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The HfP chat thread – Tuesday 13th April

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We are running this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind.  At this tricky time, and given that many of you are at home, we want the HfP community to have a place to chat.

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Comments (288)

  • Andrew says:

    Looks like Tesco and Sainsbury’s are getting ready to go head to head with card linked opportunities.

    Sainsbury’s, as previously mentioned on here with their Nectar App, and Tesco linking up with provider Fidel and the unmentionables.

    • Bill says:

      Speak English man

      • Lord Doncaster says:

        It’s the Queen’s English 😂 You should see how some roughians write on Facebook these days…

      • Peter K says:

        It doesn’t take much digging to understand the comment. The fact you personally don’t understand it doesn’t mean the original comment itself has a problem.

    • Lord Doncaster says:

      Interesting

    • ChrisA says:

      Any more detail/info on this, Andrew?

      • Andrew says:

        Launches tomorrow apparently.

        No indication of the returns or withdrawable currency.

        Either way I need to get my parents credit card details on my account, they are big Tesco shoppers.

    • Fred S says:

      Is this the 8.8 that’s all of a sudden showing with a link to nowhere?

  • Bill says:

    Have any fellow offshore readers investigated the process for returning to the Channel Islands or IOM via the UK ? When arriving in the UK is it permitted to not enter isolation and immediately leave the UK to travel onwards to one of the islands?

    • Tracey says:

      My understanding is that anyone not resident in the UK can transit through it. You only need to be in isolation for the time you are in the UK. It is only UK residents that can only leave for permitted reasons.

  • mark2 says:

    I just chased my Nectar points for spending £400 on a new Sainsbury’s credit card.
    Apparently you get them 60 days after the end of the two month qualification period.

    • FFoxSake says:

      So effectively no bonus until 4 months after card activation no matter how quickly you hit the £400 target. Thanks for the data point.

    • Keely says:

      Good to know thanks , been on my to do list to call !

  • Jody says:

    Referral info: I referred my husband on Saturday from my gold card for a gold card for him. Referral points were showing the next day, and his card arrived today. He activated card, then sent me a referral link so I could open a BA Premium (not had one in over two years, so unlike our gold cards, which we just refer each other for every few months, I will be eligible for the bonus if I meet the spend requirement, which I will).

    I know someone on here was struggling referring from a new card the other day (can’t remember which card it was), but neither of us had problems, so maybe a problem with their online account?

    • Reney says:

      I applied on Thursday and so sign of the card yet, We did get someone else’ post thou…

    • YC says:

      Issues seems to be if new card is Platinum. If anyone recently have a new plat and can confirm referral option is available that would be handy

      • Aston100 says:

        4 days after receiving and activating a first Plat, the ability to refer finally appeared.
        However, this was broken and later in the day the link / option to refer someone disappeared.
        On the 5th day, it returned again, and this time it actually worked.
        On the 6th day, 24k points posted for the previous day referral.
        On the 7th day he rested.

        • Chris Heyes says:

          Aston100 And the world was Curved until the Revolutionaries came forth (or was it 5th) he then Bendy-ed it until the world became round
          Eventually Beardy was born and the world was in turmoil

        • YC says:

          Cheers – seems like time heals all. We can be an impatient bunch when it comes to points 🙂

  • ant says:

    I might have missed this but i just requested a refund ONLINE for an avios booking online and got an email confirming that refund will be processed. The booking was a standard RFS and the flight had moved from Gatwick to Heathrow.
    Didn’t think it was possible to request a refund for an avios booking online.
    “Your refund will be paid directly to the original form of payment used to make this booking. Avios are refunded to the Frequent Flyer account used.”

  • trader363 says:

    Like many of you, I’ve been using beardy to pay Che directly (for around 4 months). I always expected Che to clock on considering it was large amounts every day but they didn’t

    In fact, beardy are KYC’ing me asking what the payments to Che are for. If i’m honest with them, do you think they would backdate cash advance charges?

    I’d like to keep my beardy card if possible and have obv stopped this route the moment I received the letter today.

    p.s. I won’t disclose the amounts but what I will say is that I have a large credit limit in comparison to most here and I am genuinely surprised this day didn’t come sooner. . . Maybe we should be querying beardy’s lack of controls!

    • Secret Squirrel says:

      If you disclose what you have been doing they won’t charge you cash advance fees, that is down to the MCC code used when you made the transactions. You must of been putting a lot through as most have been doing this for a few years atleast.

      • Secret Squirrel says:

        @trader363:
        We’re you putting some day to day spending as well as chunks to Che? This sometimes can mix up the spend transactions which keep you on the safe side.

    • Sal says:

      What is che?

    • trader363 says:

      So I was doing this for a couple of years but then stopped for around 2 years when Mr Che asked me to stop via support chat. I got brave and started again a few months ago (as I was aspiring for ANA First and had already dump’d my VS miles to HH last year so was on zero again)

      • Secret Squirrel says:

        Once your “on their radar” it’s best to go slow & low after a break. They probably marked your account for activity tracking with high amounts used. It’s a warning to us all who dabble!

      • Raveon says:

        Does Beardy not charge a cash advance fee for topping up che?

    • Genghis says:

      Good luck. Beardy AML team is atrocious.

      • Roberto says:

        +1 I had the full run around myself ..they wanted everything regarding all types of financial information, proof of funds and why transactions were warranted etc.

      • Lev441 says:

        I got £100 out of their AML incompetence a year ago… so I count that as a win for not being able to use the card for 2 months..

  • Clive says:

    Can someone please remind me when using a Virgin CC voucher do I only need reward availability in the class I want to book into. So if availability showing in UC but none in PE I could pay the PE fare and upgrade?

    • Travel Strong says:

      Yes, but all over the phone of course (not possible to self serve online with voucher)

  • Mike says:

    Any recourse when an OTA (Mytrip/GotoGate Swedish firm) refunds a trip without permission?

    Airline cancelled flights last year, I received an email from the OTA to either accept updated itinerary, refund or if I did nothing within 5 days the itinerary would remain “as is”.

    I did the latter. Further, I contacted the airline and they removed the confirmed segments and added a comment to not refund and wait for my contact.

    Calling to rebook, I find out that two weeks ago OTA has refunded it anyway-no monies received. Airline agent was surprised it had been refunded when it says not to.

    I’m really peeved over this as the carrier has a very flex policy (any flight with seats) and the ticket is worth circa £500 from the £100 I paid. I paid for the ticket on their UK site, in £ on a UK Amex Credit.

    • Lady London says:

      @Mike – replied to you on page 6.

      Courtesy of the random reply repositioners present here on WordPress. I can’t believe WordPress caching refresh is being allowed to lose the link to a post being replied to in only 30 seconds but there it is. Literally.

    • ChrisC says:

      Which airline was this?

      Generally they don’t touch bookings made via an OTA so I’m surprised that they did anything at all to it let alone added notes to the PNR. Notes that it was unlikely the OTA even saw.

      When you buy via an OTA you have to follow their policies. The airline may be ultra flexible but the OTA will only give you that in return for paying their change and other fees.

      That’s why it’s usually best to book direct with the airline.

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