easyJet’s controversial new cabin bag policy is now live

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• Pangolin says:

  15 Feb15 February 12:49

  Isn’t this policy likely to create weight and balance issues?

• ken says:

  15 Feb15 February 13:34

  “the lockers in the rear half of the plane will be empty”

  No – they will have laptop bags & small sized bags.
  They need to fit under the seat, not be carried there.

• Lynda says:

  15 Feb15 February 14:58

  What happens if i get the hands free but i have medication & equipment which i HAVE to have with me on board? And has to be kept ar a certain temp otherwise will render it unuseable?

  • bill says:

    15 Feb15 February 15:18

    I have purchased hands free in the past. at that time you were given a Three branded tote bag into wich you could place items to be carried within the cabin. So my advice would be, take a similar small bag in case they are handing out tote bags

  • Jody says:

    15 Feb15 February 15:25

    I have the same issue, and my medical equipment will not fit in the hands free bag, so needs to be in a proper hand luggage sized bag. It does say on their website that you can carry medical equipment for free and it doesn’t count as part of the baggage allowance, however, I really don’t fancy that ‘discussion’ at the airport.

    As an aside, I presume it will say something on your boarding pass as to whether you are allowed a cabin bag or not? I get free seats due to my medical requirements, and looking at my bookings it looks like a couple of these have been put in the seats that say an additional cabin bag is included. However, my booking also says I don’t have an additional cabin bag included! So I presume there must be something on the boarding pass to say you are allowed it?

    I don’t know whether to phone ahead of time or not regarding my medical equipment, I have letters from the hospital about it. I know I can have a discussion about it at the gate, but it’s kind of personal equipment that I really don’t feel comfortable discussing where anyone could overhear.

    I really wish they’d done the decent thing and allowed all bookings that had already been made before the new policy came in retain their original terms, which included the large cabin bag, and the new policy to be for new bookings after that date.

• Wilfred greaves says:

  15 Feb15 February 15:16

  I have a flight booked with Easyjet and if this is going to be there bag policy it will be the last i will go back to Jet2

  • The Savage Squirrel says:

    15 Feb15 February 21:07

    Yep. They offer a basic service as you’d expect from a LCC, but I’ve never had the feeling I’ve been shafted by them or treated unfairly, and that’s in sharp contrast to the other LCCs, so I now actively look to fly with them short haul.

  • Harry T says:

    15 Feb15 February 22:09

    Jet2 have been brilliant for refunds and they also helped pay for a suitcase replacement.

• Thomas rush says:

  15 Feb15 February 17:59

  More pointlessness.. Ridiculous rules that achieve nothing. This pandemic has turned everyone insane

• Yorkieflyer says:

  15 Feb15 February 18:19

  I have a few legacy bookings and have emails saying I have hands free FOC but not wholly clear whether I get the small cabin bag too? It’s implied….

• Al says:

  15 Feb15 February 19:09

  I am getting upset with EasyJet. Few times they have changed my daytime flight to late evening one, which means I cannot use public transport and have to pay for expensive taxi. They give me an option to Manage my booking and change to different date and time and then want to charge me extra £146 for it. I have written to them, they don’t bother to reply. As for the new size cabin bagage, I have a problem finding a reasonably priced supplier for the case of the new size. There are very few on the market and most of them very expensive. I have booked my flight well before February 21. Sadly they now cancelled my flight……again.

• Kevin latchem says:

  15 Feb15 February 19:39

  Regarding the new hand luggage rule easyjet has enforced..What if there was an emergency and everyone had to get out of plane quick would it not slow down the exit of passengers trampling across seats feet getting caught up
  in luggage straps there’s hardly any leg room anyway!!! . I can imagine some picking up there bags as there right in front of them slowing down everyone’s exit sliding down the chute Is this really a good move is it not a safety hazzard. A risk assement would tell you to put luggage in bins above to lower the risk of danger surley.????

  • Bagoly says:

    16 Feb16 February 22:18

    The idea is that the (small!) bags are wedged *under* the seat in front (which has a bar so they don’t slide forward). None are allowed in the emergency exit rows, so any bag would be obstructing at most two people.
    What did surprise me in the US a few years ago was that they do allow bags under the seat in front in the emergency exit rows (which are much wider than in Europe).

This article is closed to new comments. Feel free to ask your question in the HfP forums.