Maximise your Avios, air miles and hotel points

The HfP chat thread – Tuesday 15th June

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We are running this daily chat thread on Head for Points during the coronavirus outbreak.

Historically, the daily ‘Bits’ articles were the de facto repository for random comments and questions.  With the news flow being lighter, we are running fewer ‘Bits’ articles.

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Comments (417)

  • kitten says:

    Eurostar if anyone’s interested has made trains available to book as far ahead as 10 May 2022 (Paris) now.

  • kpk1981 says:

    What a day!!! My BAPP had £12k added to it in one day due to a glitch with a coffee subscription (4000 x £4 payments – IT glitch taking one payment per minute!) As a result my careful planning to get my 2-4-1 in September has been hit as it has triggered. Once the refunds hit can I ask Amex to delay/re-issue the 2-4-1? Has anyone had any experience doing this.

    • AJA says:

      Ouch! Normally once the 2-4-1 is issued that’s it but in this case I think it’s worth asking Amex.

    • kpk1981 says:

      Interesting side note – learnt that Amex systems can only show 1000 transactions and even the CS staff can only see 1000 as well!!!

    • TGLoyalty says:

      I’m shocked the card wasn’t blocked by amex after the first handful.

    • Toby says:

      Woah that’s wild. Agree that in normal circumstances they can’t do anything, but maybe if you point out their system should have blocked this, they may be able to do something. If they don’t, maybe ask for the fee to be refunded as a gesture of goodwill? Then chalk it up to experience

    • ChrisC says:

      You should definitely get Amex to hold back on all of these transactions which they need to eliminate from your account and just credit back.

      You shouldn’t be out a voucher for a problem that wasn’t of your making.

  • Jon says:

    I called Amex today to chase up x2 missing Economist credits for subs taken out via Rob’s link on 8 June. They said that they are aware of the issue Rob reported recently and that we would have to wait up to 90 days for the credits to appear.

    • Sam says:

      Same response I got. Got a copy paste from the agent from a script about it so looks like it’s going to happen.

    • Guernsey Globetrotter says:

      Economist data point from today- took out £179 digital sub which returns 15,000 avios and the £45 Amex cash back was also triggered immediately so it seems all working as intended for new subs now! Hopefully also bodes well for your credit, albeit annoying if you have to wait…

  • Kyriakos says:

    Apparently, the new Hampton by Hilton Torquay is not eligible for the AMEX Hilton to spend £200 to save £50 offer. Perhaps the only UK Hilton hotel that is not on the participating list. I asked AMEX why and they said they get the offers months in advance and as the hotel is new that’s probably why.
    If anyone visited the hotel and paid with AMEX did you got the cashback by any chance?
    I wonder if it worth paying with AMEX in the hope that I will somehow get cashback or pay with points that with existing purchasing points 100% offer comes up £40 cheaper than full price.

    • Rob says:

      Amex needs to have the merchant code on file. Same issue with the new London Hyatt Place and the Amex cashback deal.

      • Kyriakos says:

        Thank you Rob for confirming the cashback won’t work here!

    • Yorkshire rich says:

      I remember someone telling me HGI snowdonia wasn’t, I’ve just used it for cardiff

  • BuildBackBetter says:

    Minicabit- a taxi aggregator is in shop small.

  • Gothbe says:

    I have a uk economy reward flight. What is the charge for changing to a business reward flight. Does this require a call or can it be done online?

    • David D says:

      The short, snarky answer is that it depends.

      Though, to be able to answer or have someone be able to direct you to the information, the questions are: Who are you flying with? Where are you flying from and to? When are you flying? How many passengers (adults and/or children)? Have you used any vouchers?

      • Gothbe says:

        Sorry should have said BA between belfast city and Lhr. 2 x reward flights. Outbound leg is economy and return leg is business. Want to upgrade the outbound

  • Luke says:

    How strict are Amex on their sign up bonus restrictions? If I’ve had a gold card within the last year and apply for the platinum, are their systems accurate enough to pick that up? (Maybe I’ve been a VA+ card holder for too long and have gotten used to terrible IT systems…)

    • HeadingForNoPoints says:

      I had a BAPP bonus come through despite closing another BAPP 12 months prior, this was in early 2020

    • Harry T says:

      The odds are not in your favour.

      • Rob says:

        Strict to the day BUT they do not always spot your earlier applications.

  • Ollie says:

    GWR now showing that Pullman services have restarted, albeit on a limited timetable and with no bookings (not even for First Class passengers). Not sure what that achieves, other than a queue of people clamouring to get the invariably restricted availability.
    Anyway, good to see that they’re coming back and I hope to give Pullman a try soon. https://www.gwr.com/travelling-with-us/pullman-dining

    • Jay-Marc says:

      According to a reviewer of the first resumed service he was the only person dining but there is no publicity yet. It is now priced at £25 for two courses and £30 for three.

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