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The Government’s hotel quarantine booking portal is now live

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The Government has launched its hotel quarantine booking portal this afternoon.

Unsurprisingly, it isn’t functioning and the ability to book has been temporarily withdrawn …..

There is some interesting information on it – take a look.

Will anyone get the Britannia Hotel at Gatwick?!

As we know, the only people who can fly to England if they have been in a ‘red list’ country in the previous 10 days are:

  • a British national
  • an Irish national
  • anyone with residence rights in the UK

These people must:

  • quarantine for 10 days in a managed quarantine hotel
  • take a coronavirus test on or before day 2 and on or after day 8 of quarantining

This is what I didn’t know

The number of arrival airports is restricted. You can only fly into:

  • Heathrow Airport
  • Gatwick Airport
  • London City Airport
  • Birmingham Airport
  • Farnborough Airfield

It is amusing that Farnborough has been added for the benefit of private jet users, but there is nothing any nearer the Scottish border than Birmingham.

Your airline will be held responsible if they fly you to any other UK airport if you have been in a ‘red list’ country in the previous 10 days, even if you are flying from elsewhere.

The quarantine price is not fixed at £1,750 per person

There is a sliding scale for multiple adults and children:

  • £1,750 for 11 nights for one adult
  • £650 per additional adult or child over 12
  • £325 per child aged 5-12

The package includes the costs of transport from the port of arrival to the designated hotel, food, accommodation, security, other essential services and testing.

How does quarantine work?

It sounds like fun:

  • You are not allowed to upgrade your hotel room or to specify any sort of floor or view (the Government is only paying £30 per night to the hotels, plus £20 for meals, so don’t expect a suite!)
  • Connecting rooms for families will be ‘prioritised’ but not guaranteed
  • No visitors are allowed except for care or medical reasons
  • Food deliveries are allowed but hotels are not obliged to deliver them to your room immediately
  • You cannot leave your room for any purpose. A request to take exercise does not need to be met.

You can find out – but not yet book, because it isn’t working properly – on the Government website here.

Comments (172)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • J says:

    I’d like to visit friends and family in the UK – but I won’t because I would only endure this if it was some dire emergency – so in this respect for discouraging travel it works.

    • Super Secret Stuff says:

      Until summer comes around and you can wait 10 days on a beach in Spain 😂

    • marcw says:

      All these measures, including pre-departure testing, are there to discourage travel.

    • Joe says:

      You could always spend 10 days in 3rd country before travelling on.

    • Bazza says:

      With or without this you should not be visiting anyone! Has it not been made clear enough or are you one of the forever confused?

    • Track says:

      You know the attitude from Scotland: “do not travel here.”

  • Anna says:

    It sounds similar to the 90s when we used to book holidays from Teletext and if you wanted it a few quid cheaper you opted for “allocation on arrival” where you didn’t actually know which hotel you were staying in until you got there! Our experiences ranged from pretty fabulous (4* All Inclusive in the Bahamas) to dismal (Half Board in Tunisia). You haven’t lived until you’ve flown to the Maldives with (now defunct) Air Tours, I can tell you 😂

    • bafan says:

      I’m 28, and I remember going to Florida on one of those when I was MAYBE 4 / 5 years old. It was a dire hotel though. I think we came back early because the ventilation system was giving my brother asthma attacks lol.

      • Lady London says:

        Yes. Lots of mold in Florida. Always seems like you have to choose between the smell of pool chemicals or mould in some of the hotels that turn out to be older.

    • Kevin C says:

      I had an allocation on arrival holiday where we were put up in a place attached to a petrol station in the outskirts of Faliraki. Didn’t do it again after that.

    • Yuff says:

      Only did it once in the early 90’s and did not enjoy the coach trip and people getting off in nice hotels, however landed on our feet in a nice 4* hotel in Limassol and it got even better when they were fully booked the 2nd week and said would you like to go to Ayia Napa in our sister hotel on full board( we were HB)
      We’d only paid £175 incl flights, didn’t tell guests in the 2nd hotel how much we’d paid when they said they were paying £2.5k each for the week…..😀

    • Cquadphil says:

      I remember in my twenty’s going for one to Crete. Arrived at night no idea, was a few days before we worked out what the town was even called. Had a great time though.

