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American Express Preferred Rewards Gold announces big changes – here is what to expect

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American Express Preferred Rewards Gold (or Amex Gold, as we call it, to save our typing fingers from strain) is arguably the most mainstream Amex product in the UK. It’s the one that gets the ‘mainstream media’ TV and poster commercials, and is seen as an entry point into the Amex world.

Amex has, however, never quite settled on a benefits package that works. It is incredibly easy to sell Amex Gold to new customers – the card is free for the first year and you get a huge sign-up bonus of 20,000 American Express Membership Rewards points, worth 20,000 Avios, plus two airport lounge passes and £120 of Deliveroo credit.

(Apply here by 19th July and the sign up bonus is increased to a huge 30,000 points, worth 30,000 Avios or lots of other travel rewards stuff!)

American Express Preferred Rewards Gold announces big changes

After that, however, an annual fee kicks in and customers start to look for the long term value. I would love to know what percentage of cardholders pay for Year 2 and Year 3.

The representative APR is 88.8% variable, including the annual fee.  The representative APR on purchases, and in the first year which has no fee, is 31.0% variable.

Amex Gold is changing from 12th October

American Express has just announced a card refresh from 12th October.

The net result is hugely positive for those in their first free year. It is positive for most people who pay the fee for Year 2 onwards too, although it depends on what you spend and how you use the benefits.

Let’s look at what is changing.

The annual fee from Year 2 goes up from £140 to £160

I wanted to mention this first so you can judge the other changes in context.

You will receive FOUR free airport lounge visits per year, up from two

All Amex Gold customers currently receive two free visits per year to any airport lounge in the Priority Pass network.

This will increase to four from 12th October. Existing cardholders who have already used their two existing passes for their current year will receive another two.

This covers 1,300 lounges globally, including the Club Aspire lounge in Heathrow Terminal 5. Most UK airports which have a lounge will have at least one which is in Priority Pass.

The problem, of course, is access. Getting access to Priority Pass lounges was tricky before covid and – with many lounges closing for good during the pandemic – it has got worse since. If you are travelling at a peak time your chance of getting into a Priority Pass lounge at a major UK airport is low.

(No1 Lounges gets around this problem by letting you pay £6 to guarantee a slot in advance via this page of their website. This only helps if you are travelling from Gatwick, Heathrow Terminal 3 or Birmingham.)

If you can use the passes, and it is usually far easier to get into lounges outside the UK, then the extra two passes easily justify the £20 increase in annual fee.

The annual bonus is changing

At present, you receive a bonus of 10,000 Membership Rewards points – worth 10,000 Avios for example – when you spend £15,000 in your card year.

Irrespective of how quickly you spend £15,000, you don’t receive the 10,000 bonus points until 30 days after your renewal date.

This is changing from 12th October. Instead of a flat bonus, it will be tiered:

  • 2,500 points when you hit £5,000 of annual spend
  • 2,500 points when you hit £10,000 of annual spend (5,000 points cumulative)
  • 2,500 points when you hit £15,000 of annual spend (7,500 points cumulative)
  • 2,500 points when you hit £20,000 of annual spend (10,000 points cumulative)
  • 2,500 points when you hit £25,000 of annual spend (12,500 points cumulative)

Importantly, the bonus will be paid as soon as you hit each tier threshold. You do not have to wait until the end of your card year.

What happens during this transitional year?

On or around 12th October, all existing Amex Gold cardmembers will receive a bonus based on their spend to date in their current membership year.

It is important to note that, for a transition year, no-one will be worse off. Amex has committed that anyone who spends £15,000 in their current membership year will be guaranteed 10,000 bonus points, with an additional 2,500 if they hit £25,000 of spend.

Who wins and who loses here?

Do you spend under £15,000 per year on your Amex Gold? You’re a winner, because you previously received no annual bonus. You will now receive something, as long as you spend at least £5,000.

Do you spend exactly £15,000 per year on your Amex Gold at present, and then swap to other cards once you’ve guaranteed your 10,000 points? You will be worse off, because £15,000 of spend will now only get you 7,500 points.

Do you spend £25,000 or more per year on your Amex Gold? You’re a winner, because your annual bonus will now be 12,500 points instead of the current 10,000 points.

The only people who are worse off are those who currently spend between £15,001 and £19,999 per year. Your annual bonus drops from 10,000 points to 7,500 points, although once you hit £20,000 you are back up at 10,000 points.

You will receive Avis Preferred Plus status

I don’t put much value on car rental status, if only because it is offered via many different routes and few people rent enough to find it worthwhile.

Avis Preferred Plus offers a complimentary upgrade when available, as well as a dedicated phone number for reservations and customer support.

All other Amex Gold benefits remain

Nothing is being taken away from the Gold package. Your £120 of Deliveroo credit and hotel benefits via The Hotel Collection will continue. I’ve updated our article on key American Express Gold credit card benefits here.

