Maximise your Avios, air miles and hotel points

Are you a mug to pay £3,700 for ‘Red List’ hotel quarantine if you have miles and points?

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If you are returning to the UK from one of the 10 Southern African countries on the UK Government ‘Red List’, you are facing 10 days of hotel quarantine before you are allowed to return home.

The cost of this is now £2,285 for one person and an additional £1,430 for a second guest.

This assumes you can even get a quarantine spot, since many people are being told that there are no rooms currently available and that they must remain outside the UK for longer.

Frankly, if you pay this, and you have Avios, you’re possibly a mug.

Cancun via Unsplash

Reader Colin dropped me a note to explain what happened when he found himself stuck in South Africa. Frustratingly, he and his wife had only gone there for a 4-night short break. Spending 10 days in quarantine on his return was obviously not part of his plan.

Colin’s original strategy to avoid quarantine was to travel from Cape Town to another African country for 10 days. This would allow him to fly back to the UK with no quarantine required. Unfortunately, there were no suitable options. Those which did exist were thwarted by visa issues, innoculation requirements, bans on incoming South African travellers, an inability to get a flight back to Europe or, ahem, civil war.

Then he discovered some good news.

The ‘Red List’ quarantine requirements do not apply to anyone who is in transit in the UK.

Colin realised that he and his wife had a choice:

  • pay £3,700 for 10 days of hotel quarantine at Heathrow (which wasn’t even possible due to lack of capacity unless they remained in Cape Town for a few more days), or
  • book a luxury 10 day holiday somewhere, with a flight departing within 24 hours of when they arrived in London from South Africa

Unsurprisingly, he went with Plan B.

Colin booked two flights on British Airways to Cancun, departing from Gatwick yesterday, using Avios.

The transit rules allowed him to land at Terminal 5, spend the night in transit at a Heathrow hotel (he booked into the Hilton Garden Inn at Hatton Cross) and then make his way to Gatwick the following morning.

Instead of spending £3,700 to stay at a mid-range Heathrow hotel, they are spending their time at a 5-star all-inclusive Hilton beach resort.

This would have cost $600 per night for cash – roughly the same price for a couple as UK hotel quarantine – but Colin booked five nights via Hilton Honors for 80,000 points per night, with the ‘five for four’ discount on top. They will follow this by paying cash for additional nights in a mid-range downtown hotel to see a bit more of Cancun before heading home.

His total cost, including the flights, is £600 plus 120,000 Avios plus 320,000 Hilton Honors points.

This compares to £3,700 for the UK hotel quarantine package for two people.

He will arrive back in the UK on the same day that he would otherwise have left his hotel quarantine at Heathrow. The only risk is if Mexico is placed on the UK ‘Red List’ whilst they are away.

Colin and his wife will still be away for a lot longer than their originally planned four day break. They are, however, enjoying themselves in Cancun rather than spending 10 days in a 25 sq m hotel room at Heathrow.

The moral of the story is that if you have any friends or family who are currently in Southern Africa and are planning to pay for UK hotel quarantine, try to talk them out of it. For potentially less money, they can enjoy a foreign holiday somewhere for 10 days instead.

Comments (266)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • The cyclist says:

    So will the real Colin stand up.

    Could it be the actors Colin Firth or Colin Farrell? feisty ex golfer Colin Montgomerie? Big fat Colin the builder in my local? ex 49ers quarterback Colin Kaepernick? Colin Powell? ( unlikely) My money is on time traveller Colin Baker aka Dr Who…….. he flies where he wants.

    • Anna says:

      Dr Who wouldn’t need to circumvent the rules, he/she can just time travel to a date when they have been abolished. Or before they were implemented.
      My money is on Colin the dachshund from Blackadder III.

      • The cyclist says:

        Colin is one of those names that fallen out of fashion, popular in the 60’s/70’s. A bit like Kevin, Wayne, Gary.

    • HBommie says:

      Colin Powell highly unlikely, unless resurrected.

  • Yorkieflyer says:

    I’m frankly amazed at all the po faced folk complaining about a tale of someone complying with the law in a way to improve their own situation. There is no dodging or rule breaking any more than legal tax saving measures that most of us sensibly use.
    If one wants to adopt a moral point of view adopting standards higher than the law in voluntarily paying unnecessary tax, buying a milk float or avoiding flying then fair enough, but please stop lecturing the rest of us law abiding folk

    • David says:

      I’m amazed that anybody would think that at all… the vast majority of comments here are supportive of this type of approach.
      Why are you so triggered by other people having a different opinion to you? We don’t live in a communist state.

