Earlier this week we told you how InterContinental London The O2 was intending to make customers ‘splash the cash’ by adding a huge fee to use its swimming pool.
As I said at the time, I have a soft spot for InterContinental London The O2. It is a good quality hotel which can be excellent value on certain dates.
I took my family there for a weekend break once when it was £100 per night, even though we live across town, because it has a good pool and we thought we’d show the kids a bit of east London.
It was unlikely that I would be heading back in a hurry, however, after we exclusively reported that InterContinental London The O2 had added a swimming pool charge.
It would cost £90 for a family of four to have a dip for an hour. You literally just get a one hour slot for that price.
The actual pricing was £30 for adults and £15 for children under 18, per one hour slot.
InterContinental has now rolled back the charge
Last night, the General Manager of the hotel dropped me a note to say:
“The hotel has reversed the decision to charge the in-house guest for the pool”
….. which is good news, although as of last night the hotel website had not changed. I hope, medium term, the hotel realises that reversing the charge is actually a positive move for bookings.
IHG One Rewards update – May 2022:
Get bonus points: IHG One Rewards is offering bonus base points on all cash stays between 18th May and 31st August. You earn double points on your 2nd to 5th nights, triple points on your 6th to 14th nights and quadruple base points from your 15th night. Our full article is here. Click here to register.
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