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The HfP chat thread – Friday 19th November

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Comments (466)

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  • chris says:

    I am planning to travel on a domestic BA flight (economy) then onto a connecting (club Europe) flight should I get access to BA lounge on first flight?

    • Anna says:

      Hmm – you used to be able to do this if all on one booking but I think it may have changed since BA brought in Club Europe on domestic routes.
      If you look in your booking underneath the individual flight there’s usually a couple of lines about lounge access, if applicable.

      • Chris says:

        Thanks there was no business class on Glasgow flight. And it does not mention lounge access anywhere. I have got extra baggage on both flights.

  • Anna T says:

    Trying to phone BA on 0344 4930787 to add a return on 2-4-1 booking but can’t get put through. Any other numbers I could try please? ( I’m blue ). Thank you

  • The Canuck says:

    BAEC still down for anyone? Tried a load of different browsers, cleared cookies, tried the app….. nothing. What a joke in this day and age

  • Junior says:

    Flying to Japan on Sunday. Anyone have any experience of what it’s like clearing immigration etc at the moment?

  • Ty says:

    Just been notified that Heathrow regret to inform me that POD parking will operate a shuttle bus service from 22 November until further notice. Now you know…

  • Stephen says:

    Booked to fly to Japan with ANA (using Virgin miles) in April 2020. I’ve managed to re-schedule (by finding award seats) to Dec 2020, April 2021, December 2021, but it’s looking unlikely that we’ll be able to fly. I have managed to find outbound flights for April 2022, but no return flights. ANA/Virgin have cancelled the December 2021 flights, and on one booking (out of three) put in replacement flights. After posting on here, I was advised to send a “letter before claim” and MCOL to Virgin Atlantic and ANA to their registered office address. Received a generic response from “Executive Office” at Virgin Atlantic saying they can only book what is provided by ANA. No response from ANA (emailed a few directors and legal representatives with no response). Replacement flights with ANA (one-way) cost £25,639.70. Does anyone have any contacts at Virgin Atlantic/ANA that could assist with the re-routing/re-booking, or is it better to press on with the MCOL? Thanks

    • Andy says:

      To press on with MCOL wouldn’t you need to buy the flights for the 26k before being able to make the claim?

      • meta says:

        Not necessarily. Have you put it in your LBA to Virgin/ANA that you will claim the cost of replacement flight to the tune of £25k+?

        You only need to buy the flights because it is otherwise hard to put an accurate figure to the claim. If you’re reasonably confident the price won’t go up to higher that £25k+, you can just obtain a quote at the time of making a MCOL claim and go with it. I suspect Virgin will quickly settle once they see that figure. If MCOL awards you that money, you don’t have to actually fly though…

    • Lady London says:

      What exactly are you trying to book.
      What exactly is being denied.
      Which part of your existing flights was cancelled. Is new flight number proposed different.

      No you shouldn’t have to actually reserve your desired flights although that makes things more easily provable. I would suggest you provide at least 3 round trio example quotes on different airlines only 1 of which should be ANA, for the trip you’re being denied rerouting rights to (4 or 5 would be better as we are talking large amounts). If accepted you run the risk of winning MCOL but if prices moved meanwhile you could find it short money (and no further recourse). Up to you. Doubtless airlines rely on most people being unable to shell out but I think a varied set of quotes all hinting around similar price points should be sufficient to prove market replacement cost.

  • Harrier25 says:

    Austria going into a National Lockdown from Monday for a maximum pwriod of 20 days. The Germans will be next…..and then God help us all when the 4th covid wave falls at the feet of Boris the clown during December!!! 😱

    • Anna says:

      Austria and Germany have significantly lower vaccination rates than the UK though. I think we’re actually already in the 4th wave, but vaccines are largely preventing people becoming seriously ill.

      • Harrier25 says:

        The 4th wave hasn’t arrived here yet but is sweeping in from the east of Europe. Due to total incompetence I don’t think we ever received properly from the first 3 waves!

        • Anna says:

          But the boosters are well under way and the government has seen sense on fully vaccinating young adults now.
          I hope I’m right or I’ll have another January of eating frozen party food if Xmas is cancelled again!

          • Jody says:

            Can’t beat frozen party food! 😁

            I’ve been stocking up, as the gluten free stuff is finally hitting the supermarkets. Beige buffet is my favourite kind of tea over the Christmas period!

          • Mike says:

            Anna it’s definitely worth heating the party food up !

      • TGLoyalty says:

        Factually incorrect. Germany and U.K. have the same vaccine rate.

        • Anna says:

          They don’t though – the worst hit areas of Germany have significantly lower rates of vaccination, which is driving regional restrictions, e.g. Bavaria.

          • TGLoyalty says:

            They do at a country level which is exactly what you referred to.

            You could start getting into the same argument about parts of the U.K. too ie east London is very low compared to the average etc

        • Rob says:

          It is spread differently though. The UK rate is far higher amongst those age groups at risk, and far lower amongst children.

          • Worksop Dave says:

            London has one of the lowest vaccination rate but also has the lowest covid rate.

            Make of that what you will

          • Rob says:

            Herd immunity down here I think. I’d say mask wearing was 20% max at Royal Opera House last night despite guidance and 0% at Loyalty Summit before that and rates remain low.

    • TGLoyalty says:

      ONS data shows infection rates are actually falling across the U.K.

      Good level of Natural immunity in the under 40’s plus good levels of vaccine take up in over 50’s means lots of people won’t be needing critical care due to C19, wasn’t this all about hospital pressure in the first place?

      When you look at hospital admissions across Europe they are significantly lower than last winter with a similar number of “cases”

        • Harrier25 says:

          It’s the alarming rate that cases are rising in Austria and Germany which is the issue. The fact that too many people have put covid in their rear view mirror is a concern in the UK and when you add in the fact that the take-up of the booster jab is still fairly low when measured against the take-up of the first 2 jabs means that we too could also have a problem during December/January, because it will arrive here on either an easyjet or Jet2 flight.

        • Worksop Dave says:

          Doesn’t change that Germany doesn’t have a lower vaccination rate than the U.K., which is what you said and is fake news

      • Worksop Dave says:

        Germany also has a lot more hospital beds per capita than we do. We’re not far off being a third world country when it comes to that. Even Italy has marginally than us.

        Pretty embarrassing really for such a great country 🇬🇧

  • Russ says:

    Stayed over at the Four Points Sheraton Gatwick and all in all rather nice. Rooms smartly decorated and included iron, ironing board with slippers, dressing gown and small window to the side. Plenty of towels in the shower room which was a good size. Kettle but no coffee maker. On the ground floor is a compact food-to-go area and a pub. Drinks purchased from both outlets earned six points per pound on the Marriott amex. Breakfast included cereals, cheeses, fresh fruit and a cooked to order full English.

    All in all it’s a very nice offering. Unfortunately, they keep closing it down for the Home Office use for months at a time so not sure how that’s going to pan out.

    • Bill says:

      Old Travelodge. One reason to avoid. The walls will still be paper thin. Another reason to avoid is that it won’t have had proper cleaning during its time as a quarantine hotel. It will be a long while before I choose to stay there

      • Blenz101 says:

        By definition those quarantining, kept in isolation and regularly tested are going to be covid free before the room is used again and they are released.

        If you are worried about catching covid from lack of cleaning then I would suggest a non-quarantine hotel which has recently housed a resident of plague island would be far more risky.

        • Bill says:

          It’s not covid I’m concerned about. It’s the rodents. As seen I. The Mercure Heathrow. Anywhere used for quarantine is now on my avoid list until it’s been repeatedly cleaned

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