      • Yorkieflyer says:

        To start with this is a travel website, not the Grauniard

      • Yorkieflyer says:

        Each to their own and live and let live sre my watchwords, sadly social media encourages the sort of behaviour I dislike . Cancel culture being the logical outcome

        • David says:

          You really don’t see the irony, do you? You’re talking nonsense: you apparently see yourself as an enemy of cancel culture but are literally trying to cancel the views of thers. Given that the only human right that people so exercised by ‘cancel culture’, ‘woke’ and The Guardian often seem to care about is the right to free speech, this seems an awkward spot for you to be occupying.

        • David says:

          And I’m well aware this is a travel website, thanks: that’s why I’m here. I just don’t want to do it from the premise of being a self absorbed, overly entitled human being. My bad.

  • Anon says:

    May not have worked for Colin due to capacity issues etc. but I think HfP should also maybe write about what travel insurance will cover people if their destination turns red when away (Amex Platinum, HSBC Premier I’ve seen before, must be others not linked to cards / bank accounts).

    You then are not out of pocket for the £3700 (instead ironically you can actually get Amex points on it) , and while you spend time in a hotel you are also not out on the costs of your new holiday (in this case) £600 + £1200 worth of avios + £1,000 HH points + extra holiday you might need to use + costs of staying at this new destination (food etc.)

    • Rob says:

      We are very wary of writing about insurance, partly because you need to be a lawyer to really get your head around the small print and partly because there are legal issues over recommending insurance policies when you are not licenced to do so – we are only licenced for Alan Boswell.

  • r* says:

    Which is the best BA business lounge atm at Heathrow?

    • Matty says:

      The Arrivals lounge

    • John says:

      T5B

      • Stu p says:

        +1.
        So much quieter, don’t know why BA seem so loathed to tell you as soon as possible if you’re departing B gates. Google seems to know exactly which gate long before BA even say “departing from B gates”🤔

        • Rhys says:

          BA want to tell you as late as possible because it keeps you in the main shopping area longer.

          • Nick says:

            Not BA at all… it’s HAL. They refuse to allow their screens to be used for gates more than X mins in advance.

          • JDB says:

            It’s also because gate allocation is constantly changing. If you can persuade the check in agent to tell you a gate, they will warn you it may change and it frequently does. We also have a family member who works for HAL and he told us the gate for a recent flight – it changed twice from when we checked in to the final gate allocation.

        • HBommie says:

          +2

    • r* says:

      Heh, this was supposed to be in the chat thread 😀

  • Tracey says:

    According to his post on flyertalk, Colin’s flight was via Amsterdam, so he landed at T5 rather than T4. This probably makes the whole transiting from a red country a lot easier.

    • Rob says:

      He didn’t actually do that (and I’m contradicting my own earlier comments here because he emailed me this morning to clarify).

      He WAS booked via Amsterdam but then BA decided to operate a direct service so he jumped on that, landing in T5.

  • Simon Cross says:

    Having arrived in SA on Nov 23 on the 25th this hit. Not particularly wanting to spend 10 days in UK quarantine I accepted an invitation from friends in Mauritius to visit them and booked my ticket there (air mauritius) and an out to Uk (using Avios so flexible) some 14 days later.

    BUT at ORTthey would not let me board the Mauritius flight as my Insurance Certificate did not SPECIFICALLY say that covid was covered and by the time (next day) I had this documentation Mauritius had closed its borders to SA arrivals.

    I then looked at laundering via Dubai (but too late before they closed) and Kenya (but considered it too high risk of also going red so decided to “suck it up” and fly back tomorrow (Dec 4) to 10 days uk quarantine hotel.

    Lots of other problems like the flight changed from arriving on 5th to arriving on 4th so had to completely re-jig quarantine hotel which was a nightmare and i am now told that there are no Heathrow quarantine hotels available until at least Dec 17.

    My top tip for travellers is to get the KeepCalling.com app which allows you to call worldwide with prices based SOLELY on the destination country. So call a UK landline (and banks, insurers, credit card cos, tour operators, etc dont use whatsapp) costs 0.6p per minute from anywhere (providing of course you have free wifi.

    I have made atleast 10 hours of international calls to the UK on this trip at the grand cost of £3.60.

