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The HfP chat thread – Thursday 3rd September

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We have decided to run this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are at home, we want the HfP community to have a place to chat.


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Comments (175)

  • meta says:

    First, don’t panic. We’ve all been there.😀

    Eastbound usually attracts higher surcharges if you first book outbound then add inbound later by phone as TG Loyalty explained. When you phone they won’t recalculate surcharges, you’ll end up paying more.

    Suggestion: Book online both outbound (in F on the date you wanted) and inbound (on any date even if not desired) then phone up You First to adjust to the desired date when you get the rest of Avios. You’ll only pay £35 per person change fee which might be less than surcharges. Double check this by doing dummy booking going all the way by selecting flights and to the payment page, but not actually making booking.

    You First is a separate phone line for customers travelling in First. Number is 0800 408 7667 and they’ll pick up quicker than the normal BA lines.

    Keep us posted!

    • meta says:

      that was a reply to @Aston100 not sure why it ended on the new page.

    • Aston100 says:

      Thanks for that.
      Maybe I’m being a bit thick, but I don’t quite understand the suggestion.
      I don’t have enough avios to make the return booking. I’m not sure how choosing some other return date right now would allow me to complete my return booking right now. You’ll have to assume I don’t know what I’m doing.
      When I price up the total charges for outbound and inbound legs separately, as one ways, the cost is only about £52 more. Hence I’m wondering if I should just go ahead and use my companion voucher right now and use it for just the outbound flights only. In a couple of days when the club card avios arrives, and assuming seats are still available for the inbound, I’ll phone BA and book those over the phone and ask them to combine it all. I guess the risk is I’ll have to pay an admin fee and they won’t refund the additional £52 charges.
      Sorry, am quite confused with your suggestion of booking both legs now, when I don’t have sufficient avios

      • meta says:

        Yes, you’re right. You would need Avios for both legs. Since it’s only £52 more in charges, I’d do as you say. Book F then call You First to add once you have Avios. You’ll need to pay change fee of £35, but insist you can’t do it online so they should waive it. Although be prepared that they might push back.

  • CB says:

    Great to see that IHG have today extended the offer of full refunds on non refundable bookings made before April for arrivals up until the end of September. Saved me an insurance claim on a three night booking for the end of this month.