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News: British Airways closes Houston lounge, Virgin returns to Havana, Courtyard Exeter opens

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News in brief:

British Airways closes its lounge in Houston

Whilst British Airways is investing huge sums in a new lounge complex at New York JFK Terminal 8 in advance of its move in December, other parts of the network are not so lucky.

BA has permanently closed its lounge in Houston. It was, by all reports, outdated so potentially not a major loss.

According to the oneworld alliance website, British Airways customers will now use the HAS Executive Club in Terminal D. Interestingly, oneworld partner Qatar Airways took a different route and has a deal with Air France KLM to use the Crown Lounge in the same terminal.

Virgin Atlantic to resume flights to Havana

Virgin Atlantic to resume flights to Cuba

Virgin Atlantic has announced that flights to Havana will resume this Winter.

The service is due to resume on 1st November from Heathrow. It will use a Boeing 787-9 so you won’t be getting the latest Upper Class suite.

There will be three flights per week, departing on Tuesday, Friday and Sunday.

You can check prices and flight times on the Virgin website here.

Courtyard Sandy Park Exeter hotel restaurant

Marriott opens Courtyard Sandy Park in Exeter

The first Courtyard by Marriott hotel in the South West of England has opened in Exeter.

The 250-room Courtyard Sandy Park is designed for easy access to the Sandy Park conference and banqueting centre, which also happens to the home of the Exeter Chiefs rugby club. The club is the owner of the hotel.

The hotel offers three dining outlets including The View, pictured below:

Courtyard Sandy Park Exeter hotel restaurant

….. which is on the rooftop and opens during May. There is also an all-day restaurant and The Match Day, a dedicated bar for days when there is a rugby fixture.

You can find out more on this page of the Marriott website.


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Comments (22)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dominic Barrington says:

    It had to have been one of the worst BA lounges in North America, so this is not much of a loss. What is a bigger concern are the lounges which were good but are now being terribly run down – very notably in my home city of Chicago.

    • ChrisC says:

      Aren’t BA departures due to be moving to T3 so then pax will have access to the AC or (if eligible) the Flagship Lounge?

  • Tom says:

    The problem is that the HAS lounge in Houston is not great. The old BA lounge in Houston, while not fantastic, was arguably better. Definitely use the Amex Centurion lounge in Terminal D if you have access there or consider taking the train to the AA Lounge in Terminal A. If you have Priority Pass, use the KLM lounge in D.

  • Gibbsy says:

    I once saw the late great Albert Roux in the first class area of the Houston lounge.

    Personally – a further data point highlighting why I’m done and dusted with BA.

  • Stuart says:

    The BA lounge in Houston was awful, there’s a very good Amex lounge in the same terminal.

  • ChrisC says:

    So QR did a deal with AF-KL then good for all three. Their current departure times (see below) are spread out so they won’t end up with over flowing lounges and the resulting complaints. Assuming no other usage of the AF- KL lounge it basically becomes a QR dedicated space once the AF flight has departed.

    There is a schedule clash between BA and AF-KL departures so it makes sense for BA to have looked at another lounge offering.

    Looking at today those 4 airlines they have departures as follows

    15.00 KL AMS
    15.45 AF CDG
    16.00 BA LHR
    18.10 QR DOH

  • yorkieflyer says:

    Havana not a destination yet on the VS app

  • Santosh says:

    Havana can be booked only through virgin holiday and not as flight only on app/website. It is due to long standing sanctions.

    • ohanssen says:

      Is the UK subject to particularly different sanction rules vs the rest of Europe? KLM, Air France, and others fly to Cuba without any issue, so is this just something done unofficially? I was actually happy I had found a destination on the Virgin network I actually want to go to.

      • ChrisC says:

        These would be the US sanctions on Cuba and not sanctions applied by Cuba.

        VS uses the DL booking engine and since there are restrictions on direct US – Cuba flights these get applied to VS flights as wel – or did in the past.

    • ADS says:

      I just did a dummy flight only booking and it prices up fine

      Sunday 6th November to Sunday 13th November would cost you £560 plus baggage fees

    • Karl says:

      I flew flight only to Havana with Virgin in 2019 if that is classed as long-standing?

      • ChrisA says:

        Yes I did a couple of normal flight-only redemptions in 2018.

        • AndyGWP says:

          I guess it depends when Virgin started using the DL booking engine 🙂

  • yorkieflyer says:

    No rewards flights bookable to HAV too, I think this applied previously and was something to do with US sanctions

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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