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Accor loses its three UK MGallery hotels – but they’ll still recognise your membership

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MGallery is one of the smaller hotel brands within Accor Live Limitless. It is designed for boutique, often historic, hotels which don’t fit easily into one of the other brands. I always assumed that MGallery implied it was an offshoot of the mid-market Mercure brand.

It is primarily a European and Asian brand, with just over 100 hotels in total.

As of last Friday, however, there are no MGallery hotels in the UK.

The three existing MGallery hotels ….

  • Castle Hotel Windsor
  • Francis Hotel Bath (image below)
  • Queens Hotel Cheltenham

…. have left Accor “to become an exceptional luxury brand in our own right”. Hmmm. The three hotels were presumably under the same ownership.

Here’s the odd thing. Anyone who books into the three hotels in the coming weeks and shows their Accor membership card will receive:

  • a free welcome drink
  • a room upgrade and
  • a gift in your room on arrival

If you are a low or no status Accor member this will be a better deal than you got whilst the hotels were still part of Accor Live Limitess ….


Accor Live Limitless update – April 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (27)

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  • Olly says:

    A few factual errors/typos:

    Asturias is in Spain
    It’s Santiago de Compostela
    Florence is another route they’re flying from LGW (P2 is flying out next month)

    • SH says:

      Another one: Vueling is flying to Granada (Spain) not Grenada (Caribbean)

      • Nick says:

        Anyone who books for Grenada on Rob’s advice will get one hell of a shock!!

        • ChrisBCN says:

          You get more leg room in the first four rows on Vueling than you do in Club Europe.

    • Rob says:

      Fixed but, as per other comment, I cut and pasted this from their press release 🙂

      • AndyC says:

        Rob – that’s as maybe but two wrongs don’t make a right…😬

  • chelseafifi says:

    I was hoping Corfu would be getting a lounge too this year, lots of building work was going on last September.

  • Richie says:

    Strange for IAG to brag about its self inflicted BA Gatwick brand damage debacle flight mess.

  • A says:

    Lots of errors:

    “Asturias (Italy)”
    Asturias is in Spain

    And

    A Coruña not “La Coruna”
    Santiago de Compostela not “Compolita”

    • Rob says:

      This is a cut and paste from a Vueling press release!

    • Rui N. says:

      “La Coruna” with the “ñ” is in Castillian/”Spanish”. “A Coruña” is in Galician.

      • Colin MacKinnon says:

        Archaically, English-speakers knew the city as “The Groyne”, probably from French La Corogne.

        But there again, you have in the UK Edimburgo, Edinburg, Londres etc

  • Froggitt says:

    “Anyone who books into the three hotels in the coming weeks and shows their Accor membership card will receive:”

    The start of a promising guerilla marketing campaign, why not also take IHG and Hilton memberships?

    • john says:

      Accor members will already have booked it.. trying to stop people rebooking elsewhere most likely.

  • Will says:

    I remember the glory days of managing to book the queens in cheltenham on Happy Mondays offers.

    It used to have the same wallpaper as the Houses of Parliament.

  • Simon Spanswick says:

    On Sunday 27 March I was on the first BA flight from Rotterdam since the service was suspended at the end of last year. The 1915 departure meant that, on Sunday at least, the lounge was closed. The check-in staff were very pleased to be able to advertise the new facility, despite it being closed. They went in search of the BA vouchers and I was given the usual €15 to spend in the cafe. There is a bit of rebuilding work underway in the terminal but it’s not causing any disruption. Rotterdam is such an easy and tiny airport to navigate. And if you want three recommendations for food in the city: Vessel 11, a converted lighthouse; Dudok, in a converted department store (plus a branch in the park by Euromast); Trattoria A Proposito, right by Centraal station.

    • flyforfun says:

      Has it grown much? I was last there in the early nineties and seem to remember only 2 or 3 gates – no jet bridge. I can’t remember if it was a free flight from Air UK (collect 12 tokens from the paper for a really free flight – not even taxes where charged back then!)

      • Simon Spanswick says:

        No air bridges. Stroll to the plane. 10 gates from memory, 2 for non-Schengen.

  • John says:

    Does anybody know if it’s possible to book a flexible reward ticket on Vueling? Last year’s Vueling-Avios article only mentions part-pay with Avios and booking through Iberia. My objective is to find a ticket that refunds to Avios instead of Vueling credit.

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