Maximise your Avios, air miles and hotel points

The HfP chat thread – Friday 18th June

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We are running this daily chat thread on Head for Points during the coronavirus outbreak.

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Comments (314)

  • Anna says:

    https://news.sky.com/story/euro-2020-government-hints-vips-could-get-covid-quarantine-rules-exemption-for-wembley-final-amid-uefa-talks-12335491

    If this goes ahead, surely the current position on Amber countries for the rest of us will become untenable?!

    • Callum says:

      Perhaps in an alternante reality where the wealthy and VIPs don’t routinely get special treatment!

      There was a huge backlash when Australia let loads of people in for the tennis, nothing happened. And that was far worse than making taking a foreign holiday a bit annoying – Australian citizens were (and are) being stopped from entering their home country full stop.

      • Dubious says:

        They’re not being stopped – it’s a matter of capacity per day.

        • WaynedP says:

          Same end result .. blocked.

          Australian authorities have twice denied my brother permission to fly to SA to bury our father at a funeral that my dementia-adled mother can still benefit from, and to move her into a dedicated facility and pack up and sell my parents’ former home, despite letters from religious Minister confirming funeral, our mother’s GP and her neurologist confirming her health needs and from care-home operator confirming limited window for keeping a space open for her.

          Zero compassion, meanwhile business people with tenuous promises of economy boosting contracts and fatuous celebrities pandering to their mindless Insta-fanbase are allowed to come and go at whim.

          • Lady London says:

            Well said @Wayne P. +100,000. Sorry for all this stress to your family.

            You just summed up the craven corruption of these decisions about sports people, government ministers, the wealthy, and “celebrities” when ordinary people are being denied their liberty in circumstances which should dictate that any liberty that is available to be given, should be given on compassionate grounds.

          • John says:

            If he is prepared to stay in SA for a while (which may be the case anyway as no guarantee of getting a return flight) he should say that he is moving country and permission will be granted

          • John says:

            Also the other way out is to go via NZ, though it is illegal under aus law but may be easier to fight later under the compassionate exemption

          • WaynedP says:

            Thanks @LL. Can deal with it most of the time, just sometimes the frustration bubbles up.

            @John, thanks for suggestions. My brother’s employer’s not so sympathetic. Already a stretch to allow 10 days in SA + a day’s travel at either end, plus 14 days mandatory hotel quarantine. Also, he hasn’t done himself any favours by not applying for Oz citizenship despite being a tax-payer and property owner there for about 15 years. Don’t ask me why. Anything he does that sails close to the wind could get him deported if found out.

    • TGLoyalty says:

      There is already an exemption for individuals returning from or coming over for high investment business meetings.

      They can go to the business meetings / return to the office etc

      • Anna says:

        This is for a sporting event though?!

        • meta says:

          But in all seriousness, what is the general public going to do if they do allow them?

        • Doommonger says:

          There’s not much the general populace can do, who will you guys be supporting tonight?

          Doomey

        • TGLoyalty says:

          A sporting event that brings in multi millions and they were directly part of making that happen … yes business at its core.

          • GaryE says:

            UEFA have told the government if they don’t let the VIPs in then the semi finals and final will be moved to Budapest were there are no restrictions

        • Doommonger says:

          Enjoy the game, who will your clan be supporting tonight?
          Doomey

        • Bill says:

          GOVE AND PORTUGAL

  • TGLoyalty says:

    Reports a 787 Dreamliner had a nose gear collapse this morning at Heathrow…damage doesn’t look too good

  • Paul Pogba says:

    G-ZBJB (BA 787-8) has suffered a nose landing gear collapse at LHR. Boeing don’t make them like they used to.

    • Tim says:

      Extremely unlikely to be a Boeing problem 8.2yrs after delivery. Most likely a maintenance mistake. Both pilots and engineers were on board, which would imply that the engineers were taking the aircraft from the pilots in a ‘shut down’ state, and were doing some kind of work or tests to it.

      • AJA says:

        It was a freight flight, gear collapsed as cargo was being loaded. See link to FT in my other post

        • Tim says:

          Gear doesn’t just collapse as being loaded. Pallets weigh maximum of 4.5T each. The nose gear sustains 20x that on landing. Maintenance were onboard and most likely will have forgotten to use the appropriate bypass pin, or put it in the wrong place, for this to happen.

          • The cyclist says:

            Probably a Gangle pin or a Spodrod I’d expect

          • Nick says:

            Correct. They were trying to fix a gear issue but didn’t lock it in place properly, so it collapsed. Thankfully no one was under it at the time.

  • Colin MacKinnon says:

    Isle of Man – any recommendations for a short break hotel?

    Never been, but did edit the very first Isle of Man stamp catalogue. So seen lots of pretty pictures of the sights!

    • Michael C says:

      Seacliffe Miniature Boutique

      Though plan B would be the excellent (new) Premier Inn right in the town centre, then spend the cash on all the restaurants along the Barbary Coast (quay).

    • Yorkie Aid says:

      The Palace Hotel and Casino (formerly the Hilton) has stunning views from the pool and hot tub across Douglas Bay. It’s a very pleasant walk along the prom into town too. I used to live a few doors along from it.

