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‘My Favourite Hotel’ review: Park Hyatt Zanzibar

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Today, our ‘My Favourite Hotel’ review is from Stonetown, Zanzibar.

Due to a continued strong response from readers, we have been running another batch of ‘My Favourite Hotel’ reviews over the past couple of months. This time we wanted to hear about your ‘unique’ experiences and we’ve once again received a great amount of suggestions. As always you can find all of the ‘My Favourite Hotel’ reviews by clicking here

Today’s hotel, which will be final review in this current batch of ‘My Favourite Hotel’, is the Park Hyatt Zanzibar. Here is reader Minhaal’s review:

Park Hyatt Zanzibar

“In the 2000s, there was a gap in proper 5 star hotels in the Stonetown area of Zanzibar.

In 2015, the Park Hyatt Zanzibar opened its doors and changed the hotel landscape in Stonetown. I had the opportunity to stay at the property in November of this year; it did not disappoint!

Most tourists opt to visit the more resort-y areas of the Island (Nungwi, Paje). However, Stonetown does offer something unique for tourists visiting Zanzibar.

The narrow alleyways, classic Zanzibar-style buildings (and doors), street food in Forodhani gardens, the “Bayt al Ajaib” and other attractions offer more local culture and history than you would find in the resort towns of Nngwi and Paje.

As a Tanzanian, I always recommend visitors to the island to spend at least some time in Stonetown, and preferably stay a night or two, depending on their itinerary.

Location of Park Hyatt Zanzibar

The property is located on the western shore of the island, a 10 minute walk from the Zanzibar port where ferries arrive from Dar-es-salaam on a daily basis. Karume International Airport is a 15-20 minute drive away depending on traffic.

Park Hyatt Zanzibar location

The hotel is close to some of the best local attractions:

  • Forodhani Gardens (5 minutes walk), a street food paradise.
  • Bayt al Ajaib (5 minutes walk), a landmark building in Zanzibar, translating to “House of Wonders”.
  • Prison Island (30 minute boat ride), an iconic island, home to century old tortoises and an old prison. Boats can be hired at the Hotel, or with nearby vendors.
  • Shops and restaurants all within walking distance of the hotel

As far as Stonetown goes, you can’t beat the Park Hyatt’s location.

Park Hyatt Zanzibar

Reception and check-In

I was greeted at check-in by Taryn, the Front Office manager who acknowledged my World of Hyatt Discoverist status, as well as the fact that I had booked via Amex Fine Hotels & Resorts. She outlined all the benefits and I was promptly shown to my room, all in all in less than 15 minutes.

Rooms at the Park Hyatt Zanzibar

The rooms made it difficult to spend a lot of time outside of the hotel. These were as large as a 1 bedroom apartment, with a living area, kitchenette, two toilets, a bath and a shower.

Park Hyatt Zanzibar room

The décor was in line and consistent with the rest of the property, very Zanzibary with a touch of luxury.

Park Hyatt Zanzibar room

The tech was slightly outdated. The iPod dock was at least 5 years old and the TVs weren’t SMART enough to connect to your device for audio.

Public areas

The property is simply gorgeous. The infinity style pool overlooks the Indian Ocean, where you can watch the constant movement of local “Ngalawas” and ferries from Dar-es-salaam.

Park Hyatt Zanzibar pool

The restaurants carry the same theme as with the rest of the property; the consistency in décor was quite remarkable.

Park Hyatt Zanzibar

Breakfast, lunch and dinner

Our stay included a breakfast spread each morning and a $100 credit per room for three rooms. Naturally, we ate at the property quite a bit.

Park Hyatt Zanzibar breakfast

The breakfast spread at the Park Hyatt Zanzibar was in my top hotel breakfasts. You had your standard eggs made-to-order (special mention for the Zanzibari poached egg with Avocado, delicious!), waffles and pancakes and then a collection of local and continental dishes including coconut curried lentils, lamb, steamed veggies and salted kingfish. The breakfast alone would keep us going into mid-afternoon.

We had lunch at the property a couple of times as well. Highlights included the Zanzibari kachori, Chilly Chicken (with pineapple) and the steak sliders.

Park Hyatt Zanzibar prawns

For dinner, honourable mentions go to the garlic sautéed jumbo prawns (which had a hint of sweetness to them) and a chicken curry that I cannot recall the name of but was delicious.

Service

The staff at the hotel were well-trained, attentive and polite.

I had an issue with the shower in my room which took too long to fix. In return I received a free spa package, the best one the hotel had to offer, worth $200!.

One of us required speedier internet access and the manager was kind enough to get us a USB device with high-speed internet.

Conclusion

Park Hyatt Zanzibar is a game changer for hotels in Stonetown, offering access to all the local attractions without forgoing the comfort of a top hotel.

