Maximise your Avios, air miles and hotel points

The HfP chat thread – Saturday 28th November

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We have decided to run this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are at home, we want the HfP community to have a place to chat.


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Comments (268)

  • Simon Schus says:

    Hi all,

    Has anybody use the Virgin Atlantic Whatsapp service at the moment? Trying to handle a rebooking, and haven’t gotten a response for a few days (other than that I am in the queue).

    Its a complex change after a VS route cancellation, and the Twitter team advised me to call or text (texting, as was waiting for long time on phone).

    • Simon Schus says:

      The question I meant to ask is: has anybody use the service recently and if so how long was the reply?

    • RichW says:

      Mine was sorted quite well over some hours checking in breaks with patients, so for me was a great option to be fair. Second time I have used the service and both very helpful and friendly

      • Simon Schus says:

        Thank you 🙂 🙂 Nothing back yet. First messaged on Thursday. Flight about 10 days away and need to get rebooked after a cancellation so we’ll see how it goes 🙂

  • Martha says:

    can you pay hmrc with curve metal backed by COT?
    Any fees?

  • JM says:

    Not sure if a broader Marriott Bonvoy offer I’ve missed, but had booked Al Maha in Dubai for 2 nights in January at 100k points per night a few weeks ago… just looked again and rates have reduced to 70k so cancelled/rebooked and saved 60k points!

    • TGLoyalty says:

      100k is peak and 65k is probably points saver. Also worth looking again with points or refundable cash bookings.

    • TGLoyalty says:

      Thanks for the heads up looks like this is a wider off peak promo for the next couple months.

      Just rebooked a couple stays

  • MKB says:

    I had no joy trying to book two one-way Club World seats online with Avios back to London at the 355-day booking window.

    On at 23:50, all previously available flights back from my destination for November — not just 18 November 2021 — had vanished when looking for Avios seats.

    At 00:00, the 18 November flight did not appear, as it should have done.

    At 00:04, the 18 November flight appeared, but with zero Club World and 4 economy seats. At the same time, all of the other Avios availability on flights earlier in November reappeared.

    It looks like someone in BA was able to block out all of November’s award seats for this route to allow them to grab the latest ones at midnight.

    Is this what a Japan/USA agent would have done if I’d taken the advice to call up instead? I wouldn’t have thought they had the power to block out multiple flights.

    • TGLoyalty says:

      The call centre can hold the seat as soon as it’s released into the system so you never see it online.

      Unsure they can block the whole of the month could be coincidental that more inventory was released for the rest of the month.

      • MKB says:

        The inventory that reappeared — 2 or 4 economy seats on most flights, and 2 Club seats on one flight only — matched identically what had been there previously.

  • The Urbanite says:

    I received the “HSBC Connect” email, was surprised to see that offer there!