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British Airways check-in staff at Heathrow vote for strike action – other groups set to follow

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If you think that your chances of flying off for the Summer are already looking dodgy, British Airways check-in staff at London Heathrow have voted for strike action.

It wasn’t exactly marginal, with a 95% ‘yes’ vote on a turnout of 80%.

This only applies to those staff who are members of the GMB union, although as we will explain that is not necessarily going to remain the case.

British Airways customer service staff

You can’t really argue with the basis for the strike.

Check-in staff at Heathrow took a 10% pay cut during covid as part of attempts to minimise redundancies and keep the airline afloat.

With the airline now back to something close to full capacity, staff want the 10% pay cut reversed. They are NOT looking for any pay rise on top of this, despite 9.1% inflation – they only want their pre-pandemic pay restored.

British Airways is offering a one-off bonus of 10% but is not offering to return base salaries to their previous levels.

Other unions are also looking at strike action

The Unite union is also balloting its members at Heathrow for a parallel strike. This vote is due to close on 27th June.

To add to the fun, British Airways engineering and call centre staff are also voting in consultative ballots to assess their own willingness to strike. If the vote is positive, a full strike ballot will follow.

When would a strike happen?

Under UK law, any industrial action must follow a 14 day notice period. (This is why we were happy in the HfP office yesterday, as it means that our Summer party on 6th July cannot now be disrupted by a tube strike.)

It is likely that the unions would wait until the start of the school holidays in order to maximise disruption and to give the airline time to negotiate.

The best way to avoid the strike is to book your BA flights from Gatwick or London City this Summer. The airline uses outsourced staff at these airports and they are not balloting for strike action. That said, any strike by engineering staff would appear to cover Gatwick too.

British Airways staff at Heathrow vote for strike action

We said, they said ….

Nadine Houghton, national officer for the GMB, is quoted as saying on Radio 4:

“BA decided to use fire and rehire very opportunistically during the pandemic to cut our members’ pay and conditions at a time when they are unable to fight back and to defend themselves.

All our members are asking for — and these are primarily low-paid working women working on the front line — is the 10 per cent they had robbed from them during the pandemic back. They’re not asking for a pay rise. They just want the money back that they’ve had taken from them.”

In a statement, British Airways told us:

“We’re extremely disappointed with the result and that the unions have chosen to take this course of action. Despite the extremely challenging environment and losses of more than £4bn, we made an offer of a 10% payment which was accepted by the majority of other colleagues. We are fully committed to work together to find a solution, because to deliver for our customers and rebuild our business we have to work as a team. We will of course keep our customers updated about what this means for them as the situation evolves.”

It doesn’t help, of course, that IAG CEO Luis Gallego is in line for a £4.9 million pay package this year if the group hits its financial targets, as seems likely. There was a revolt against the package at the recent AGM by various institutional shareholders – one of whom called the package ‘excessive’ – but it still passed.

It also emerged that Gallego is given £250,000 per year in expenses to allow him to rent a home in Madrid alongside his existing property in London, given that he shuttles between the two cities.


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Comments (134)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Boon says:

    Wonder if my flight on the 12th July is at risk? Just over 14 days out.

    When does school holidays start and what would be peak capacity for the union to “maximise damage”?

    • Rob says:

      Private schools finish next week, state schools go on a bit longer. Unlikely anything would be called until the Unite ballot result is out though.

  • AJA says:

    So were the check-in staff offered the one-off 10% bonus that BA says “was accepted by the majority of other colleagues”?

    According to the BBC the GMB seems to suggest not. It reports “the GMB claims that while other British Airways workers have been given a 10% bonus “the check-in staff have had nothing”

    However the same article goes on to say that Nadine Houghton said BA had “tried to offer our members crumbs from the table in the form of a one-off 10% bonus payment but this doesn’t cut the mustard”

    BBC News – British Airways Heathrow staff back summer strikes over pay
    https://www.bbc.co.uk/news/business-61906236

    This suggests that it’s not entirely true the check-in staff have not been offered anything.

    That said I do agree a one-off 10% bonus is not the same thing as restoring salaries to what they were before the covid pandemic.

    I’m not a fan of strikes as I think they just antagonise everyone. Do we have any inkling how long they would strike for? Is it like the current train strikes which are single days at a time? Also how many days would they have to strike to wipe out the effects of a one-off 10% bonus? Am I correct in thinking that strikers are not paid on the days they strike?

    • JDB says:

      Striking staff are not paid by their employers on strike days, but the rail unions have built up a big fund (RMT something like £35m) to pay strike pay, recently temporary increased to £70/day so they get good compliance rates, but can’t sustain that for long. Don’t think GMB or Unite will be able to pay BA staff. Most BA staff have accepted the 10% bonus, so this makes it more difficult to give the check in staff the 10% as a permanent pay increase. The dispute also isn’t just about this 10% bonus.

  • Luke says:

    Fat cats always justify their high salaries on the basis of supply v demand. In other words they are so talented and in such short supply that market conditions require that they are highly paid (obviously complete tosh- would suggest as alternative right place, right time, right contacts).

    Why won’t they now accept the same supply v demand argument applies for their staff in a time of record labour shortages?

  • Chrisasaurus says:

    Rental market in Madrid sounds a bit spicy…

  • whiskerxx says:

    I watched the programme about The Savoy last night.
    It was an interesting insight into how a well established business was struggling to cope with huge labour turnover post pandemic.
    Must be being replicated all over the place.

  • G says:

    More than reasonable for them to strike.

  • ADR says:

    “The unions have never been willing to work with BA like say they have with the car industry to modernise and negotiate balanced deals that give both sides an upside in progress.”
    What absolute twaddle.
    BA has shafted itself. Managers given the option of taking a 10% pay cut, ground crew told to take a 10% pay cut or lose their jobs.
    BA made over ten thousand staff redundant even whilst those people and the company could use the furlough scheme. Who stayed on to make that happen….
    Willie Walsh’s last revenge.
    So sad (aside Willie’s millions he walked off with) but did ever BA care about their customers or indeed their staff? Please name the last person YOU think really cared.
    I’ll give a bonus point to Keith Williams (who was obviously kicked out for caring) so I’m going back as far as Lord King.
    I raise you Lord King…

  • Yona says:

    Hard not to side with the crew after they took a pay cut during covid and now don’t see that reversed.

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