      • bill says:

        that place is falling down. i wouldnt suggest it to my worst enemy. lack of investment.

  • Paul says:

    So just checking the communal mind for options… needing to rebook cancelled and automatically rerouted Avios economy tickets, is it easier at the moment to just cancel online, hope voucher arrives soon, and rebook flight route I want (availability OK) rather than hold to speak to someone (over 2 hours with no joy yesterday)…?

    • Dubious says:

      Took about 40 minutes but managed to get through to someone yesterday to shift the date of a reward flight that had been cancelled. Was getting to the point of simply cancelling it but then an agent answered just in time.

      If you the flight is a little way off I’d say try calling them again.

    • ChrisC says:

      If you have the avios in your account then just rebook.

      You need to call to use a voucher containing avios though.

  • Sambe says:

    Are people having to phone up and complain to get the Economist £45? I understood it would be rectified automatically within 5 days of last Friday…

  • Paul says:

    Others have asked what people have negotiated when the Intercontinental O2 cancelled their reservation and dumped them with no alternative provisions and their refusal to adhere to their brand standards.

    I had 31 IC nights booked (33 including my ICO2 booking) and this may have been the reason why IHG have finally allowed a 6 month extension to my 241 weekend night certificate and Ambassador status. This frankly it was the minimum I felt acceptable and was agreed prior to the hotel sending out this (edited) garbage.

    Firstly, I would like to thank you for your email and for taking the time to share your feedback with us. As a Spire Elite Member and as one of our Ambassadors it is crucial for us to hear from you in order to improve our services…..
    It is very sadden to read about your disappointment and I do completely understand your frustration in this particular time…..
    Initially, our quarantine hotel operations were meant to last until 23rd June 2021, however the Government has extended this until further notice and we currently do not have a re-opening date. If you have other reservations at our property I will be pleased to assist you with those…..
    We would like to inform you that hotels are subject to local law in the market in which they operate. Therefore, government legislation and regulations supersede all hotel policies in these specific circumstances, including the right to cancel reservations.
    The new agreement signed with the Government will be until end of July and once again we will be notified with very short notice in case of another extension.
    We apologize for any inconvenience caused and look forward to resuming normal operations and welcoming our guests back at the appropriate time. I can promise you that our correspondence will be uploaded on your profile and it will be our pleasure to look after you in future.
    Kind regards
    Reception Supervisor

    What angers me is not that they are closed or that they have cancelled but that they lie pretending they have been commandeered by the government and that it is government regulations that have stopped them from following their brand standards.

    The Johnson incompetents can be blamed for a lot, but this lie from the hotel was ludicrous.

    • Dubious says:

      You could point out to them that the “new agreement signed with” means they are party to agreeing to the extention…

    • Blenz101 says:

      Plenty of other hotels open in London and you were given a refund.

      Hardly the biggest deal in the middle of a global pandemic that a hotel is closed and taking U.K. residents for quarantine purposes only.

      • meta says:

        Send both the IHG and IC a letter before action then book a comparable hotel and MCOL them. They are both UK companies and they should abide by the law. It’s a clear breach of contract. Contract hasn’t be frustrated by some force majeure. It’s their commercial decision to sign up to be a quarantine hotel.

        If people keep ignoring it, companies will continue such bad practice…

    • Lady London says:

      Send them back a very sympathetic note. cc to hotel. In 2nd paragraph tell them you are well aware of the fact that hotels in the UK, though not always hotels as pleasant as the O2, may choose to offer themselves as quarantine hotels. It is quite clear the O2 has voluntarily chosen to operate as a quarantine hotel and has signed a commercial contract for which they will receive valuable payments. Please correct your future correspondence so as to make clear the nature of this voluntary commercial agreement made by the hotel. The participation of the O2 was not in any way obliged by the Government

      As the O2 hotel has therefore chosen to dishonour my existing reservation in order to free themselves to take other business I request you IHG and the hotel to honour [policy] and existing hotel industry practice and provide me a hotel of at least equivalent standard and amenities ie ‘walk’ me. [give some indication of any other hotels esp IHG that might be suitable but make sure one that’s very expensive of another brand is included]. Based on any difference in amenities and extra transport costs I will [expect /softer/harder] an accompanying commercial gesture from you as this is very inconvenient as I had been looking forward to my stays [or other disappointed comment].
      Close it with whatever include an action request maybe 14 days?

      Check your t’s and c’s to see if they can actually do this. If it’s only force majeure exception then they can’t claim it’s that.

      Take lessons from @meta here anf maybe call hotel mgr in 2-3 days as well.

      • Lady London says:

        *Good heavens!! Wordpress did *not* lose the link of my reply above (took ages to type and that’s when it would normally lose the link) to the post I was replying to. Excellent! Looks like that Wordpress ‘feature’ may have been fixed.

  • Tiger says:

    What happens after you downgrade from Curve Metal? Do they send you a new card or can you use your existing Metal card, without Metal privileges of course?

    • Joe says:

      They send you a new plastic one!

    • Alex says:

      I opted to continue using the old metal card amending my subscription via chat and they agreed

      • Reney says:

        more environmentally friendly choice and cheaper for Curve to not send a new one

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