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IHG One Rewards is here – what do we think? (Part 1 – earning points and status)

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IHG, the hotel chain behind InterContinental, Holiday Inn, Crowne Plaza, Hotel Indigo etc, has launched IHG One Rewards.

This is the long awaited relaunch of IHG Rewards (nee IHG Rewards Club, nee Priority Club etc).

Quick summary – it’s hugely impressive compared to what I was expecting. In one swoop, IHG has gone from bottom of the pile, by a long way, to level pegging with Hilton Honors, Marriott Bonvoy and World of Hyatt. In some ways, IHG One Rewards is better than those programmes.

IHG has also been very clever. The benefits you get from simply having status (which is free from a credit card in some countries, or from buying Ambassador status) are modest. You need to do the equivalent number of ‘heads in beds’ nights to get real value.

If you do enough nights, the benefits include:

  • guaranteed lounge access
  • free breakfast at all brands which currently charge for it
  • suite upgrades which are confirmed 14 days before arrival and are guaranteed if a standard suite is being sold for cash (valid on ‘pay on departure’ cash stays)

The lounge and suite upgrade benefits are ONLY available if you earn your status via stays, not via getting comped status.

One piece of good news is that you CAN continue to earn status points via the UK IHG credit cards, albeit these are now closed to new applicants. This benefit has been ended for US credit card holders, so if you see any online comments to the contrary then this is why.

If you want top tier Diamond status, you are going to need to fully commit to IHG, whether that be through $12,000 of annual pre-tax spend or 70 nights.

IHG Rewards planning a major relaunch in March

How do you earn status in IHG One Rewards?

The programme has gained an additional tier – Silver.

The confusing Spire name for the top tier has been retired, in favour of Diamond.

The new status levels, from 17th April, are:

  • Silver – requires 10 nights
  • Gold – requires 20 nights or 40,000 base points
  • Platinum – requires 40 nights or 60,000 base points
  • Diamond – requires 70 nights or 120,000 base points

At most IHG brands, you earn 10 base points per $1 of pre-tax spending.

For comparison, here are the old levels, albeit these numbers were lower in 2021 due to covid mitigation measures:

  • Gold – requires 10 nights or 10,000 base points
  • Platinum – requires 40 nights or 40,000 base points
  • Spire – requires 75 nights or 75,000 base points

Reward nights will continue to count towards status and also count towards the new Milestone Rewards (see Part 3).

How many bonus points will I earn per stay?

These are the new base point bonuses earned on paid stays, which kick in from 17th April:

  • Silver – 20%
  • Gold – 40%
  • Platinum – 60%
  • Diamond – 100%

Here are the old rates:

  • Gold – 10%
  • Platinum – 50%
  • Spire – 100%

Here is a graphic provided by IHG summarising the new structure – note that the top tier is now designated by black imagery and not red:

New IHG One Rewards chart

In general, bonus levels at the bottom end are increasing. The biggest difference comes for people who do 20 nights per year, who will now be getting a 40% Gold bonus rather than a 10% bonus under the old programme.

A few thoughts about qualifying for status ….

The base point requirement increases sharply

As you can see, qualifying via base points has become substantially more difficult.

This is reflected in the new benefits, however, as Part 2 of this article will show.

IHG Rewards is planning a major relaunch in March

Credit card points will no longer count towards status

Historically IHG Rewards was very liberal in the type of points which counted towards status.

I used to earn Spire Elite status by transferring points from Virgin Flying Club to IHG Rewards. It was a good deal, especially as one of the benefits of earning Spire Elite status was 25,000 bonus points.

At one time, credit card sign-up bonuses also counted towards status. This was removed a few years ago.

From early June, points from credit card spend will no longer count towards status.

Earning top tier status via spend is going to be difficult

Take Diamond. Based on 10 base points per $1, you’d need to spend $12,000 to earn status via spend. The alternative is completing 70 nights. You’d need to average more than $171 per night excluding taxes before you’d earn Diamond based on spend rather than nights.

You don’t want to be earning status via spend

As we will show in Part 3, the real benefits in IHG One Rewards come from the number of nights you do each year and not your elite status.

