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The HfP chat thread – Wednesday 2nd December

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We have decided to run this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are at home, we want the HfP community to have a place to chat.

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Comments (296)

  • Dave says:

    From the Curve website:
    Curve Team
    2h
    Hey guys, sorry for all the confusion this is causing. Hopefully I can provide some clarity:

    “The promotion is open to everybody, regardless of what subscription tier you’re on. To avail of it, you need to spend at least £100 on Amazon between the 1st and 14th December. You can make one large transactions or multiple smaller transactions during the time – as long as they add up to at least £100.

    Once you’ve spent at least £100, then 10% of this will be added to your Curve Cash card on December 17th, so basically £10 will be added to your account. £10 is the only amount that will be added as £100 is the minumum you must spend but also the max amount you can get the cashback on. So even if you spend £500 on Amazon, you’ll still just receive £10 Curve Cash.”

    It doesn’t matter what you purchase on Amazon as Curve isn’t able to see this. So you can buy whatever you want – food, clothes, tech, vouchers – as long as it’s from an official Amazon site and that’s the name that will appear on your app/statement. Similarly, it doesn’t matter which national Amazon site you’re going to use – the promotion will work for all.

    • Aston100 says:

      That is a very comprehensively detailed reply.

      • mr_jetlag says:

        Lol, here’s what I got –

        Dear jetlag,

        Thanks for shopping with Curve!

        All eligible customers will receive their promised gifts on their Curve Cash Card on 17.12.2020. Ho-ho, if they’re not on Santa’s naughty list, that is! 🎁

        I hope you’ll have a jolly Christmas!

  • John says:

    Works fine for me. Are you sure you don’t have two curve cards? And you’re using the old one?

  • Charlieface says:

    Does the Amex Amazon offer work with paying marketplace seller fees?

  • Alan says:

    For anyone using the Morrison’s AMEX offer to buy JL vouchers be aware that the beauty voucher can only be initially used on beauty treatments with whatever is remaining only usable on make up.

    Neither JL nor Morrisons will refund or exchange them, this left me with a bit of a problem as I had purchased 10 x £150 vouchers.
    Getting them exchanged took a trip to Morrisons, escalation to the store manager and was done on the basis that I had asked for JL vouchers and was shown the beauty vouchers (the standard ones were not in stock).

    The refund was made to my debit card (I asked if it mattered what card I used and was told no). I then purchased £1,500 of the standard JL vouchers which triggered the both the 10% offer and the 1,500 Avios

    • Jonathan says:

      You purchased £1500 of the wrong voucher, got it refunded then bought another £1500 & got the 10% back? The Amex 10% was one transaction only. You got lucky they gave you a refund and doubly so to a different card or you’d have lost your 10%!

      • TGLoyalty says:

        if you use it but the transaction refunded you can still use the offer again.

      • Alan says:

        No it was to the same card.
        It appears that the offer is valid for multiple use. I got confirmation that it had tracked a couple of hours after the purchase.
        A week or two ago someone else on hear has also mentioned getting multiple discounts.

    • H says:

      @Alan – I bought two John Lewis “Beauty Gift Cards” from Morrisons last week (had to select an amount up to £150 myself). I have been able to check the balance and apply the gift card towards a home appliance purchase (although I have not yet placed the order). Did you try redeeming your card on the John Lewis website? Were your Beauty vouchers different to the “Beauty Gift Card”? Mine is black with brushes in the background and a detachable section with various make-up brands listed on it.

      • Alan says:

        I tried to redeem one at Waitrose and it wouldn’t validate. I called JL and they told me that I could only use it on beauty treatments/products and that they wouldn’t swap it for the standard card.

        It looks similar to the ones you have purchased, maybe loading cash on to it yourself is treated differently.

        • H says:

          Maybe the issue was that they weren’t activated properly? Did you get a receipt confirming that the cards had been activated? In any event, I’m glad you were able to sort it out.

    • mark2 says:

      I have bought quite a few Beauty gift cards and Baby cards as the standard cards were out of stock.
      Before buying them I checked carefully and both types of card say on the reverse that they can be used in John Lewis or Waitrose, instore and online.
      I have used a Baby card in Waitrose and will try a Beauty card tomorrow.

      • Prune says:

        All a bit strange! I bought 10 x £100 JL beauty vouchers and used them online without an issue to buy a new iPhone a few weeks ago.

        • TGLoyalty says:

          Agree I used £600 on Saturday to buy a Sonos Sub online and the sub is now in my room.

          Spent another £150 in waitrose over the past couple weeks too.

          It’s just branding rather than a beauty gift experience which can only be used on beauty treatments instore.

      • Nigel W says:

        Likewise, my local morrisons only had the baby card and it worked fine on the website.

      • Alan says:

        It’s possible that there was a problem with their activation, and JL was just quoting their T%Cs at me, although they did scan them when I took them back to Morrisons to check how much to refund.

        I was relieved when I got it sorted, as I am not sure giving my wife 10 beauty treatments for Christmas would have sent the right message.

      • Alan says:

        Perhaps there has been a change or there are two versions.

        The ones I purchased said initial purchase must be used on a beauty treatment and that anything remaining could be used on make up.