    The App is also of use when calling “in destination” country instead of paying roaming charges or hotel call rates. Each destination country is priced differently so check the rates first.

    I signed up several years ago and put £2 credit on the app (which never expires). The very best insurance I have ever bought.

    • Shaw West says:

      Or one could use Skype , WhatsApp with the hotel wifi

      • Simon Cross says:

        Really – I doubt it. I dont know a single credit card company or bank or travel insurer that uses Skype or Whatsapp

        • JDB says:

          You can call any number on Skype – the other party doesn’t need to be a user.

          • Simon Cross says:

            Just as you can with this app. Skype, in my experienceis data usage heavy this isnt. Anyway eact to their own

    • Polly says:

      Simon,
      What a shambles for,you. You have it your best shot. Hope you finally got an ok hotel. Will you be working from there? Hope it’s not too painful. Great tip re the app.
      Skype great also, use it a lot when abroad. Shame you couldn’t get a copy of the insurance online stating covid covered. It’s the one large document we had by hand showing covid cover. Thought all airlines required that pre boarding.

      • Simon Cross says:

        Not working – retired and this was to have been my “cheer me up trip”.

        I cannot recommend the app highly enough. I have used it all over the world. It also picks up all your contacts so you can just connect – just make sure the contact is in international number format (ie +44 etc for uk numbers).

        If you do sign up please add my referal code so i get some free credit 32SX4Q6Q. It does not cost you any more.

        Min credit you can add is just £2 which is over 300 minutes of calls to UK landlines.

        • Mike says:

          Simon – you haven’t invented keep calling.com nor are you the first person ever to discover it – most people simply use SKYPE rather than some random app

          • Simon Cross says:

            Mike – I was just offering a suggestion. If you want to stick to Skype that is your choice. KC is not some “random app” and has been around for years. They also have real people you can be in contact with in the event of any problem or question and I have always had a reply within 30 minutes day of night.

            Many other features such as the ability to give someone else elsewhere in the world access to using your account and credit – very useful when an offspring is stranded down under and needs to speak to home.

            I don’t work for them and don’t mind what others do but this app has literally saved my life on at least 2 occasions over the last 10 years.

            Sandwich used is also low so much more usable in places with limited bandwidth, like the middle of the Australian outback or the Kalahari desert.

  • Simon Cross says:

    Other useful contacts:

    Virgin call centre open 07.00 to 22.00 7 days a week +44 344 874 7747

    Their US Lines are open 07.00 to 03.00 and are answered by UK staff!! 7 days a week +1 800 862 8621

  • Nick says:

    What a load of dangerous, misleading and illegal tosh.

    I don’t see how the sums add up – fees for reward flights to Cancun should have just been £150 per person.

    But the key bit is that Rob’s advice is wrong – you can’t go to a normal airport hotel overnight before your next flight. If Colin did this, he was breaking the law and lucky not to have been hit with a £3,700 quarantine hotel bill when he landed – he could not have avoided this. Even if he left the next day as planned to Mexico, he would still be on the hook for the full price.
    Hanging out in an airport hotel with the potential for infecting others with a new variant is not the smartest move – the tight rules are there for a reason.

    It was a lucky gamble, but advising others to do an overnight transfer via a hotel is going to lead to some expensive tears.

    • Rob says:

      Colin landed with nothing booked because he wasn’t sure what was allowed. He specifically asked the immigration official if this was acceptable (he was willing to camp out at Gatwick overnight if not) but was told it was acceptable, and booked it on his phone whilst talking to the official who could then note the details.

      Colin could have gone home (he lives on the south coast within easy reach of Gatwick) but was told this was not acceptable. No problem with the hotel though.

      Realistically you cannot give people 24 hours to do a transit and not let them visit a hotel.

      • Tracey says:

        It does seem to contradict comments on ft that overnights from red countries are not allowed, I’m pleased it all worked out.

      • Mike says:

        This is far too lax – it should be straight from T4 the red terminal to an isolation hotel by coach – not wandering around potentially infecting people

        • His Holyness says:

          We should have Australia style camps. Maybe the BA crew in HKG could give specifics on the quarantine camps there so we can build them here?

      • Yorkieflyer says:

        They should probably just stick Alec Baldwin in a Border Force uniform…..sigh at the finger wagging of some folk

        • Mike says:

          Alec Baldwin ! Well at least Border Force don’t carry guns so I suppose that is slightly safer

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