Comair flight but only the voucher option was presented? Thanks

    • No, BA closed it down.

      • Thanks Rob. Our booking also includes using a 241 voucher for LHR-JNB return. The 241 voucher had an original expiry date of July’19. With a future travel voucher how long, if at all, would the 241 voucher be extended for. In addition to this we have Avios return flights from JNB to WDH and LIV during the same trip. For these does the voucher include Avios and all cash paid ie no cancellation fees applied? Many thanks.

        • As I understand it with a travel voucher does not return your 241 to your account – the travel voucher will effectively have your Avios, Tax and 241 as a total value held on it, for you to redeem within a year of the original date of travel.

          I believe the voucher is for the total value paid of cash and Avios yes.

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