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Review: the Holiday Inn Express hotel at Luton Airport

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This is our review of the Holiday Inn Express at Luton Airport.

For reasons which will be revealed later this week, I have been spending a lot of time in UK airports recently. My tour started in Luton with an early morning flight, so an airport hotel seemed a sensible idea.

Having previously reviewed the new Courtyard by Marriott at Luton Airport we thought we would review the Holiday Inn Express, the closest hotel to the airport terminal.

The hotel website is here.

Review Holiday Inn Express hotel at Luton Airport

Location

As mentioned above, the Holiday Inn Express is the closest hotel to the airport terminal. It is still, however, a bit of a trudge along the main access road and underneath the taxiway connecting the terminal to the runway.

It is the first hotel you pass, by the roundabout. It is also next door to the Luton Signature private jet terminal which we have previously reviewed here.

Slightly annoyingly the main entrance is not on the roadside but around the back, by the car park.

Inside the Holiday Inn Express Luton Airport

The check-in desk is right next to the bar when you walk in:

Review Holiday Inn Express hotel at Luton Airport

Check in was super quick and easy, and the staff were very friendly. My IHG Rewards Gold status was acknowledged and I was offered a free drink from the bar or 500 points as my welcome amenity.

Behind the check-in desk you’ll also find a little mini market with a range of snacks on offer:

Review Holiday Inn Express hotel at Luton Airport

Rooms at the Holiday Inn Express Luton

As far as I can tell there are just three room types: a standard room, a standard room with twin beds and a standard family room with double bed and sofa bed. I booked the standard room and that’s exactly what I got:

Review Holiday Inn Express hotel at Luton Airport

As you would expect from a Holiday Inn Express everything is cheap and cheerful. That said, the room was fairly large:

Review Holiday Inn Express hotel at Luton Airport

The bed has sockets on each side:

Review Holiday Inn Express hotel at Luton Airport

As you can see there is a fairly large sofa/desk area to the right of the bed which I liked:

Review Holiday Inn Express hotel at Luton Airport

Opposite is a fairly dated TV as well as tea and instant coffee making facilities. There is no coffee machine.

Review Holiday Inn Express hotel at Luton Airport

Sound proofing is decent although not 100% effective. I could clearly hear the aircraft taking off from the runway.

The bathroom is small but adequate. You have a corner sink:

Review Holiday Inn Express hotel at Luton Airport

Plus a small shower:

Review Holiday Inn Express hotel at Luton Airport

Toiletries are completely unbranded – you get liquid soap and a combined hair/body-wash dispenser in the shower.

You also get plastic cups wrapped in plastic, which I always think is a bit stupid given that the hotel could easily cut out the plastic and provide reusable glass cups. It’s not like glasses are a new invention – they’ve been around for thousands of years and are fully reusable!

Annoyingly the shaver outlet wasn’t working which meant I couldn’t charge my electric toothbrush.

Bar and restaurant

Back on the ground floor you’ll find the bar and restaurant. Food is fairly basic, although there is a wide range available including burgers, curries, fish and chips, pizza, pies and pasta. You order at the bar and it is delivered to your table.

Review Holiday Inn Express hotel at Luton Airport

I went for the chicken and bacon salad:

Review Holiday Inn Express hotel at Luton Airport

It was pretty dull but kept me from starvation. The bacon could have been a little crisper and they forgot to provide any dressing when they first delivered it, although they quickly brought some.

This is also where breakfast is provided in the mornings, from 4am. I was expecting pre-packed ‘grab bags’ but they actually offer a small buffet including hot food:

Review Holiday Inn Express hotel at Luton Airport

and

Review Holiday Inn Express hotel at Luton Airport

Paper bags are provided if you want to take some ambient food away. Hot items obviously have to be consumed on site!

Conclusion

Holiday Inn Express Luton Airport is a perfectly adequate but otherwise uninspiring airport hotel. It gets the job done if you have an early morning flight and the staff are very friendly.

It is, for all intents and purposes, an ‘express’ hotel and you wouldn’t necessarily want to stay more than one night. Take a look at the new Courtyard by Marriott if you need a longer stay in the area, although this hotel does not offer free breakfast.

You can read our full series of London airport hotel reviews here.