In my previous visits to Zanzibar, I preferred to stay in Nungwi and make trips to Stonetown to visit the sites and food spots. Now I will strongly consider staying at the Park Hyatt, before making a trip to the resorts of Nungwi.”

Booking Park Hyatt Zanzibar

Pricing starts at £270 per night for Summer 2021 or for 15,000 World of Hyatt points per night. Given our general 1.2p valuation for a World of Hyatt point, a redemption here could be excellent value. The hotel website is here.

HfP’s hotel booking partner, Emyr Thomas, can access special rates at Park Hyatt Zanzibar via the Hyatt Prive programme which is exclusively offered to luxury travel agents.

If you book via Emyr and pay Best Flexible Rate, you will receive:

  • Upgrade at time of booking 
  • Complimentary breakfast for two daily for duration of the stay
  • $100 USD equivalent hotel credit 
  • Early check-in / late check-out, subject to availability 
  • Complimentary wi-fi

You can contact Emyr via the form on this page of Head for Points.


World of Hyatt update – April 2024:

Get bonus points: World of Hyatt is not currently running a global promotion

New to World of Hyatt?  Read our overview of World of Hyatt here and our article on points expiry rules here. Our article on what we think World of Hyatt points are worth is here.

Buy points: If you need additional World of Hyatt points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Hyatt and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (26)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • W says:

    I miss Zanzibar. Worked on Pemba and Unguja, the main island, in 2010, it’s worth hunting for big bundles of vanilla pods in various little shops. A few dollars used to get you more than a hundred fragrant and oily pods. I raised suspicions with some of the immigration staff due to the sheer amount I kept bringing back to Europe.

  • Goldmember says:

    Ahhhhhhh that very same prawn dish brings back my nightmares of when I stayed at there in 2019 and where I endured the most ‘catastrophic’ case of gastroenteritis I’ve ever suffered from. After just one night of sheer hell in the subsequent ‘aftermath’ at Park Hyatt where I’m sure it would have otherwise been lovely, my world turned upside down and I spent the next 6 days on a rehydration drip in Tasakhtaa private hospital before flying straight home. It’s certainly not where I envisaged my Zanzibar itinerary ending up and a lesson well learned in avoiding seafood in future, no matter how good it looks and tastes. Park Hyatt of course went on the offensive and denied there ever having been a problem with food poisoning at their Stonetown property before mine. Suffice to say with an attitude like that I won’t be returning.

  • Louie says:

    Looks lovely.

    We went to Zanzibar and Tanzania for our honeymoon in 1997. Stayed at the then Emerson and Greens in Stonetown and then Matemwe Bungalows. Loved them both. Hardly surprisingly, it looks like both have since undergone significant makeovers and gone upmarket.

    I think Emerson and Greens is now Emerson on Hurumzi. Have you stayed there Minhaal and if so, how does it compare with the Park Hyatt?

  • @PeckishPassport says:

    Personally, I haven’t stayed at Emerson, but It has some very good reviews from locals and tourists in Zanzibar.

    Emerson is more of a boutique hotel with decor that reflects the Zanzibari/Arab heritage. It has an incredible rooftop tea house/cafe that is extremely popular and is a great spot for sundowners. PH on the other hand is more upscale and luxurious.

    Needless to say, Zanzibar has a lot more hotel choices now than back in 1997. It’s an extremely popular beach holiday destination especially for Europeans.

    Minhaal

    • @PeckishPassport says:

      Also just to add, KLM, and Lufthansa are due to start flights to ZNZ very soon (or may have started already) due to cater for the increasing demand.

      Currently, QR, TK and FlyDubai are your options. I believe Oman Air also
      flies to ZNZ.

  • MH says:

    Can you get to Zanzibar from London on Avios?

  • Pangolin says:

    I posted this in the main chat thread already, so I hope it’s not too spammy to ask the same question here (there’s v little mention of Hyatt in general).

    I was wondering if anyone else is considering doing the 15 nights in Jan-Feb to get Hyatt Globalist status till 2023. My Hilton Diamond is locked in till 2023 already so 2021 is a dead year (Marriott is a different story of course).

    So this might be the best opportunity I ever get to find out what top tier status in WoH is like. That small footprint though!

    • YC says:

      I was very tempted but ultimately decided not to pursue. Numbers can easily work out but small footprint and Platinum in Marriott is sufficient for my needs. And rather not stump out c£1,000 of mattress runs 😀

      • meta says:

        I’m doing it in February, but numbers worked for me as I have a few nights from last year which rolled over. Together with Amex £100 off offer, it will cost me £250 all in. In the process I’ll get 2 free nights in cat 1-4 (1 for completing brand explorer and 1 for 30 nights). I plan to use it at Park Hyatt Istanbul where night in August is £200+.

