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The new HFP chat thread – Friday 7th August

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article.  If you want to see the first page of comments and read them all from beginning to end in order, click here:  The page will refresh with this article but the comments will now show the first page and not the last page.

Old chat threads are hidden from the HFP home page.  If you want to look for something in an old thread, click here.  This brings up all the articles in our ‘General’ category which includes the chat threads.

Comments (198)

  • AndyGWP says:

    Huge incentives to pre-pay with Hertz at the moment – understandably they seem quite keen to get cash through the door

    For a rental in the US (where my understanding is that there is no cancellation charge for EMEA if cancelled over 48 hours before rental starts – someone correct me if I’m wrong), there are differences of £400 (pay in advance) versus $900 USD (pay at pickup) for 8 days in a Premium Sports Convertible – Group U4

    For a (V6) Hertz-Hendrick Camaro SS (Group V6), it’s £390 vs $1100 USD (again, for 8 days)

    Never seen differences that big before – of course the rental terms for US / Canada residents appear to be that cancellations of pre-paid rates can cost up to $200, so seemingly trying to incentivise the local markets to commit

    • mr_jetlag says:

      Hertz in the US currently bankrupt, would you give them money?

      • Nick_C says:

        They are operating under Chapter 11 protection. I would book with them (with S75 protection).

        I’ve flown on “bankrupt” airlines a few times.

        Would you book with Virgin Atlantic right now? You would be helping them in their attempt to stay afloat. Same with Hertz.

      • AndyGWP says:

        sorry, that’s what I meant by “understandably they seem quite keen to get cash through the door”

        I’ve not problems booking with them with S75 as outlined… they’ve been ‘bankrupt’ (aka. restructuring) a few times I think haven’t they…?

        Same as American Airlines, Virgin etc etc


    • Charlieface says:

      Try book via Hertz Australia or Brazil

      • AndyGWP says:

        yeah, I had – get the same results 🙂

        • Matty says:

          Try booking on the respective country’s own website, not just changing it within the website. For example search on

          • AndyGWP says:

            Thanks I did do thatt – (went to and it came out @ £20 more (though the pay at location was a lot cheaper, it was still move expensive than going via. the uk site, and no real advantage of doing it that I can think of other than relying on S75 more)

            I’ve never been able to get US bookings to be cheaper by going through other portals though (non-US I have though)

          • Charlieface says:

            Don’t believe that makes a difference. But if you login you always need to change country again, this also applies to

  • memesweeper says:

    Had a Dorsett Hotels offer appear on one of my Amex’s yesterday, for their London hotels, and the site has been down ever since:

    Pretty terrible timing on their part. Hope it’s not another seriously harmed ransomware victim.

  • shd says:

    Re: the IHG 4x points promotion, how quickly do the bonus points credit and is there a way to track progress?

    I registered and have completed three stays in the last week but can’t see any dashboard to track my progress … ?

  • Secret Squirrel says:

    If BA cancel an outbound flight but still have the inbound flying, they have to refund seat reservation fees if you cancel the inbound flight?

    • TGLoyalty says:

      Is it all on one booking? Usually if they cancel part of the booking your can cancel the lot and you should get your seat fees back, as it’s them cancelling not you.

      • Secret Squirrel says:

        Booked via AA but yes all on one booking number. They cancelled outbound connection flight.

        • MattyS says:

          BA cancelled my Miami inbound flight but outbound was still going. Phoned them up and they straight away refunded both legs including all seat fees. This was three weeks ago.

  • Anna says:

    Does anyone know if the proposed extra bank holiday in October was ever confirmed? I can’t find anything in the media after the initial suggestion.

  • Graeme says:

    Hello all. A little help needed please – I know it’s been covered, although I’m not sure conclusively – I can only find the first HfP article about it.

    I’ve got an off-peak 2-4-1 booking in Frist from LHR to Delhi in November (85k Avios). Yesterday we were downgraded to CW – after a lot of effort I got BA to tell me it was because of an aircraft change and there being no First. I know we’re entitled to 75% of the Avios back, but was there any resolution as to whether that was for the 2-4-1 as well? Does the 75% apply to the charges too?

    The BA page on this says that when you’re downgraded they’ll “try” to sit you together in similar seats – will I be able to get them to seat us together without paying the CW seat charge?

    One final thing – I actually upgraded this from CW once First seats became available – will I be able to get them to refund the £35 change fee?

    Every chance this could all be moot, but still.

    Thanks all.

    • TGLoyalty says:

      They might argue it doesn’t but the courts have clearly said it does.

