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How to check the balance of your British Airways eVoucher online

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Do you have a British Airways eVoucher or Future Travel Voucher from the pandemic, and want to know how much money is left on it?

Better late than never, British Airways has finally introduced the ability to check the value of an eVoucher.

All Future Travel Vouchers should have been converted into eVouchers by now.

BA British Airways evoucher balance check

If you had a Future Travel Voucher issued between March and November 2020, British Airways will let you cash these in if you request it – see here. This is because it has been decided that British Airways may (ahem) not have been acting fully within the law when advising you on your refund options.

Of course, being British Airways, it is a bit of faff to check your eVoucher balance.

You need to go to this page of ba.com and input your email address.

Does the balance of your voucher(s) then display on screen? Of course not. British Airways will send you an email to tell you how much money is left on your eVoucher.

It’s progress of sorts though ….

Under the current rules, eVouchers must be used by 30th September 2023. I suspect we may see some flexibility on this as the deadline approaches.

British Airways lounge loads

Check how busy the British Airways Heathrow lounges are

I’m not sure who originally posted this, but via our forum we discovered a link to this site.

It shows the current passenger volumes in the British Airways lounges at Heathrow Terminal 5. A screenshot is above, taken at 10am yesterday.

Given how far apart the Galleries North and Galleries South lounges are, it could come in useful when deciding which way to go. I doubt many people can face the walk from North to South, or vice versa, if they arrive in one and find it busy.

It is also a reminder that, if your flight departs from the 5B or 5C satellites, the Galleries lounge in Terminal 5B is virtually certain to be quieter than those in the main terminal.

You can check the lounge loads here.

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Category

British Airways and Avios

Comments (81)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • AndyGWP says:
    16 Aug16 August 04:14

    I think credit goes to @Roberto for bringing that link to our initial attention here:
    https://www.headforpoints.com/forums/topic/ba-sat-lounge/

    🙂

  • Elguiri says:
    16 Aug16 August 06:02

    The BA evoucher page only asks me for email address and says it will send me info on all evouchers. I never needed to search for the evoucher numbers.

    • TimM says:
      16 Aug16 August 07:23

      Ditto. It makes it easier.

    • David S says:
      16 Aug16 August 09:56

      And I’m assuming “no email = no vouchers “ using their system. I had to input my O/H’s email to get a working response. I fail to understand why BA fail so miserably at communicating positives like this to its travellers. But then again it is BA

    • Nick says:
      16 Aug16 August 12:19

      I have used all my vouchers, but BA seem to think I haven’t and still have a £1500 credit…Next question is whether they will still think that when it comes to paying for a flight

  • Thomas. says:
    16 Aug16 August 06:30

    Sitting on about 8 BA eVouchers in different passenger names from the past couple of years all linked to the one work email address.
    Can the vouchers be used by passengers other than named in the booking ?

    • Alan says:
      16 Aug16 August 07:52

      Yes, you must need the surname to validate against the voucher number.

  • The real Swiss Tony says:
    16 Aug16 August 06:32

    Re No.1 – found the same at BHX a few weeks back. Not sure if that was tactical as it meant I ponied up for the Clubrooms reservation instead, but given you get a proper plate of food, it kind of comes out in the wash.

  • Geoff says:
    16 Aug16 August 07:14

    Not quite right I think – that BA page asks for email address, not voucher number, and the almost instantaneous result shows all e-vouchers associated with that address and their values. Very good.

  • Nick G says:
    16 Aug16 August 07:21

    Great tip about the lounge capacity. Flying to Istanbul tomorrow on BA. Any idea if they use the A gates or B/C for the flight?

    • Nick says:
      16 Aug16 August 08:48

      It can be any gate, there’s no set allocation in advance.

      As usual though this is a reminder that you can use the B lounge for a departure from any T5 gate, as long as you’re willing to walk 5 mins through the tunnel to get back to A should it be there. This is nearly always the best option if you don’t have F or CCR access.

    • ankomonkey says:
      16 Aug16 August 09:20

      I took this flight a couple of weeks ago and it was from an A gate.

    • Martin says:
      16 Aug16 August 13:56

      I’ve never known it to be anything but A gates and use the route a lot

  • The Original Nick. says:
    16 Aug16 August 07:23

    Galleries North has been very busy as of late. What I can’t understand is why passengers aren’t sent to 5B lounge to free up space. There’s only one Gate of A gates that’ll take a long hual aircraft so surely this could be managed better.

  • The Original Nick. says:
    16 Aug16 August 07:23

    Galleries North has been very busy as of late. What I can’t understand is why passengers aren’t sent to 5B lounge to free up space. There’s only one Gate of A gates that’ll take a long hual aircraft so surely this could be managed better.

    • tony says:
      16 Aug16 August 07:39

      This. Whilst there are clearly situations they can’t account for with hsort haul planes being swapped around, even if it’s just redirecting long haul lounge guests over to B I’m sure it would make a massive difference.

      But with hardly any retail over in the B gates presumably the Heathrow overlords wouldn’t be happy with this…

    • Laura says:
      16 Aug16 August 09:14

      All of the following can take a longhaul aircraft in T5A:

      A10a
      A10b
      A10c
      A10d
      A10e
      A14
      A16
      A18

    • aseftel says:
      16 Aug16 August 09:57

      Potentially Heathrow want BA to keep passengers in the main terminal where most of the shops are?

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