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We go inside Berlin’s new Brandenburg airport (Part 2)

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This is the second part of our review of the new Berlin Brandenburg airport, written by reader Pete.

We have split it into two parts. This article looks at looks at the airport lounges as well as passport control and the gate arrangements.

Part 1 of our Berlin Brandenburg review, which is here, looks at the history of the project, getting to the airport, check-in, security and the shopping options.

Lounges at Berlin Brandenburg Airport

Now for the bit I am sure you’re all waiting for! From what I can work out, there will eventually be three lounges at BER – a Lufthansa one (which is open now, by gate B20 in the Schengen area) and independent ones operated by the airport.

Berlin-Brandenburg Airport Templehof lounge food

One of the airport-run lounges (called Tempelhof) is open now and is located in the Schengen area by gate A20. The other one, Tegel, will open in “Spring 2021” and is also in the Schengen area, by gate B17.

I have read about there potentially being a second Lufthansa lounge and a Oneworld lounge in the future, but in the current climate I cannot see that happening very soon.

Gate A20 is in one of the corners of the main building and is about 10mins walk from security. The Tempelhof Lounge is accessed via a lift or stairs.

The lounge is fairly spacious, super bright and a bit clinical. Theoretically you will be able to access it via Priority Pass but apparently the contract hadn’t been signed yet. British Airways premium passengers appeared to be allowed in.

Directly behind reception there is a food counter with a seating area with bar stools:

Berlin-Brandenburg Airport Templehof lounge (3)

What the food and drink offering will be is anyone’s guess, as they are currently unable to serve anything inside the lounge as it counts as an indoor restaurant under Covid regulations. Once you decide to exit (yes, this is bizarre!), you are offered sandwiches, water and fruit to take with you.

Berlin-Brandenburg Airport Templehof lounge

There are a number of seating areas dotted around, most with striking views of the airport:

Berlin-Brandenburg Airport Templehof lounge seating

From a practical perspective, there are very, very few power points and virtually no spaces to work from. The two staff were friendly and apologetic about the situation but, frankly, I cannot see this lounge winning any prizes even when there is food and booze.

Berlin-Brandenburg Airport Templehof lounge (2)

An interesting quirk is that there is a “secret” door behind reception, which takes you to a dedicated passport control desk and straight into the non-Schengen area.

This wasn’t staffed when I visited, so I had to head down and back towards security again.

Passport control at Berlin Brandenburg Airport

The main passport control section is upstairs from security in the main hall. There are six e-gates (three in operation currently) and about as many staffed counters. A bit like with security, the whole area feels pretty cramped and small.

Berlin-Brandenburg Airport passport control

I am not sure how many non-Schengen flights Berlin Brandenburg is eventually expecting to serve, but this could become an annoying bottleneck (think of the East Midlands Railway waiting area at St Pancras in London).

Gates at Berlin Brandenburg Airport

The gate areas are exactly what you’d expect from any modern airport – pretty bright, with generally decent external views and lots of seating. There is a distinct lack of power points throughout the airport but many, many toilets. I didn’t come across a single water fountain.

Berlin-Brandenburg Airport gate

There are not many open shops and restaurants in the non-Schengen area, mainly just a pub-style place opposite gate C1.

Berlin-Brandenburg Airport corridor

The terminal is designed so that every jet-bridge stand can be used by both non-Schengen and Schengen flights. If it is the former, the gates on the top floor of the building, past passport control, are used (and you walk down two sets of ramps), it if is the latter, you just walk down one set of ramps to reach the jet-bridge itself.

BA 993

BA’s first flight out of Berlin Brandenburg was about 60%-70% full and as ordinary as they come which, under current circumstances is probably just as well. I didn’t even note any special announcements around boarding.

Berlin-Brandenburg Airport British Airways

Every passenger did get a couple of bags of gummy bears and a rather inspired luggage tag by the airport authority on the jet bridge:

Berlin-Brandenburg Airport keyring

The captain acknowledged it was a “special” flight but the confetti the crew promised to me on boarding sadly failed to materialise.

Conclusion

Berlin needed this airport ten years ago – there’s a chance it would have saved Air Berlin and it would have certainly made the lives of those of us who travel from there a lot easier.

Re-reading my notes, it struck me that many readers may find my excitement at a new airport odd.. For those of us used to highly dubious landside lounges and at-gate security and immigration with interminable queues at Tegel this is a huge improvement!

It was not uncommon to have to wait for all of Turkish Airlines (with whom BA shared an arrivals area) luggage to be offloaded and collected before BA bags could even start to be loaded onto the conveyor belt. I won’t even get into how awful Schönefeld is.

I haven’t experienced the arrivals process yet, but I am told it’s pretty swift. The plane’s nose won’t be 15 metres away from a taxi like at Tegel but, overall, I think Berlin Brandenburg’s benefits outweigh the drawbacks.”

Comments (43)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • HAM76 says:

    So basically, it took 14 years to build something like terminal 5 in LHR: Take an existing airport, add a new terminal building, plan another one to open later, add a loop to the existing trains, a new hotel, car parks, some art mounted to the ceilings and a lot of shops all with a modern architecture. Ok, they redesigned the runways, too….

  • Andrew Skinner says:

    I was a regular traveller in and out of Tegel for best part of 30 years and although it had its frustrating points, it’s ‘compactness’ was part of its appeal over Schönefeld (hated!). In many respects, It will be a sadly missed old friend.