Someone who earns Diamond status via $12,000 of spending over a couple of weeks at InterContinental Maldives will be a lot worse off than someone who earns it via 70 nights at a Holiday Inn Express.

Intriguingly, the nights requirement has come down

The new top-tier Diamond status will ‘only’ require 70 nights per year. This is a drop of five nights on the old threshold for Spire, albeit that for 2020 and 2021 this was reduced to 55 nights as a covid measure.

This may be reflection of the fact that, post the pandemic, the number of people doing 70 nights per year in hotels – in total, let alone at IHG – is going to be smaller than it was.

IHG Rewards is planning a major relaunch in March

The top tier 25,000 points achievement bonus is going

Under IHG Rewards, you received a 25,000 point bonus when you achieved or renewed Spire Elite status.

(You had to request this online, it was not automatic. There was a Plan B alternative of giving Platinum status to a friend.)

This benefit has now been dropped. However, as you will see in Part 3, it has been replaced by Milestone Rewards – click here.

Click here for Part 2, which looks at the new status benefits of IHG One Rewards.

Learn more

The IHG website for IHG One Rewards is here.

The terms and conditions for the various member benefits are here. You need to scroll down to the IHG One Rewards section.


IHG One Rewards update – April 2024:

Get bonus points: IHG One Rewards is offering 2,000 bonus points for every two cash nights you stay (not necessarily consecutive) between 1st April and 31st May 2024. You can read our full article here and you can register here.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (150)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Supergers49 says:

    Apologies if I’ve missed it but will the Hotel Perks be honoured on Reward Stays?

    • Rob says:

      Doesn’t say you don’t, apart from using a suite upgrade.

    • TGLoyalty says:

      It would be a complete own goal if it didn’t.

      Most corporate rates already include breakfast so the only time a business traveller will benefit is on leisure stays where they would be spending points

      The whole point is to get business travellers to chose them so they can use the “free perks” and points on their leisure stays. Points are just a bung

  • David says:

    I have been able to maintain IHG spire and Hilton diamond for some years; the former through credit card spend, the latter through stays. No more by the look of things.
    Access to an IC lounge currently costs in the region of £100 per night. However, you get a lot for your money and the product is way superior to a Hilton lounge. Giving free access will almost certainly bring the quality down to Hilton levels, so the lounge in Paris that Rob mentions may no longer be so lovely.

  • Marco Polo says:

    So if I book two rooms in a Hoiliday Inn inParis for two nights will we all get free breakfast if I am Diamond?

  • Qrfan says:

    I feel like a lot of these perks that make the scheme valuable are mostly hypothetical. “Do 20 nights in a Holiday Inn Express and you get a guaranteed (see the small print below) suite upgrade for a 5-night stay at any hotel, including top InterContinental properties. You can’t argue with that.” Who is doing this though? Who has an employer that is so tight they will only spring for a holiday inn express, but pays enough salary/bonus that you can afford a room at a “top intercontinental” paying cash for 5 nights? That just seems totally the wrong way around. More people will have employers that pay for an IC and when they book their family today in a holiday inn will have no suites to upgrade to with this certificate.

    • Dickie H says:

      I will be doing this. As leisure travellers we regularly stay at HI/HIXs with my little one for cheap weekends away. It’s not to everyone’s taste, but the hotels work well as a child-friendly base, including Kids Eat Free etc. With the new programme, Mom and Dad will now get to enioy an occasional 5 day break away in a higher-end hotel with a suite upgrade. A nice little incentive to stay loyal to IHG.

      • memesweeper says:

        I’ve never managed an IC on business, but I do splurge on 5* when on holiday, including ICs.

        • Qrfan says:

          Ha ok. I think I need to stop complaining about our travel policy…

          • TGLoyalty says:

            Yes 100% if you’re staying at 5* hotels in major cities. A very generous policy compared to many industries. Only way we are staying at 5* hotels is if we’ve negotiated a great rate because we have an substantial operation nearby.