Conclusion

Everyone wins from this new Amex Gold benefits package, I think.

  • New cardholders win – they get four airport lounge passes during their free first year and will hit annual spend bonuses more quickly
  • Existing cardholders who use the lounge passes will win – they get two more passes for an extra £20 fee
  • Existing cardholders who spend under £15,000 or over £20,000 win – they will get a higher annual bonus than they do now

Virtually no-one loses out, except those who spend between £15,001 and £19,999 and who don’t use the lounge passes. Those people can adapt, however, by either pushing more spend onto Amex Gold or moving some away.

Remember that these changes kick in from 12th October so there is nothing to do yet.

You can apply for American Express Preferred Rewards Gold here. Remember that, at present, the sign-up bonus is increased to 30,000 points – worth 30,000 Avios – and the card is free for the first year.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (156)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • John D says:

    Could you set out the differences between an Amex gold Reward which you cover in detail and a business gold reward. The first thing I note is no priority passes for the business card. The second year costs seem the same.

  • Rich says:

    It’s a no from me. But then I was only in it for Y1 and enough of Y2 to get the bonus.

  • Andrew says:

    Is having a “brand neutral” card better than having a branded Amex?

    The £250 back on £500 spend at United on my Brother’s card has really captured my attention. There has been little BA focussed benefits on my Blue Amex recently – most probably because BA can’t cope with the level of custom they have at the moment anyway.

    • stevenhp1987 says:

      I don’t use Deliveroo (Uber Eats tends to be cheaper where I live) and have a BAPP in addition to the PRG.

      This offer has made me glad to have kept the card as I’ve not managed to use my lounge passes this year yet and the one time I’ve used Deliveroo recently the credit hasn’t come through (like most Amex credits recently…).

      Return in Premium Economy to BOS from LHR with lounge access (United lounge in LHR is quite nice) for £750 after the offer over August Bank Holiday compared to over £1k economy BA fare… (and no Avios availability that week).

      Might be worth downgrading to the free MR card and keeping it for offers like this.

  • davet says:

    I am assuming you still do not qualify for the sign up bonus if you already hold a BA Premium amex?

    • Jonathan says:

      Not sure which card referring to by saying ‘Premium amex’, but if you currently hold any personal Amex card (yourself being the primary cardholder, and not a supplementary) you’re not eligible for the sign up bonus.

      If you’ve only got Amex business cards, then you’ll be eligible

    • AJA says:

      Correct. Also not applicable for SUB if you hold any personal Amex

  • HH says:

    I’ve held the Gold charge card for over 10 years. I’ve been expecting an even bigger fee hike since last year when the BAPP went up to £250, so I’m pretty happy it’s only £20 more. I’m happy to get extra bonus points as I probably spend £50k a year on this card, but I wish they hadn’t capped it at 12.5k. PP is useless to me, I think I’ve only used it twice in all my years so I don’t care about that change. With the Deliveroo credit, this card is still incredibly cheap to anyone already using them. Overall I’m neutral about this round of changes and I’m still hoping for a metal card one day…

  • Vit says:

    Rob, thanks for posting about these changes.

    I am currently on year 2 (paid £140) and £1k short of hitting the £15k spend to get another 10,000MR by Feb 2023.

    Partner currently year 1 (free) and £1k short of hitting the £15k spend to get her first 10,000MR by Oct 2022.

    My understanding based on the article is that we both will get the 10,000MR point if we hit the £15k target as we are existing customer but will we get this around 12th October? or do we have to wait till 1 month into the new anniversary year.

    Hope this answer makes sense.

    Cheers,
    Vit

    • Rob says:

      You get it in October.

      • Vit says:

        Thanks Rob. Thinking of keeping the cards till end of this year / early next year for lounge access when travelling in the SE Asia and cancelling both after.

  • Gothbe says:

    Rob, do Amex ever seek your opinion on what benefits customers would value and encourage them to keep the card long term? What would you have suggested?

    • Jonathan says:

      It maybe hard to get anyone who can make the real changes to listen and take it into consideration, Amex is a huge, powerful company

  • Dace says:

    They really need to do something about the Plat card earning rate.

    • Jonathan says:

      The Gold card is marketed as the ‘American Express Preferred Rewards Gold’ the Platinum card doesn’t have any reference to enhanced rewards in its marketing, no other personal MR points earning Amex card offers the perks like Gold card (minus some very generous Platinum sign up bonuses here and there).

      Deciding on whether or not to hold a Platinum card (and maybe others) can be a very difficult decision to make, as Rob has always said, holding the Platinum card is (probably) the most debatable across Amex’s portfolio of cards on offer

      • peckishpassport says:

        Thankfully, they have been extremely generous with their retention offers (in the last 2 years at least) when you call to argue the value of the Platinum card against the benefits especially when compared to the PRG.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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