    • David says:

      Totally agree -will miss Tegal -a bit like an eccentric old uncle – fastest time from checkin to gate ever !

      • AndyGWP says:

        Indeed

        Although I’ve never risked it myself, it had that “turn up and fly” feel akin to what I imagine people like about LCY (which I’ve only really used once, so I could be wrong!)

        • Pete says:

          As long as you were in the security queue at TXL, the plane wouldn’t leave you behind! 🙂

  • ChrisW says:

    Excellent review!

  • JONF says:

    I remember attending a prestigious global airline conference in Berlin in December 2018, with a lot of senior airline attendees and a number of airline CEOs, sponsored by Berlin Brandenburg Airport (obviously they had hoped to be open they agreed to sponsor a global airline conference). During their obligatory presentation of the airport and why it was an upgrade on existing airport capacity servicing the city, incredibly they were already talking about Brandenburg version 2.0 and the improvements they would be making in order to bring the airport to the standard of other newly opened airports around the world – and they hadn’t even opened, nor could they commit then to an opening date – just staggering. What was even more embarrassing was that after this presentation, in a keynote speech the CEO of Lufthansa, Carsten Spohr stated in front of the delegates that the national carrier had absolutely no interest in opening a hub at BER, and would maintain FRA and MUC! You could hear a pin drop – and CEO of the airport looked absolutely gutted. At pretty much every travel event I have been to, Brandenburg is held up as an example of a political vanity project that was a disaster from start to finish.

    • Pete says:

      Could have been a different story had Air Berlin survived, perhaps… (And had the airport opened on time!)

  • ChrisBCN says:

    Thanks for the great review!

    The airport looks awful though, outdated in so many ways. The architecture is naff, soft furnishings look dated – customer expectations have changed over the years and this was all designed for a different era.

  • twoclicks says:

    I’m genuinely sorry about losing TXL. It was by far the most convenient airport — landing on a Friday night I once made it to a street party in Schöneberg in under 25 minutes after landing — only 17 minutes by taxi. Yes, it was a dull place, but it worked. And I honestly cannot think of any occasion I spent a huge amount of time queuing — I just checked and I made nearly 40 flights to TXL so I don’t think this was a one off impression. Compared to other convenience only airports, like, say LCY, I found it very efficient!

    • Doug M says:

      Agreed. TXL was a great airport. Easy access from the city. I’ll miss it. I guess your view on it depends on whether you want a place to catch a flight from, or a shopping mall with a runway attached.

    • Pete says:

      I get where you are coming from – and if you were flying with hand luggage only, were sat at the front of the plane and didn’t mind cutting it short before departure (or staying at the lounge until fairly last-minute), you are right. That also assumes flying BA, because most of the other TXL terminals managed to somehow be even worse than A. But I’d say for the majority of passengers it really wasn’t that great. I’d have loved if TXL could have stayed open for premium short-haul routes, perhaps just Terminal A, but not sure the cost would have been justifiable…

      • Doug M says:

        I was flying BA, and coming mostly as a tourist. I will seriously miss Tegel, and I can’t think of a single other airport I’d say that of. I loved the LCY service, two straight forward airports, the nice E190 2+2 seating.
        I thought the biggest factor against Tegel remaining in any form was the environmental concern of an airport in a built up area, rather than money.
        Anyway, nice review.

        • Bagoly says:

          Terminals B (long haul) and C at Tegel were no better than Schonefeld.
          And even in Terminal A I always seemed to get nightmare security – slow and rude.
          So I can’t see BER being any worse, although it is disappointing to hear that the security setup is too small.
          Qatar will presumably now use a jet bridge at last.

    • Craig Vassie says:

      TXL was one of my favourite airports. It was just so painless, and convenient. I’ve often arrived at the Intercontinental in under 30 minutes from landing., even with a checked bag. Into the Club Lounge, beer in hand, even before the BA tech crew!

      Sorry but I don’t see the “new” BER as progress.

  • tony says:

    “it struck me that many readers may find my excitement at a new airport odd..”

    Not at all – a fascinating read even though I doubt i’ll ever use the place and just adding my +1 to the thanks.

  • Dominic says:

    Thanks for the excellent review!

    Unfortunately for the airport, this just sums up what you get when you open an airport 9 years late, and 30 years after the decision to build it took place. Beijing Daxing, anyone?

    • Dave says:

      Flying there twice, really brilliant airport, can do a review if Rob wants it

      • Rob says:

        Daxing is a bit niche, I think.

        • Dave says:

          I went there just before Christmas 2019,and BA is one of the first airlines flying there and it is so empty (because China Eastern / Southern had not moved yet), you will have more stuff than passenger in the airport. It’s really niche and you have tourism group to see the airport! They have the Chinese pavilion at the end of each star legs, I think it is like star shape.
          I flew with BA first, but the lounge is small probably because the main one is not opened yet. A lot of toilets which are spotless clean probably because not a lot of flights

          • Josh says:

            Daxing is a spectacle and while the Airport Lounge was small, it was beautifully decorated and furnished I thought…far far better than usual Chinese airport lounges. They even had fairly decent food.

            The staff also seemed genuinely happy pleased and happy at the airport, unlike at Beijing Capital.

        • Dominic says:

          Yes, a bit niche – a build on a scale that only the Chinese could achieve in such a short timeframe, though!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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