Maximise your Avios, air miles and hotel points

The HfP chat thread – Tuesday 19th January

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We have decided to run this daily chat thread on Head for Points during the coronavirus outbreak.

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Comments (203)

  • IF1 says:

    Anyone with a platinum charge card not seeing the £175 offer? Have had no new offers for months

    Could this £175 offer also be why no retention offers were given out recently for people calling to cancel?

    • Sina says:

      I think you can ask them to manually add this for you! Last Waitrose offer was added for mecby brighton.

    • Iris says:

      Shame. Cancelled on Sunday and they could have said an excellent offer is coming up. Anyway, good luck to the ones who got it.

  • Sina says:

    I have a Lloyds account, how many transactions should I do on my card to get offers? So far nothing after 2-3 months?!

  • Andrew says:

    A nice chunky £175 100% credit for Platinum to spend at Waitrose, Harvey Nics, Selfridges or Deliveroo. Until July, so the shops might even be open by then.

    • Anon says:

      All of which are overpriced shops

      • The Original David says:

        If it’s 100% back, “overpriced” doesn’t really matter. Also not convinced Deliveroo is an overpriced shop, or even a “shop” at all…

        • Crafty says:

          Our average takeaway for two has gone up from c.£25 to c.£40 since my wife started defaulting to Deliveroo…

          • Amit says:

            There does appear to be a mark up for some places compared to going directly with deliveroo, just eat etc

          • Alex says:

            Deliveroo take such a high commission, 30% ish that majority of restaurants increase their menu item costs in-order to cover this. Technically against their T&C but they don’t have time to check. Better off calling direct to see if they do delivery themselves. Most places do and they appreciate it direct as it’s better for them and you

      • Dance-Ace-Base says:

        Deliveroo has Asda and Aldi and Shell, so many more options than a £16 bowl of pasta.

    • Andrew says:

      Thanks. Weekly shop being dekivered for free by Waitrose this evening, then. Bonus!

    • Oli says:

      The end date of the offer in July suggest this is THE (last) retention offer on Platinium for the next 6 months.

      • Andrew says:

        Yes that’s what I thought too. Which is a little silly of Amex if so, considering you could pocket this today and still cancel tomorrow. I still think some longer term changes are needed like a regular Netflix credit or something.

      • BJ says:

        Nope, calling gets you much better retention offers than this.

        • Andrew says:

          Nope, not for everyone. This is for everyone.

          • BJ says:

            Maybe, but if you have a history of referring genuine new customers to amex as opposed to just referring existing card holders for another I have found them to be very rewarding.

      • Craig says:

        I sort of think the same thing but being patient seems to have paid off, last calendar year I had around £510 of retention offers and 20k point from Platinum. The £510 is my calculation of the value not the amount, for example I only logged £80 for the Waitrose £100 offer and generally bought the 3 for £10 offers, there are some credits that I didn’t include at all because I wouldn’t have spent the money without the offer. Being pessimistic with this offer, £175 I value at £150 which covers three months of membership; on balance I’m prepared to be patient for a bit longer.

        • BJ says:

          Thanks to pandemic I am now an avios and honors millionaire (mostly HH tied up in future hotel reservations, but still). Thus, I wasn’t so much bothered by points and miles so I took a caashbaack card for a year which is working out very nicely 🙂

          • ankomonkey says:

            I’ll never make it to being a £ millionaire, so my miles/points balances are all I have to pose with!

          • BJ says:

            Most of what I have is the result of opportunities and circumstances, facilitated by a London home, my ex and current partner as opposed to my own expertise and career. Therefore I don’t seek much credit or derive much satisfaction from that. On the other hand, points and miles is a game, a hobby. I do like to do the best I can with it within the time I can devote to it. I was able to maintain a long term avios balance of 250-550k household but never more than that. Simply due to cancellations this past year my balance has exceed 1M for the first time. My Hilton balance rarely crept above a few hundred thousand due to earn and burn; this past year it too exceed 1M but mostly due to that card everybody is always on about.

    • James says:

      Also got this! Excellent from Amex.

    • Harry T says:

      Glad I waited a couple of weeks before ringing to cancel again then!

    • AY says:

      Received this also. With all the offers to date I think the card is looking pretty good value.

    • DJ says:

      Just checked my card, it is not showing up on my account. Though I only had the account since the 12th … and was told this is targeted offer when I phoned 🙁

    • OP says:

      Not showing up on my Platinum unfortunately (!) Won’t be thrilled if I miss out on this, didn’t get the Harrods offer either…

    • Crafty says:

      Amazing offer. Glad I was convinced out of cancelling when I called only yesterday (and I’m 35,000 points the better too).