The hotel website is here if you want to book or find out more.


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Comments (39)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tariq says:

    There are USB sockets on the plug socket next to the bed in the photo.

    Did the hotel have air conditioning in the room? Most, but not all, HIX seem to have it now.

  • Save East Coast Rewards says:

    An uninspiring hotel in an airport most of us probably actively try and avoid to use (perhaps except those who actually live near it). Good that you didn’t call it ‘London Luton’!

    It’s been ages since I’ve stayed in a HIX, the first time I stayed in a Hampton I immediately thought this is the Hilton equivalent but seeing these pics of a HIX I’d say Hamptons are generally nicer.

    • Rob says:

      That’s my view too, at least in the U.K.

    • Kevin C says:

      Luton Hampton was pretty good.

    • Andrew says:

      There’s a lot of snobbery around Luton airport however since it’s recent refurbishment it’s not too bad – penny pinching mentality aside (charging for baggage trollies!).

      Luton’s 27.3mi from central London and Gatwick’s 24.7. Not exactly a huge difference

      • Michael Jennings says:

        The train from Luton to London is fast, too. At the moment this advantage is ruined by needing a bus connection, but once they finish building the people mover that is under construction, it will not be bad.

        Luton is reasonably okay at the moment. Stansted on the other hand is vile – not enough staff at security and horrendous lines at immigration. I so love that sinking feeling in the stomach when you are standing in an endless immigration line as you realise you are about to miss the last train to London. (Just like at Gatwick, at Luton there is no last train, and I have never been stuck in a terrible immigration queue there anyway).

        I’ve stayed at that HIX, too. As Rhys says, it’s perfectly adequate for a one night stay before an early flight, but otherwise rather uninspiring. I’d still prefer it to the Hampton, because it is within walking distance of the terminal, even if the walk takes ten to fifteen minutes.

    • Lady London says:

      Hamptons every time for me.
      Though they tend to become known as the best midrange hotel in the location especially in medium sized business cities (Hamburg : I’m looking at you) and so the price goes up.

  • Mike says:

    Is there not a usb socket in the photo of the plug next to the bed ?

    • Sideshowbob says:

      That’s what I thought!

    • Bagoly says:

      By enlarging, I can even see the USB sign – I think that warrants a correction in the article (or a clarification if they are present but not working!)
      Perhaps Rhys got up at 04:00 the morning before? 🙂

  • John says:

    Not sure why this hotel merited its own article… It could be any HIX in Europe

    Actually there are a few unique things here though, I haven’t encountered an HIX with breakfast at 0400 (especially hot items (not convinced any HIX serves actual *food*)) and that mini pantry thing before.

    • Michael Jennings says:

      If I have just got up at 4am, I am not going to be in a state where I want breakfast, but that is a feature.

      • John says:

        Different strokes etc but if I need to get up at 4am the first thing I want is a big breakfast!

  • Sandgrounder says:

    It is the closest, but the Holiday Inn, the Ibis and the Courtyard are only a couple of hundred yards further away. I stayed in the HI this year and the HIEx last year, both were fine for the 8-10hrs I was there.

    • Michael Jennings says:

      Quite. If I need a hotel at Luton, I tend to just get whichever is cheapest out of that clump of hotels.

      • Bagoly says:

        For the HIEx you don’t have to cross a road to get to the airport.

  • Andrew says:

    The small sofa is probably a sofa bed too. At least the one that I was in this weekend in Neath had the identical sofa that pulled out into a Sofa bed.

    The reason why the cups are plastic is that the bathroom is relatively small. A careless flick of the towel could send them flying.

  • BP says:

    That bacon barely meets my definition of cooked. It looks like it was heated on a radiator!

    • RussellH says:

      The bacon in the picture looks just right to me. I cannot abide crisp bacon. I hated bacon as a child, because my parents insisted on making it really crisp – like dust.

      Do you eat crisp filet steak?

  • Travel Strong says:

    HIX rooms appear to be identical to across several recent HIX builds (e.g. built in past 3/4 years or so), so at least you know what you are getting. Slight but negligible bathroom differences.

    I do get confused by the IHG brand standards though. The brand standards docs available online just don’t seem true. They imply things like a gym as a HIX standard!

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