      Should get 75% of Avios and fees for both

      • Lady London says:

        although it has been confirmed on here you have to fly before they pay out.

        you are entitled to the 75% for each seat downgraded. the fact that you only paid for one seat is irrelevant. BA thought it was only 1seat 75% due if someone had used a 241, but they found out expensively in court it’s 2 they owe the 75% for each of.

        For a downgrade from First longhaul the 75% is likely to work out OK on any calculation basis. Other downgrades yield lower percentages. You dont have to use just the avios cost of the class you paid as a base. Comparative cash cost of the class downgraded from and to, and the appropriate % of Ba’s retail price to buy the number if avios for thr class you bought, are also bases for calculation that have been accepted in court.

        I’d demand a refund of my change fee for the upgrade now, in cash refund (not voucher).

        2 or 3 days ago on this same “allsorts” thread, @TGLoyalty gave an excellent list of thr claimable percentages for the various distances and classes. Flyertalk is your other resource on this.

    • Graeme says:

      Thanks both, that’s great – I’ll tell them what they owe me. And I’ll tell them that their own rules say they’ll seat us together.

      Thanks again.

  • Andrew says:

    ‘Black Friday’ for BA today, with crew finding out if they will be made redundant. I would imagine crew morale will be at an all time low if you’re flying this weekend.

    • Graeme says:

      My friend found out at 23:56 last night. Still has a job but her current contract is terminated on 31/10 – she has to agree an unknown contract within ten days. She also has to agree not to sue them ever or she’ll lose staff travel, she says.

      • Rhys says:

        Presumably this ‘unknown contract’ is the one revealed a while back? Ie. slight improvement on current Mixed Fleet?

        • Graeme says:

          To be honest I don’t know – that’s basically a copy of the text I received. I don’t like to ask too much as she’s really upset. She’s been there the best part of 20 years in long-haul.

          • Lady London says:

            My advice, having been on all sides of redundancies over the years, is that unless you can walk out straight into something else then above all stay in the game and stay employed.

            Redundancy is a numbers game and they have to be ruthless to push a target number out the door.

            So defend yourself against dirty tricks if you can but stay in the game. When the dust has settled those who are left have the chance to make progress whether inside or outside but without the shock and damage that comes from a period of unemployment.

            Seen this over many years from all sides.

        • Rob says:

          There is a difference between a PowerPoint presentation of contract highlights and the full version. In many cases, what the contract doesn’t say will be more important than what it does say, in terms of things BA is now taking away.

      • BJ says:

        Surely it is not legal to require somebody to agree to an unknown contract? Presumably it is going to be made available within 10 days and only then do you need to agree to it or not?

        • Graeme says:

          I assume they’ll see it before signing – it’s just when they’ll see it.

          • Rob says:

            Looking at the wording of BA’s email to staff, it seems that anyone who does not sign the new contract will not receive any redundancy pay – because they have not been made redundant. They will be seen as having voluntarily resigned.

          • Lady London says:

            @Rob are you sure? that does not sound right.

          • Rob says:

            Doesn’t sound right but that is how some people have interpreted it.

          • Lady London says:

            are you allowed to show a copy of the letter? I dont think BA could really be that stupid.

          • The Savage Squirrel says:

            Obviously an attempt to run that line of argument in court would crash and burn … no way anyone would even bother to try.

            The value to BA is they probably hope some people will interpret it that way, panic and sign it.

      • Lady London says:

        ‘not to sue them ever’ is asking somebody to sign away a statutory right. I believe this is illegal or at least other things like ensuring they took advice (and paying for it) would have to be done to make it legal.

        BA really are fighting dirty aren’t they? They’re a company which despite the crisis has excellent chances of coming out stronger than almost any other airline. And they’re using this chance to screw their employees like cattle. And the British Government will let them

    • Andrew says:

      ‘It has been dubbed “Black Friday” by unions.’ – Does that really work when “Black Friday” is a day that the consumer celebrates?

      Indeed, in the spirit of BLM, shouldn’t Unions be avoiding linking the word “Black” with negativity?

      • Chris Heyes says:

        Andrew @that takes the biscuit lol Next Black Sheep will be deemed Racist or even Black Paint should be banned well would stimulate the economy all the painters going round the country painting out all the Black Paint in the uk lol

    • Lady London says:

      Not necessarily. Sometimes to know even bad news is a lot lesd stressful than not knowing.

  • Martha says:

    I have a new IHG credit card. 2 questions please.
    1) The limit is £3000. Can and how can I get this increased?
    2) If I pay off mid month, could I goget points above my limit?
    Thank you

    • Richard says:

      2) Yes

    • Jonathan says:

      Credit limit increase I believe is minimum 6 months & based on my wife’s experience won’t happen. Despite similar credit history & limits with other providers (Virgin, AmEx, HSBC) she got £1k vs my £10k. Always been a no when asked for increase.