Maximise your Avios, air miles and hotel points

The new HFP chat thread – Monday 27th July

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here: https://www.headforpoints.com/2020/07/27/the-new-hfp-chat-thread-monday-27th-july/comment-page-1.  The page will refresh with this article but the comments will now show the first page and not the last page.

Old chat threads are hidden from the HFP home page.  If you want to look for something in an old thread, click here.  This brings up all the articles in our ‘General’ category which includes the chat threads.

Comments (179)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Anna says:

    It’s being reported that people are cancelling European holidays en masse after the announcement yesterday – I am really starting to wonder if the government has decided this could be a crafty bargaining chip in the current EU negotiations for a Brexit deal. Apparently 3 million Brits are booked to go Spain in August!

    • J says:

      What a way to treat our friends. Purely political – travel to most parts of Spain is perfectly safe. I would go on holiday as planned like Boris’ dad or Cummings and ignore the rules.

    • J says:

      Given the UK is 3rd (2018: 1st Spain 301m nights, 2nd Italy 216m nights, 3rd Joint UK/France 140m nights) on the list with EU countries as a tourism destination – it would seem a fairly daft point to make.

  • The Lord says:

    Does anyone have any recommendations for last min luxury holidays?

    • The Lord says:

      Should have been clearer, that is places to book last min luxury holidays!

  • Ed says:

    Has anyone had any luck booking domestic journeys (i.e. EDI – LHR) with KLM using Virgin Atlantic miles? Nothing will load using the search function on the VS website.

    • Rhys says:

      Unlikely, given that KLM don’t fly domestically between Edinburgh and Heathrow!

      • Ed says:

        I know that Rhys – KLM don’t fly DUB – LHR direct either but Virgin Atlantic will still sell you a ticket for this two sector route (via AMS) for just 4000 miles.

        • Rhys says:

          That isn’t a domestic flight any more, however! But to answer your question, no reason it shouldn’t be possible although it wouldn’t be the first time IT issues have got in the way 🙂

  • Kush says:

    Has anyone tried the Amex Plat upgrade from Gold here? https://www.americanexpress.com/uk/benefits/upgrade/platinum-charge/

    • Rob says:

      It seems to work, but ONLY from Gold Charge. If you have the Gold credit card, which is the only version offered for the last couple of years, you can’t do it.

      • Nick_C says:

        Should also work from the charge card with the £60 fee..

        As the link says, “If you hold The American Express Card or The American Express Gold Card, you can explore a world of benefits when you upgrade to The Platinum Card®.”

  • Soloflyer1977 says:

    Random question on BA flexible booking policy. If I make a booking and want to change the inbound flight after I’ve flown the outbound leg (to potentially extend my stay)- do I still benefit from no change fee policy?

  • Anna says:

    Data point – just at the Indigo Durham, booked 2 nights on points in the recent “sale” plus 2 nights on cash for the kids (bizarrely booking the 2 nights separately gave free breakfast on the 2nd morning!) We’ve been upgraded to Superior King and Superior Twin – the Twin is gigantic with a double shower and we are slightly jealous! The design is adorable with university memorabilia and old books everywhere.

    • Anna says:

      There’s a limited restaurant & room service menu, no info book in the room and nothing in the mini bar (which is fine as we’ve put our own snacks in it!). There is coffee/tea/biscuits.

  • GRIMZ says:

    I have a flight from Phoenix – LA on AA booked with avios and £4 in November that I need to cancel. Do you have to phone BA to cancel this flight and would I get my 7500 Avios back?

    • Stu N says:

      You’ll lose £4 (cancelation is lower of £35 and cash actually paid on reward flights). The Avios will be refunded immediately. Should be able to do it online from Manage My Booking without any issue.

      • Andrew says:

        That has been changed – it’s £35 cancellation fee regardless of the cash element paid, if you want the Avios back. That is why it’s the end of the £1 cancellation fee on Reward bookings. Hopefully if they get the cancellation back running online then the £1 cancellation fee might return, but currently you have call up and they are charging £35 regardless if you want the Avios back.

        • Matt says:

          I don’t think this is correct. I’ve cancelled AA redemptions recently and only lost the £4 or so of taxes. Avios returned in full.

          • Grimz says:

            Matt, did you cancel online or over the phone? It only allows me a voucher if I cancel online.

        • Chris Heyes says:

          [email protected] I canceled a AA booking from Denver to Phoenix for 12th Sept cost £12 for 3 of us plus Avios via BA lost £12 only Avios returned (flight still flying)
          flight London Denver and Phoenix London cancelled by BA so received full taxes and Avios back

    • Anna says:

      I cancelled Avios seats on an AA flight a couple of years ago and had to call to do it.

  • Cuchlainn says:

    Afternoon all,
    Tried to log into Avios.com last 3 days – no go ( even using Apple iPad which remembers my password ). I have a legacy AerClub login to Avios.com and last flight used came home yesterday via DUB. Requested password reset 4 times – password email reset received – security question answered correctly but I keep on getting a “Invalid data.Please verify the data and resubmit. (400 )” error message – new password complies with website requirements….
    Have tried ringing but no answer to phone line.
    GrrrHH – any ideas, please ?

    • Isherwood says:

      I share your experience exactly. It appears to be another example of suboptimal IT from IAG. Really hoping the login glitch will be ‘ fixed’ in the next few days. I am keen to gain access to a collection of refunded Avios.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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