      • Harry T says:

        Is that your first or second retention offer, Crafty?

        • Crafty says:

          Second in the household, but first on this instance of the card. (We had 20,000 on a previous Platinum, which was in my wife’s name.)

          I only took out the card in, i think, November.

          • Dance-Ace-Base says:

            Being offered nothing, after years of membership, is harder to take in good spirits when I keep hearing about people getting 50k points or 35k points and £400 here and £100 there. Trying to treat the decision to cancel purely economically but my inner child wants to shout it’s not fair and sulk in the corner.

          • Gruntfuttock says:

            Acquire and expire

  • Wollhouse says:

    My BAPP was up for renewal so I rang to cancel. They offered me 2.5 Avios for every £1 and returned the 3000 Avios they were about to claw back for my BA refunds from cancelled flights. Better than a kick in the teeth. Oh, and As I have been moaning about the appalling customer service from BA, thought it would be nice to have something really positive to add for a change! Someone on here highlighted that RBS were paying to move business accounts; I moved seamlessly to Starling, (got paid, THANK YOU!) and have needed to speak with customer service a few times for overseas transfers. Their customer service has been responsive, friendly and very helpful EVERY time. So, if you’re thinking of switching, they’ve been brilliant to date. Now… if only whoever’s in charge of Customer Service would go do a stint at BA….

    • Louise K says:

      I think I mentioned the RBS Business Switch.

      Prior to this I shifted most of my balance to Starling and agree about their excellent service, so when the switch came about, I was unable to then switch to Starling.

      Moved to TSB for the switch but still waiting on my incentive.

    • Alekun says:

      How long is the 2.5 per £ spend until?

  • Brian says:

    Where’s the Snoop post gone? Was going to give it a try to see if it was worth having.

  • krys_k says:

    Some help / advise please (apologies if this has been covered always in the daily chat thread, I tend to read just the articles). I need to travel to Poland for work next week. It’s to close a deal with a quasi government agency and I need to be there in person. I looked at the UK governments approved list of roles that can travel and my line of work isn’t on it. But if my reading is correct that list is about jobs that don’t need to adhere to isolation and other rules rather than who can actually travel. And that the overarching rules is that one can travel for work. Is that correct? Thanks.

    • EvilDoctorK says:

      You need a legally permitted reason to leave your house ( work that needs to be done in person like you say would I believe be that ) .. That’s the restriction basically as I understand it in law .. once you have a legally valid reason to leave your house then there is no law saying you can’t go to Poland provided you adhere to all the restrictions regarding testing/isolation thereafter .. carrying some evidence of the business probably advisable if challenged but not sure you’d be likely to be asked.

      https://www.gov.uk/guidance/national-lockdown-stay-at-home#international-travel

    • memesweeper says:

      Any legitimate business travel is allowed.

      You likely will be stuck with quarantine restrictions on return though. My friends, just returned from a foreign buying trip, have had the police to their door to check on them. That wasn’t happening to anyone mid 2020 AFAIK.

      • krys_k says:

        Thanks for replies. My trip is legitimate and I don’t mind isolating when I get back. Did it twice already last year!

        • Paul says:

          Good on you. Too many people not prepared to accept the requirements asked of them afterwards when returning home if they decide to travel overseas. Yours sounds legitimate and you’ll do what is asked if you decide to go – what is so hard about that for others not to grasp???

      • TGLoyalty says:

        It was happening but its random.

        Also depends on destination more stories of those coming back from South Africa getting knocks on the door.

      • kitten says:

        quarantine and now covid test required before you would get on the plane back.

    • Maciek says:

      you will be required to quarantine on arrival in Poland (10 days). They take your details and ask for the address you’re going to be staying at when crossing the border – you give the details directly to the border police (it’s been quite a zoo at WAW on Sunday). You then get a text advising you that you are quarantined and can’t leave your home/hotel room and you can expect police to call you/pay you a visit to verify your whereabouts.

      • krys_k says:

        Got it. Thanks.

      • Phil says:

        Yep my Parents-in-Law live in Torun and have seen the police doing lots of spot checks and people who are supposed to be in-quarantine.

    • stevenhp1987 says:

      Your main problem is that hotels are closed completely (even for business) until at least January 31st in Poland.

      Some hotels are open in breach of the regulations (much like some gyms did here).

  • Dave says:

    Was it today BA were announcing the replacement for Clubcard link up?

  • Andrew says:

    On a case by case basis, with seemingly no logic but there must be some. Some people get something, many don’t. Ring and ask.

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