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The new HFP chat thread – Saturday 27th June

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: https://www.headforpoints.com/2020/06/27/the-new-hfp-chat-thread-saturday-27th-june/comment-page-1.  The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working.  Let’s see how it goes.  Take care!

Comments (156)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Simon says:

    Good day – I wonder if someone can advise me. I have a holiday booked for early October and 3 weeks in Maui/Oahu. Flights are BA LHR-SJC. Flights to Hawaii not booked yet. Hawaii currently has 14 day quarantine regulations, and if you are quarantining you can’t rent a car. Alternatively there is an FDA approved self-test (no idea how to get one here!). My question is, how far out are BA cancelling flights? I am inside 100 days for the accommodation and if I cancel it too much later I face fees etc on that. Thanks in advance!

    • marcw says:

      Unless you have US passpoer or green Card, I would only book totally flexible accommodation in the US. Don´t bother with the domestic to Hawai and rental car, because there´s no indication of Trump easing travel to the US. I think BA is cancellig sevicew 5-8 weeks in advance.

    • The Lord says:

      In exactly the same boat but doing SFO. Don’t think we are going to know the state of play for a while.

    • Louise K says:

      I think Hawaii are bringing in some new regulations from 1st August –

      1. ****Valid NEGATIVE test 3 days before arrival equals No quarantine. Test results must be in hand.

      2. No Valid test equals 14 days quarantine.

      3. Temperature screens and if a 100.4 or more, they will be separated and given time in an air conditioned room before a second temp scan. They will also be offered a CV-19 test.

    • Simon says:

      Interesting point – wife is US citizen and as spouse I am allowed to travel to US with her. However there are 15 nominated airports I can fly to, and SJC is not one of them. What now? apart from watch this space. Real 1st world problems!

  • Charlotte says:

    Anyone been able to get through to BA to spend Future travel vouchers at the weekend? Automated service ultimately saying ‘we are unable to take your call’…

  • onlysuites says:

    If I can see LHR-MIA for the date I want but the return hasn’t opened up yet can I book LHR-MIA one way online using my BOGO voucher and add NYC or ATL-LHR later if the MIA one doesn’t up on my dates. Is this addition subject to change fees?

    • pauldb says:

      Yes this normal policy – you can later add the inbound from MIA/ATL/NYC with no fee. But you have to call to do it – a little trickier ATM.

      • onlysuites says:

        But there will be a difference in taxes right? Aren’t the taxes on two one ways more than a return? Or do they base the taxes as a return in this case?

        • Genghis says:

          If you book the return leg on the phone, you’ll be sold a return with both legs on one PNR (this is what you want for trips to the US).

          If you book the return leg online, then call up in the morning, you’ll end up with the avios refunded but not the taxes. You’ll have each leg on a separate PNR (not good for US, but good for say HKG).

  • Jason says:

    Data point…£1 saver reward ticket cancelled on the phone today with no £35 charge.

    • Harry T says:

      Just to be clear, you paid £1 of taxes when you booked it and you weren’t charged a cancellation fee?

      • Jason says:

        Yes and I checked with the agent and he confirmed it was still a “thing”

    • Rob says:

      Interesting ….

  • JohnT says:

    BA Refunds – just for info Flight cancelled 21st May, avios and 241 back in account same day, seat charges refunded next day. Taxes and charges arrived yesterday (26/6) to Amex card. So not too bad!

  • Graham says:

    Is the BA flight voucher transferable to other family members ? ie if I cancel my daughters flight, take the voucher does it have to be used by her ?

    • Vit says:

      Graham, I don’t think so. Below is what I’ve read from the T&C here (https://www.britishairways.com/en-gb/information/incident/coronavirus/latest-information#faq)

      Note that I cancelled the flight myself and had to opt for voucher as my flight was not cancelled. Maybe BA has different T&C for those that opted for voucher rather than cash refund for their cancelled flights.

      Does the booking have to be made in your name?

      The voucher allows you to make a future booking in the name of the person on the original ticket. If you had multiple bookings each person will receive their own voucher to use. The voucher is non-transferable.

      For flight + hotel and flight + car packages, one voucher per booking will be issued. The vouchers are non-transferable but we recognise that some of the original customers may no longer be able to travel – so we ask that the new booking contains at least one of the travellers from the original booking.

      • Graham says:

        Thanks answers what I suspected that the voucher will have to be used by the named traveller. Will wait for BA to cancel flight and get cash refund

    • Dezbez says:

      Graham, I haven’t actually requested (& then tried to use) one yet so can’t say for definite but based on the conversations I’ve had with BA they are quite restrictive. You have to use them ‘like for like’ essentially, so if three people are on the first booking, the voucher is effectively three separate ones, one for each person usable only by them. Further, you can only use them on the same type of booking ie you can’t use a voucher from an original cash booking to then pay the taxes on a rewards booking. None of this is highlighted by BA, it was only through me questioning how they worked that this info was given.

    • John W says:

      The future travel vouchers are very restrictive – I had one for a cash booking – I wanted to make an avios booking & cash this week . Even though I had the voucher I was not allowed to use it for the cash element of the avios booking –
      I am only allowed to use the voucher for a full commercial booking ( cash flight only)
      I have escalated to a manager and asked again on twitter

  • BJ says:

    Good news @Lee, @Waddle et al … the missing amex referral bonuses appear to have started posting.

    • Lee says:

      Thanks BJ. Just checked all 3 referrals applied between 3 weeks and 5 days across are all appeared today. It must be a glitch.

    • Sukes says:

      Good spot BJ thks for highlighting. Just checked and pts now posted.

    • AndyGWP says:

      Yeah, mine’s there now too… thanks for the heads up!

      • AndyGWP says:

        Was waiting on these to post before I cancelled (BAPP)

        My points balance swept over to BAEC a few days ago – can I cancel now and the points will still sweep over towards end of July, or is that too risky?

        • Harry T says:

          @Andy
          I wouldn’t risk it. There’s no guarantee the points would go across, and you have no recourse if they didn’t. If the value of the points outweighs the cost of a month’s card fees, then I would wait until they are transferred to BAEC.

    • Harry T says:

      Yes, I got one today!

    • BJ says:

      Good to see everybody seems to have got them 🙂

  • Gormlesstraveller says:

    BA Cash Executive Club Cash Passport prepaid card used Wirecard. According to Paul Lewis. There must be a fair few readers here with that card.

    • Rob says:

      It’s a rubbish product – see our reviews – so I’d hope not!

      • Gormlesstraveller says:

        Fair enough! It probably beats the Asda credit card for impressing a date though.

        • Genghis says:

          I used to use it for MS. It was v profitable! Then stopped using it when they introduced the GBP top up fee (I think that was the reason anyway, a good couple of years ago now).

          • New Card says:

            The fun there was the app didn’t charge a GBP top up fee 🙂 then they fixed it, sadly.

          • Genghis says:

            Yes – thanks for reminding me! 🙂 the hobby has certainly changed over the years.

    • Secret Squirrel says:

      3% fees makes it a no go and costs to withdraw at atm in UK.

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