    • TGLoyalty says:

      That’s not true the beauty and baby cards are jut branding they can be used on aything

    • Steven says:

      Do you need to purchase other items along with the gift cards for the cashback to trigger or does it work fine on purchases of gift cards alone? Thanks

      • Yuff says:

        I read the top comment and rang Morrison’s as I just bought £800 this afternoon, they are emailing back after talking to Thea tore, looks like I’m ok to keep them.

      • TGLoyalty says:

        No need to buy anything else

    • Kevin says:

      I also bought £1000 beauty gift cards and planning to get an iPhone from Oxford st this weekend. I checked the small print and as mark mentioned that it can be redeemed in store and online for both JL or Waitrose. However I did have a problem to use it in Waitrose last week. I am keeping the entire GC package and preparing to argue with JL if they can’t be used in store.

  • Chris Heyes says:

    Just back from Tesco (Bognor Regis) spent over £100 by the time I’d got back to Flat i had a e-mail saying i’d triggered the spend over £100 receive 1500 points that was quick

    • Charlieface says:

      Normally triggers within a minute or doesn’t come at all

      • Rob says:

        I had a Hilton email through today which triggered at the point the transaction went from Pending to Processed, two days after the charge was made.

  • mark2 says:

    Can someone advise please: with the large retention bonuses on Amex cards is there a spend requirement attached?

  • Super Secret Stuff says:

    Something just occurred to me, with the capacity imits for entry into Aus. We could see the 787-9 doing a non stop LHR to Aus service a lot sooner than we think.

    When fully introduced it was always going to be a reduced capacity premium passenger and cargo service so given the planes currently sat around. Someone say at BA could easily make it work.

    Wouldn’t like to think about high the fares will be tho…

    • callum says:

      There was already a 787-9 doing non stop LHR to Aus. If you mean BA specifically, absolutely no chance whatsoever. There’s no way in hell that could possibly be financially viable with 50/60 passengers, no matter how high BA try and make the fares.

      • Super Secret Stuff says:

        That was only a trial with Qantas who view it as there future growth market. I think it is viable particularly if you take out the seats you aren’t using.

        If you did all club world and first seats, with 30 passengers each way and an average ticket price of £4k across both cabins, you’d net £240,000. A 787-9 can have 36 ULD 3s and a bulk hold. Assuming the passangers take up the bulk hold and 6 ULD space, you still have space for 30 ULDs or 10 pallets each way. I believe pre covid it costs £10k each way to occupy a unit from LHR to Aus. So you are looking at a solid £100k each way. Could probably charge more as it is direct and quicker so time sensitive goods will likely pay for it.

        Meaning you will net £440,000 per day per return trip. That for sure covers there variable costs and probably a large chunk of the fixed costs with that aircraft. Obviously post covid it could continue with more passengers etc.

        • callum says:

          It wasn’t a trial – it’s a regular service and has been going on for quite a while now. They’ve even reorganised their Australia-London routes around it. The only reason it has stopped is because Qantas only currently flies international scheduled flights to New Zealand due to Covid.

          I’d wager there’s a reason why no carrier is considering such a route, and it’s not their lack of planes or inability to calculate cargo revenue potential! If the likes of Qatar cannot make the route profitable, I don’t believe for a second that BA can.

          Not to mention there’s a reason why they have cancelled all their direct LHR-SYD services (which are only negligibly slower than a non-stop itinerary – I don’t see why companies would pay any premium to get on a 20 hour flight instead of 22 hours). If that’s not viable (especially as premiums for non-stop are irrelevant at the moment – there’s a captive audience with demand far higher than supply), then neither could this be.

          • Super Secret Stuff says:

            Its a trial. Look it up.

            Also, your argument is flawed. To be commercially viable you need a base on either end and the exact right plane because of the range. Which, guess what? Leaves Virgin, BA, Qantas and nothing else.

            It is easily commercially viable or else they wouldn’t be bothering with trials.

            The reason why they’ll pay is it also reduces jet lag and make the flights more manageable. Plus staff can get a better sleep not having to change planes.

          • Callum says:

            It’s not a trial… As Nick has pointed out you’re presumably confusing it with their Sydney trial.

            Of course people will pay more, they always do on direct flights. Your claim that they’d pay so much more that it’s financially viable to fly a Dreamliner with only 30 passengers is beyond absurd. If Qatar can’t make it financially viable flying from Doha, I struggle to see how on Earth BA could. (As I said, demand FAR outstrips supply so direct will not be able to capture a significant price premium – if there’s a seat available it will be, and is, sold many times over)

        • Nick_C says:

          QF have run a couple of non stop test flights LHR-SYD and JFK-SYD, and had planned to operate non stop from LHR to SYD at some point in the future.

          QF were operating a daily non stop from LHR to Perth (with onward connections) before the pandemic.

        • Chrisasaurus says:

          Also remember that’s 30 premium passengers you now don’t have on your ‘normal’ route, plus same for that cargo – unless you’re confident there’s significant hidden demand for both?

    • @mkcol says:

      Well SYD is going to the 787 next year anyway….

  • Adam says:

    Seems Curve is now blocked on HMRC… anyone else had the message below?

    “We are unable to process cards of this type”