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The HfP chat thread – Monday 9th November

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We have decided to run this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are at home, we want the HfP community to have a place to chat.

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Please only comment under the main articles on the site if your comment is directly related to the topic of the article.  This has long-term benefits as it keeps the commentary relevant for people who read those articles in the future.

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Comments (279)

  • Nick Newbury says:

    Looking at the Hilton Trafalgar square for OH Birthday late Dec. keen to take advantage of the £50 off £200 spend, If we eat at the roof top will this go toward the qualifying spend?

    • TGLoyalty says:

      If it’s charged to the room it 100% will

      If you plan on just going to the restaurant it may not as it may be charged by a different card account.

    • The Savage Squirrel says:

      They made a surprisingly rubbish (and often closed) use of the space last time I stayed there. If Covid made them sort out the space and use it properly then at least it had some upside 😀

  • Nick Newbury says:

    Of course hoping we will be able to by then

  • Heather says:

    Hi
    Flights to Athens at end of November cancelled by BA.
    Wanted to change to April – went through MMB but not all flights on day outbound came up as options. So phoned BA – got told that you can now only change to 3 days before or 14 days following booking – pointed out EC261 – was told tough – if you want to complain fill in the website form. IS this a new BA policy ??

    • mr_jetlag says:

      Sounds like a HUACA job to me.

      • babyg says:

        2nd person today (in this thread) that have been quoted that.. id be interested to hear of successfully moving a cancelled booking beyond the 3/14 days.

      • Heather says:

        I just googled HUACA and I doubt you mean ancient Inca and modern Quechua and Aymara religious concept that is variously used to refer to sacred ritual, the state of being after death, or any sacred object.
        So what’s it mean then please

    • Lady London says:

      It’s a try-on by BA. For some reason they are imagining they can override statute EC261 to which the UK is signed up, that supersedes the rules of any airline that tries not to offer passengers their choice of date to be rerouted onto rather than the more limited choice BA would like to offer.

      If BA cancels you have a free choice. If it’s you cancelling then yes the rules you were advised of at at the time you purchased will apply.

      HUACA

      • ChrisC says:

        The UK did more than ‘sign up’ to EU261

        We made it part of our laws 15 years ago.

        Pretty soon we’ll have to start calling it SI 2005/975

        The Civil Aviation (Denied Boarding, Compensation and Assistance) Regulations 2005

  • Amar says:

    Where’s the best site to sell gift cards? . . . .Haven’t done my Morrisons trip yet but preparing incase they let me buy the store . . .

  • Nigel W says:

    Just checking, the Amex x Harvey Nichols offer can be used to buy gift cards online?

  • Chris says:

    Website issue:
    Maybe just me, but when browsing comments my page, without any prompt, scrolls back to the top of the comments section. It does this fairly frequently and it’s damn annoying.
    On safari iphone latest iOS.

  • JG says:

    Hi All
    I’ve just had a claim turned down by BA because my cancelled flight last week was due to a bird strike damaging the aircraft (resulting in a 5 hour delay = 7 hours in a very cold ARN!). Can I pursue, or it that the end of it (force majeure)?
    Thanks

  • Lady London says:

    The airline is obliged to report officially the reason for any delay. There are websites you can check this on – can anyone advise which? I believe expertflyer is one but in that case only for 48hrs after the flight? also I believe people on flyertalk might help look up if asked nicely and given flight number date,route.

    I would be a bit suspicious of this excuse by BA being valid. If your waiting aircraft was struck on the ground then yes. but more likely the bird strike affected the incoming flight. If a plane is not available because of an incident or weather affecting an incoming flight whose plane your flight was supposed to use, then this is not an exceptional circumstance affecting your flight and would not exempt the airline from paying compensation. The airline is supposed to be able to manage this by bringing another plane which within Europe is not diffcult ad Ryanair and Easyjet do it all the the time generally making sure no flight departs more than 2 hours late so not triggering compensation even when such incidents occur.

    So I’d stake inmoney on the bird strike being on an earlier flight that day, perhaps on the incoming flight perhaps on one earlier, and not on your flight meaning you could be the first person since covid to be able to claim compensation for a late flight that was *not” caused by a reason qualifying as exceptional circs because the circs occurred to an earlier flight not yours.