        • Pangolin says:

          @meta That’s a great deal! I had a booking at Andaz Munich to use the Amex offer but lockdown got in the way.

      • Pangolin says:

        @YC I was thinking of doing the 15 nights in a Hyatt Place in Dubai during February, so it could work out a bit cheaper.

        Total accommodation cost (breakfast is included) is about 3,500 AED (€800 or £715).

        It’s not simply a mattress run as I’ve been remote working since March and I’d normally go away for a few weeks’ winter sun in any case (I’ll still be working and earning money while I’m out there). Two birds, one stone, as they say 🙂

    • Harry T says:

      I was thinking about it but there isn’t a Hyatt near me and I am not optimistic about being able to even travel domestically in February, given the current restrictions.

      I also think Hyatt’s footprint doesn’t work for me as well as Marriott’s does, and I’m MB Titanium already. It’s also very hard to earn Hyatt points in the UK, so arbitrage opportunities would be limited and I’d probably just have to pay cash, which makes using Prive rates sensible – and these confer some of the benefits of Globalist anyway.

      There are some very nice Park Hyatts about though…

      • Pangolin says:

        @Harry T The thing that got me thinking about Hyatt it is the fact that:

        (a) Marriott still have no promo running, unlike Hilton and Hyatt

        (b) World + Dog seem to have got targeted offers from Marriott in the absence of (a), except yours truly, of course

        (c) Marriott is an outlier in that so far they’ve announced nothing for 2021 to make earning status for 2022 easier (cf. Hilton and Hyatt)

        Given how bad the coronavirus situation is, in the US and Europe, you’d think Sorenson and his minions would eventually wake up and smell the coffee, and realise that 2021 is going to be far from a normal year. But this is Marriott we’re talking about here 🙄

        I guess I just don’t feel like committing more stays to Marriott until they’ve either announced a worthwhile promo or given me some decent targeted offer. The 15 nights from the Amex card is already in my 2021 stats, though.

        • Tariq says:

          Same, I have two full week stays booked with both Marriott and Hilton for next week and week after. About to cancel the Marriott option unless a promotion (full or targeted) turns up today or tomorrow.

        • Harry T says:

          I hear you. I have also received no targeted offers at all. I think Marriott Bonvoy will assess the impact of their competitors’ promotions and elite status extensions/incentives before wading in. I’m disappointed but their slow response but content to wait as I can’t travel at present. I would really like them to extend the HJH rate.

          • Harry T says:

            by*

          • YC says:

            Hyatt also have a healthcare rate. If ur not starting scratch, putting nights to hyatt makes sense especially with current promos. But no travel till Easter (and having doubts if things will be much better by then). I am also hopeful marriott will halve requirements soon to follow hyatt/hilton

    • Harry T says:

      @YC I thought the Hyatt healthcare rate didn’t earn points or elite night credits though?

      • YC says:

        Ah that’s worth bearing in mind. I have not booked it before and assumed it worked as per marriott! However, can’t find in their T&Cs ineligibility but other travel blogs have reported this. But they have extended this rate to Sept21 which is good news

  • Ian M says:

    Great review thanks. I’ve been looking at Zanzibar the last week and considering the Park Hyatt, so the timing is great.

    What were the Covid rules/restrictions like in the hotel? Are face masks compulsory everywhere in the hotel other than your room?

    • @PeckishPassport says:

      At the hotel, the following COVID safety measures were in place:

       All staff/personnel wearing a mask
       Temperature check at entrance, hand-sanitizer and masks placed everywhere at the hotel
       Housekeeping and turn-down service limited per stay unless specifically requested at check-in

      Masks were required in all the common indoor areas of hotel. However, this is strictly a hotel policy. Overall, Tanzania’s government does not mandate the wearing of a mask at all.

  • B says:

    The resort and location look gorgeous. As a westerner, is it safe to visit though? In my mind, Zanzibar is grouped with Mombasa and Nairobi — with the ever-present threat of an Islamic terror cell shooting up a western resort, and making an example of anyone with a US/British/Australian passport. Perhaps just paranoia?

    • Flyerwoof says:

      @B Zanzibar is extremely tourist friendly. Everywhere you go here from the flight, to the food market in town to the many many hotels and resorts, all are full of westerners. Zanzibaris understand the importance of tourism for their economy. Yes, it is a predominantly Muslim island and when in public you should be mindful of this (eg cover shoulders etc), but I personally wouldn’t dismiss taking a trip here due to threat of terrorism. I have found myself feeling much more on edge re safety in places like Paris than Zanzibar. Others may have different views but that is mine.

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