  • Richard G says:

    I can’t wait to see pictures of the food…

    That aside, no way could I do this. Not being able to exercise properly for 10 days would ruin me mentally.

    • Bazza says:

      Clearly a man of very weak will power.

    • ChrisW says:

      By 5pm on Monday I predict Daily Mail will have pictures of the food with the first wave of complaints. Think about it – the hotel quarantine guests have nothing but time for 10 days. Plenty of opportunities to tweet images of depressing food.

      • Lady London says:

        And “my kid was assaulted because they couldn’t give us adjoining rooms”

        Cue massive expensive court case for compensation resulting in settlement from the public purse.

        The Daily Mirror awaits.

  • Dr Lee says:

    And the legislation for this has yet to make an appearance!

    • Anna says:

      I’m wondering if they’ll use current isolation/quarantine regulations as these already cover hotels. It’s well established that they can’t lock people in rooms or even prevent them leaving the hotels so there’d be no point in legislating for that.

  • coolguycp1 says:

    Still confused about the rules in Scotland, if I travel to a non-red international destination from a Scotland airport for an essential reason and fly back to Scotland via LHR, do I have to quarantine at home (in Scotland) or will I be asked to quarantine in the hotel as soon as I reach Scotland?

    • BP says:

      Hotel quarantine in Scotland. Book seperate flights or travel to Scotland by train and you can likely bypass the control completely.

      • kitten says:

        quarantine for non-red?

        • Colin MacKinnon says:

          Yep.

          The theory goes: we have mutations, and with some of them the vaccine may not work.

          If we let everyone in, the standard ubiquitous strain – which the vaccine can handle – might not be the Kent one, which has replaced the Chinese one.

          If a potent strain comes in from overseas, and starts to get established, we may not find it in amongst all the infection we currently have. Think: you can’t spot a new tree in a forest.

          If, with the vaccine, we can drive the current infection rate right down, then any new “tree” will be standing in a desert! So it can be easily spotted. As has happened in Melbourne.

          Even if that “tree” is a self-mutation, like the Kent one was.

          So Nicola wants to plan ahead, whereas Boris is reacting – late – to circumstances.

  • KKC says:

    Whilst it’s obvious a certain percentage of the ‘profit’ will have to go toward paying for security, testing etc, I suspect that a good percentage of the excess funds will go to the company that built the website and, quite possibly, will get a commission for every booking. I wonder if we’ll ever learn who got the contract, what they’re earning from it and what their ‘relationship’ with Government is! Of course, the web site is still not live and is still showing the same banner as yesterday claiming it will be online “later today” ….!

    • SG says:

      Accommodation is booked through through a travel management firm, CTM North, based in Bradford. They are providing the booking portal that still doesn’t work on the Friday before the first Britannia inmates, sorry travellers, arrive on Monday.

    • kitten says:

      Ah, but at least they can say they “launched it” even if the website is still not functional.

  • Neil Spellings says:

    What other “ports of entry” like ferry ports, Eurostar etc? One could easily have travelled to a red zone country then hop over the channel that way.

    Will ferry companies start checking original departure points? Or will Border Force start checking everyone(or a sample) and start issuing the fines then bussing people to airport quarantine hotels?

    • Olly says:

      I don’t think it will be fines for people caught circumventing the rules. “Go to jail, do not pass Go, do not collect two hundred. See you in a decade” If they’re not seen to come down hard, certain type of people will be on to it, including a few from here by the looks of it. But mainly YouTube influencers and the like in the news recently, who by their very nature might influence others to do it.

      • Anna says:

        Former DPP Keir Starmer doesn’t agree with you, publicly stated that it’s unlikely anyone would get prison time for breaching any of this. Also sentencing is down to the courts, not the government. I’m not condoning rule-breaking, just being realistic.

    • meta says:

      The onus is on carrier to check. There will be fines for airlines and other transport companies if someone is found out to be in breach.

  • L Allen says:

    Being taken back to the airport you arrived at could prove very annoying, especially if the designated hotel is actually closer to your home. I’d rather pay for a taxi from the hotel than sell a kidney to pay for any taxi based at an airport.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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