Maximise your Avios, air miles and hotel points

The British Airways ‘Book With Confidence’ guarantee ends at midnight tonight (Tuesday)

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EDIT: This article has now been overtaken by this article – click here – which explains the new rules.

British Airways has sent out a trade email this afternoon stating that ‘Book With Confidence’ will end at midnight tonight, Tuesday.

Any bookings made from Wednesday onwards will no longer be covered by the policy.

I strongly recommend that you make any tentative British Airways bookings on Tuesday. This will retain your flexibility to receive an eVoucher or, for Avios bookings, a totally free refund if you choose to cancel.

British Airways Book With Confidence to end tonight

What are the current ‘Book With Confidence’ rules?

Under the current position, any British Airways cash flight booked for travel by 30th September 2022 (this is the date by which your entire trip must be completed) can be cancelled at any point – up to an hour before departure – for an eVoucher.

You can also change the details of your ticket (time, date) without any change fees, although any fare difference is payable.

The eVoucher will be valid as part payments towards any new BA flight booking, on any route, for travel up to 30th September 2023.

If you have made an Avios booking, it can be cancelled for free – no £35 fee – up to one hour before departure. You do not receive an eVoucher. All cash, Avios and any relevant vouchers will be returned to your Executive Club account.

What happens for bookings from tomorrow?

I assume, although this has not been confirmed, that normal pre-covid service will resume:

  • non-refundable cash tickets will, once again, become non-refundable (taxes and charges can, technically, be refunded but the administration fee is usually higher than the amount due)
  • Avios tickets can be cancelled up to 24 hours before departure for a fee of £35 per person

This means that booking a flight to the US is now risky unless you have good travel insurance, since there is no sign of the requirement for a negative test within one day of travel being removed. You may even struggle to cancel an Avios ticket within the 24 hour cut-off.

Note that there is, unsurprisingly, no reference on ba.com to ‘Book With Confidence’ being culled from midnight on Tuesday. You will need to take our word for it, based on what we were told by BA’s marketing agency.

That said, all references to flights already seem to have disappeared from the covid pages of ba.com. There are still references to BA Holidays which implies that ‘Book With Confidence’ may remain here, albeit that you need to cancel within 28 days to receive a voucher.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (55)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Geoff says:

    All of the BWC info on ba.com now seems to cover holidays only – no mention of flight-only bookings.

  • merlin90 says:

    This is a shame. One of the great developments with the main US airlines in recent years has been that you can cancel most nonrefundable flights (basic economy is sometimes excluded) for a credit with the airline, and if you want to rebook there are no change fees—you just pay the fare difference. That also means that if your flight drops in price since booking, you can rebook and pocket the different in an airline credit. The “redeposit fees” for cancelling award bookings have also disappeared.

  • Jack Hodgson says:

    Surely if BA is cancelling as many flights as it does now, it is best to offer flexibility by offering vouchers and for those who choose to change their plans. it costs them little to do so and helps them keep business. They should scrap change fees and just charge the difference in fare if any

    • ChrisC says:

      Anyone who has already booked for trips due to take place before 30th September will still be covered by BWC.

      It’s only those that book from tomorrow they don’t – basically referring to the pre Covid position.

      And if you’re booked on a cancelled flight this summer then your rebooking options are covered by EU/UK protections anyway.

  • Peter says:

    Easyjet charges just £25 change fees, so that is the better option now for European flights. And the most reliable airline at the moment is Ryanair anyway

    • NorthernLass says:

      It’s £42 if it’s closer than a month to the travel date – and all fees are pp, per flight, so effectively £84 pp to change a flight at that point, which can be more than the original flight cost!

  • Will says:

    Is there any clarity on wether or not an e voucher can be used for BA holidays?

    • ChrisC says:

      Why the doubt?

      You have been able to use an e voucher for a BA holiday for god knows how long but you either have to call BA Hols to use it when making the booking or make the booking and then email it to BA hols to apply it to your new booking.

      • will says:

        I seem to remember someone in the comments a long time ago indicating that it wasn’t possible on holiday bookings but all good in that case.
        Thanks for the info.

  • Idrive says:

    So basically does it make sense to book any route if you have no fix ideas as of today on where you go, or due to the fact that there is no availability for the desired route? What is the difference concretely, just the cancellation policy up to 1 hr rather than last 24 hrs and fees? What am i missing?

    • Rob says:

      No difference apart from 23 extra hours to cancel and saving £35.

  • James says:

    That’s not much notice given it was running for another 4 months.

  • will says:

    I wonder what happens to a booking where you have used evouchers and you cancel within the 24 hour cooling off period?
    Would this merge multiple e-vouchers into one?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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