      • Freddy says:

        Is the loyalty to IHG worth the 5 night suite upgrade though?. For leisure trips I’d personally prefer to book whichever hotel was most convenient/good value etc rather than blindly booking the nearest HIX HI

        • Rob says:

          That’s the point of the programme! For you, Hotels.com Rewards seems better.

    • Aston100 says:

      I think you’re being incredibly naive Qrfan.

      • Qrfan says:

        Probably. In my defense, you should hear the stories from before the financial crisis! I graduated in 2010 and got 4 weeks in the times square Sofitel for graduate training for a bulge bracket bank. A few years prior and that would have been 3 months! These days it’s probably a zoom seminar.

    • the_real_a says:

      Qrfan – i guess you don’t work in Tech. My travel policy is to take the cheapest available room (with common sense) from the approved list, which is effectively all major chain hotels. This applies to everyone except the board. Majority of people who travel would earn six figures. Then we have mandated long haul economy travel…

      • Rob says:

        Back in 2011, when I left banking, our policy let all staff of any level spend £300 per night wherever they wanted. Not sure what it is today but last time I was in The Shard I met some ex colleagues from our Manchester office staying there.

  • Amy says:

    I agree with all the comments that the nights required are crippling. As a predominantly leisure traveller I get good value back from hilton. Am I the only one that thinks dropping the welcome drink and snack for gold ( which now needs 40 nights) is petty? How much does that actually cost a hotel? Sometimes it’s the gestures that count not just pure spend=points/monetary value back. Will have to see how the increased point earning for stays stacks with dynamic pricing.

    • Amy says:

      Sorry a mere 20 nights for Gold. Pretty sure hilton free breakfast kicks in then and ihg are removing kit kats…

      • Qrfan says:

        The fact you can take out an amex platinum just before your main holiday, trigger Hilton gold and get free holiday insurance and breakfast, then cancel for a pro rata refund when you get back, puts Hilton in a different league to any of the others for leisure travelers. I appreciate that Rob cannot push this strategy though given his commercials.

        • MT says:

          It is this strategy that is making the likes of Hilton and Marriott decimate their programs. It is why they are a fraction of value compared to historically and evaluation will continue. It is also why hotels care less and less for Elites.

          It is not the fault of people doing this strategy, just the short term planning by Hilton and Marriott as currently the credit card money looks appealing, but I applied IHG for takin a different route that actually rewards loyalty, it’s refreshing.

    • Rob says:

      IHG can’t increase the overall cost to hotels of servicing the loyalty programme because it is hard baked into their contracts. If you remove a welcome benefit from 5 Golds it pays for breakfast for 1 Diamond, and so on.

      I think this is why IHG is keen to spread the message that ‘upgrades were always part of the deal but now we’re ensuring hotels deliver’. It’s a way of sending a message to the hotels that IHG isn’t going to pay them more for upgrading members now because they should already have been doing it.

    • RussellH says:

      As another leisure traveller I agree.
      The loss of the free drinks on arrival removes what was IHG’s USP (if necessary, it was almost always possible to blag a decent drink for both of us, and in practice the majority of hotels gave us both a free drink anyway).
      The Hilton free breakfast is worth more, I agree, but the advantage with HI + HIE is that there usually is one where we want one. Very few Hiltons or Marriotts outside the big towns and within 3-5 hours drive of home.

  • cercwc76 says:

    It is not clear whether under the new scheme the base bonus points from night stay will counts towards qualify points.

  • KJ says:

    Do you know if free breakfast for Diamonds extend to partner sharing the same room?

    When you say existing 2022 nights will count towards Milestone Rewards when it launches in June, this includes Rewards nights I think. But does it include reward nights taken at Mr&Mrs properties?

    • Rob says:

      Don’t see why not, given they credit as elite nights towards status and its the same counter.

  • mradey says:

    Side note: I highly recommend the outside bar pictured above (it’s the downtown Los Angeles Intercontinental) and the slightly higher level indoor bar. Not stayed here but the public areas are fab with amazing views.

    • SammyJ says:

      100% agree – it’s the highest open air bar in the Western Hemisphere, apparently!

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