The new HFP chat thread – Thursday 2nd July

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: https://www.headforpoints.com/2020/07/02/the-new-hfp-chat-thread-thursday-2nd-july/comment-page-1.  The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working.  Let’s see how it goes.  Take care!

'My Favourite Hotel' review - The Peninsula, Tokyo
What are the best credit card sign-up deals for July? - plus your news round-up

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Comments

  1. stevenhp1987 says:

    Are IHG hotels open from Saturday?

    Got a one-night reward booking for a Holiday Inn on Saturday and the website still says “We are currently open for stays for critical workers, as defined by the UK Government and where the need for accommodation is related to their work, elite athletes, their coaches (and parents if under 18) and those who are required by law to self-isolate.”

    The app says something different about being open in line with local travel restrictions.

    Sent the hotel an email to no response.

    • Some will, some won’t. ‘Independently owned and operated’ remember.

      • stevenhp1987 says:

        Thanks. They’ve responded to my email that they’re open. I have another booking for the Peak District next weekend for a long weekend which is the same independent chain, so that should go ahead too!

        • Aston100 says:

          Ooh, I’m there in August at the CP in Harrogate.
          Which IHG property you looking at there?

  2. JohnNI says:

    I have tried searching on here but cannot find what I am looking for.
    What is the name off the company that I have seen on HFP that gives car hire full insurance protection?
    Thanks in advance

  3. Graeme says:

    Afternoon all.

    Does anyone know how long before takeoff that bag drop opens for a medium haul business class Air France flight from CDG? It’s an 11pm flight so I’m trying to work out whether it’s worth having the day in Paris first. I can’t find that info on their site and they aren’t answering on Twitter.

    Thanks!

    • Graeme says:

      Thanks. That’s all I could find online, but we’d only go on the same day so wouldn’t apply.

      I’m talking about next March anyway, so hopefully everything will be normal by then.

      • Graeme2 says:

        I’ve used the left luggage lockers in the train station connected to CDG for this purpose in the past – quite convenient if you’re taking the train into Paris anyway. Probably also covided out at the moment though I would guess

        • Graeme says:

          Thanks Graeme – that will definitely work if I can’t get them to take my case. I’ll get booking a nice early flight!

  4. Bit of advice please……..I have 4 business class seats, which I booked last year, for September to USA. with BA. I used avios and 2 x 2-4-1 vouchers. Can I request a voucher and if so will it honour the 2 x 2-4-1s. Any insight appreciated. Thanks

    • Not at the moment – only travel prior to 31st August is currently eligible for a voucher, unless BA have cancelled. That said, you have an Avios booking so extremely flexible if you do want to cancel. If you want to avoid the cancellation fee (£35pp) then you’ll need to wait until (if) BA cancels your flights.

      • According to the BA website if I want to alter the dates/destination then it includes travel up to end of April next year so I should be covered. The only thing is it says for bookings made between 3rd March and 31st August this year which I find a bit odd……….what about people that booked before covid ? OR am I reading this completely wrong!

        • Yes, different policy if you booked before 3rd March. However, you may find that BA extend the flexible booking policy to September – they’ve been incrementally extending it.

        • Your rights here are weaker. People who booked post-covid have more rights because they needed more persuasion to book.

          • memesweeper says:

            … and people who booked pre-covid should have insurance cover. OP, if you can, I’d wait until two weeks before the flight to see if it gets cancelled, at which point you can either get everything back, free, or a voucher for future travel, or rebooking to the same destination at a later date of your choice. Hold tight.

  5. Thanks Rhys, I’ll just hang on and see how things develop.

  6. GRIMZ says:

    I am booked for Arizona and California in November on a BA 241. Looking at these places with Covid19 its not happening! What are readers thoughts on alternative places to go?

    • Depends what you want to do. Dubai or Abu Dhabi would have the weather and food but not road trips. Caribbean would probably be ok with the weather (if a bit rainy) and obviously great beaches. For landscapes the Canaries are a good option, especially the lesser known parts of Tenerife.

    • pauldb says:

      Book Singapore or Kuala Lumpar and decide later on where exactly to go?

      Or stick to Europe but then not much choice for good weather but the Canaries.

    • Harry T says:

      Japan or Hong Kong. Australia would be excellent at that time (West and East Coast) but probably won’t be open then. Dubai would be excellent if you want a beach holiday.

    • Darren says:

      There could be bigly celebrations in the US in November 2020

  7. Wally1976 says:

    Has anyone who has had flights moved from LGW to LHR been able to ‘accept’ them online? I can click MMB which brings me to a page with 3 options but when I select the options I just get an error! I really don’t want to have to phone up…

  8. Peter Taysum says:

    Hotels.com have just cancelled a booking for Sunday for five nights in Durham. Am having building work done, so booked this (am Medical Doctor working in ED Durham).

    They’ve cancelled stating “I requested this” which is a lie. I’m guessing they cancelled me to get more money. I’m covered by section 75 if they don’t pay me back (they state that they will) anything else I can do about breach of contract other than not use hotels.com again?

    Any similar things happening to others?

    • The Savage Squirrel says:

      This sounds like a good time to raise a formal complaint, especially given your job role and see what solution they can come up with. I’d bypass complaints and write to the MD…

      • Lady London says:

        +1
        At this short notice they need to provide you a nicer hotel at the same price.
        Go for it.
        I mean, you could be on your way from Australia now, out of contact, head to Durham, and find you haven’t got a bed.

        Please “go for it” and let us know how you get on.

    • Lady London says:

      PS Section 75 doesnt just pay you back. It covers the cost to put you back in the position you were in to receive what you booked.

      So if at this short notice what’s available in the time you have to search costs more, even if it’s of a higher standard but that’s just what’s findable, or if what’s available has extra costs or extra costs to get to, your credit card is jointly liable under Section 75. I’m assuming the terms on which you purchased dont have a get-out for the hotel as if so, this would be a get-out for the credit card.

  9. Laithwaites/WineFlyer has an excellent sale on (e.g. half price Rioja Reserva) – and the Blue Light Discount works with it as well, so an extra 20% off! It remains to be seen if the current Amex 15% off offer works on a second order! (I had to chase it up last time but got it eventually).

    • Haven’t seen the 15% Laithwaites Amex offer!! Which card is this on?

  10. Lloyd says:

    Is anyone having issues accessing the BA shopping portal at the moment? Every time I try to access I get an error 504 message, my wife gets the same. We’re both using chrome. I’ve tried clearing cookies and cache, but it still won’t let me in. Strangely, I can access from my android and my laptop. Laptop is running chrome as well, same version as the PC, so I’ve no idea what is going on. Any ideas?

  11. Kishan Majithia says:

    Has anyone already meeting the reduced thresholds for BAEC been upgraded to the next tier yet? I have 580 tier points along with 6 qualifying flights and more than enough for silver status but no changes happened on 29 June as previously advised. Instead, the BA call centre clerk said that the upgrade would not be active until the next points collection year (October for me) and last 2 years. This is a shame if true as I want to use my benefits from now. Anyone else in the same boat?

    • I have a few reports like this, yes.

    • Lady London says:

      If you missed Silver by only those 20 points would you have got those 20 points if any flights you had booked were not cancelled?

      If so then could be worth another call mentioning this as 600 is the full rate and you only missed it due to those cancelled flights.

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